Fastway — No network getting error 109

Address:

Panchkula, Haryana

I have one fastway connection Address: #813 sec 19 panchkula Haryana 134113. I am getting error 109 from last 15-20 days try to contact my cable oprater not he is not responding the phone, also visited his provided address but unable to get him. I call customer care ([protected]) as regester a complaint #1258118, but no response from fastway. I called customer care again and again they provided me one more complaint#1264187 on 18 Feb and one more complaint on 19th Feb #1267584. I am calling every day to customer care and cable opreater (sanjay) every day but getting no respone. all so called one of local office number[protected] lots of time on 20 feb evening 5:30 PM but no one is responding the call. However I taled some on the same number 4-5 days back, he assured he will call to cable operated and solve the proble but no positive response. I am not getting the service from last 15-20 days, , , I request fastway either startmy service or disconnect my connection. I found fastway is unable to provide after sales service and there local cable oprater is no professional. Regards Vijay Saini [protected] [protected] [protected]