FastWay Transmission — Set top box burnt

Address:

Ludhiana, Punjab, 141007

Sir,
My nephew himesh goyal (Mobile no.[protected] r/o g/6/15 st. No. 11 bal singh nagar ludhiana has got installed fastway cable connection by paying rs. 1560/- to verma cable operator, bal singh nagar, ludhiana (Mobile no.[protected] a month ago. But on[protected], the set top box has burnt as himesh goyal had made complaint through call to telephone no.[protected] in this regard. The cable operator took away burnt set top box but he is not installed new set top box till date. When himesh goyal asked to cable operator to install set top box again then he asked and rudely speaking that you will firstly move complaints on telephone no.[protected] and the cable operator has flately refused to install fresh set top box. This is deficiency in service and it is unfair trade practice. Your company has failed to provide above mentioned service in working condition. Please take legal action
Complainant
Nirmal kumar aggarwal, advocate,
Chamber no. 452, 4th floor, lawyers chambers complex, district courts, ludhiana. Mobile no.[protected] and[protected] [protected]@yahoo.com & [protected]@gmail.com