[Resolved]  Fastway — Silver pack instead of gold pack

I am a fastway cable customer with mac no bcc8106ed0a3 s/n fcbbbrgmp. Our cable operator mr baldev sethi is charging excess money than prescribed by fastway. He is charging us rs.250 for the silver pack which costs rs.200.Now whwn we asked him about this then he is telling us that he needs some extra money in his pocket as we.When we want to change from silver to gold pack he still wants an extra share as he will charge rs.300 instead of 260 or we should return him the set top box .I request u to kindly look into the matter at the earliest
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Aug 14, 2020
Complaint marked as Resolved 
FastWay Transmission customer support has been notified about the posted complaint.
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Hi i am your cable customer OUR operator is charging excess money than prescribed by fastway. He is charging us rs.320 for the gold pack which costs rs.297.Now when we asked him about this then he is telling us that dnt know abt this, pls checked it and revert me, and do needfull*
My mac no. Is BCC8106DD651
No responce by your side...pathethic service

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