Fastway Transmission Pvt. Ltd. — Disconnection & refund problem with som cable

Address:	Ludhiana, Punjab, 141003
Website:	fastway.in

Dear sir,

It is for your kind information that i am facing problem with disconnection & getting refund of setup box by your cable operator som cable, pratap nagar. Ludhiana.

I am your existing customer holding white setup box mac add.18550f439ca8, from a long time.

Now i am facing sony tv not running in evening from last one and half month. And noted complaint for the same many times to the cable operated and fastway customer care no. [protected] both. But yet not resolved. From last 15 days many channels like zee, &tc, &picture, zee news etc are not running and found that now it's additional chargeable.

Finally i decided to discontinue your services and requested for disconnection on 18th may 2016.

No one nither visited nor disconnected yet.
Today i myself visited som cable office with setup box &accessories.

I am paying advance to som cable every month. Already paid bill in advance on 18th may 2016.
Now mr. Son in som cable is charging for bill for the month of june 2016. Even after talking with fastway executive he is demanding for bill month of june 2016.

Kindly look into the matter seriously. And process to disconnect my cable connection with immediate effect and pay full refund against setup box at the earliest.

Please do the needful & oblige.

Thanking you...
Regards
Vikash sinha
[protected]