Fastway — Worst services seen

Address:

Chandigarh, Punjab

Dear Concerned,

I really want to update about pathetic services of fastways cable in Chandigarh, initially my cable services was discontinued as per call center people " we have old black box which is discontinued" then we changed and purchased new box from local operator who took old black box and delivered new box with charges of Rs 800 and took all relevant documents along with ID proofs.

after around 7-8 days my services were discontinued because of ID not received ... Its pathetic coordination of Company and franchise ... then again we submitted ID proof to local franchise and services were restored.

Now you can imagine the pathetic service level of this company ... TODAY again my cable connection is disconnected b'cos of ID not submitted.

The best part is how these people specially their call center executives are trained to lie and harass the customer ... My question is if this company have not received my ID then how come they started my services and then when i requested to contact any senior person their standard answer is all seniors are in conference.

God bless Fasways cable ... they are running b'cos of political backing ... Dande ke jor per !!!

Rajesh ... Chandigarh ... [protected]