Federal Bank Customer Care

Federal Bank Customer Care

The Federal Bank Ltd.

Federal Towers, Head Office
Ernakulam District
India - 683101

Customer Care Phone Numbers and Contacts

1800 425 1199
1800 420 1199
+91 48 4263 0995 (International)
+91 48 4263 0994 (International)
+91 48 4262 6366
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Federal Bank Complaints & Reviews

Federal Bank — Delayed service and making confusions as well as unfair behaviour

 A Rahman Hanif on Jan 30, 2016
I am Abdul Rahuman, account holder of vakkom branch(kerala). Am facing unsatisfied issues with customer handling by the workers.i came here to close the loan today(30/1/2016) from 9.50 onwards and they are delaying more than an hour which is disgusting and even they are not at all accurate by sorting out.branch executives are just behaving very annoyingly and making simple excuses by saying to wait the cash have to be arrived and just wait to take gold from locker even am waiting for more than 1 hour.am planning to close my account and further dealings if it is continued.i request to take necessary...
Complaint comments  Read comments Complaint category Loans

Federal Bank — Misbehaviour

 Andrews Antani on Jan 15, 2016
Res sir,
its is a complaint against asst manager kollam branch and i am sory to inform u about his miss behaviour and using falls languages against us during our fund transaction and informing badly about us to our customer officers and it had caused a series problem to our firm goodwill. so plese be noted that this should be happen to another one.

Thank you....
Complaint comments  Read comments [1]Complaint category Business & Finances

Federal Bank — About swipe card machine

 Kuldeep Pahwa on Dec 18, 2015
Dear sir my name is kuldeep kumar from panipat (hry) my firm name is kanha kishori garments my shop's address is f-30/1 mittal mega mall sec-25 panipat(hry) 132103 i had lodged a complaint about my swipe card machine at federal bank toll free no 18002093090 on 04-12-2015 for that but nobody has came to see my machine or none have called me regarding that plz sort this problem on priority bases i shall be thankful to you for this...
Complaint comments  Read comments [1]Complaint category Other

Federal Bank — Federal bank jewel loan robbing

 manikandanslm on Sep 1, 2015
I tangavel and tamilselvan we have a jewel loan federal bank jewel loan tamilnadu salem ( nilavarapatti branch ) we have 2 accounts at the branch we have a sufficient balance on savings account but not yet debit on interest amount at present i ask to branch we need settlement our jewel loan the manager say already sold your jewel 1yr before proper intimation sold our jewels so public federal bank jewel loan is cheating product so don't avail the federal jewel loan so i proof the records sent to your mail id or call my no cell:+919600956100...
Complaint comments  Read comments Complaint category Jewelry & Watches

Federal Bank — Amount debited from account

 deepak krish on Jul 2, 2015
On 9/5/15 I have deposited 5k rupees on federal bank Chelakkara.After depositing I checked my account only 3k credited .on the next day I consult with the bank they inform me that it will be credited but the amount not credited after 1 1/2 months..I once compliant in the same manner before 1 month and the branch manager contacted me and informed me that it will get credited soon but yet the amount not get credited.....
Complaint comments  Read comments Complaint category Banks

Federal Bank — Amount Refund

 srv1289 on May 23, 2015
Dear Sir, Kindly find here the documents related to our accounts regarding the nonpayment of interest by the bank on our bank account which contains the higher amount. regarding this issue we have already forworded 3-4 letters enclosed here with to the the Federal Bank Agra Branch but none of the manager neither chief nor branch manager took pain to release our actual interest as per the R.B.I rules .still we are in a worry that how the senior authorities of the bank can do this. Kindly find here the covering letter of the same with all letters given by by us with my family members accounts also&...
Complaint comments  Read comments [1]Complaint category Banks

Federal Bank — After loan closed yet not updated cbl

 godha dinesh on May 12, 2015
Dear sid, issue is here I two gold loan closed on 31/3/2015 . Same loan yet reflected in my cbl as a od . Why are you not submit report to cbl for updating . For that resoan My bike loan will declined . it's a big issue for us .kindly resolve on high priority . Name:- Dinesh godha Reflected od A/c no. 18076100067107. / 18076100067115. Regards DINESH GODHA GANDHIDHAM 9998870625,...
Complaint comments  Read comments Complaint category Loans

Federal Bank — Missing Money

 3218/2 on Apr 25, 2015
i am customer for fedral bank, i have another account bank of baroda 25.04.15 18.15 pm i am going for somewhere i decided the cash widrawal near far i see federal bank atm in sector - 70, mohali i put in my bank of baroda atm card in fedral bank atm machine, i decided 10, 000.00 money to widrawal but suddenly 10, 000.00 dedicted in my a/c by i CAN'T RECIVED 10, 000.00, no body can help me, I am very worried about this thing, So Please Help me I WANT MY MONEY BACK PLEASE ITS MY SAVING. I registerd complint in bank of baroda complaint no is - 2015042512991605. fedral station ID is - FD167601, TXN....
Complaint comments  Read comments Complaint category Banks

Federal Bank — Complaint againt Branch Manager

 minipradeep on Mar 9, 2015

Mr. Pradeep Parapuam
Federal Group
39/1499, Federal Group Building
Kalathiparambil Cross Road
Ernakulam South, Valanjabalam,
Cochin- 682016
0484 -2377750/51

Sub: Complaint againt Branch Manager Mr. Philip Abraham & Cashier, of Federal
Bank. Pallimukku Branch


I am an account holder of Federal Bank, Panampilly Nagar- Branch. My account no is 1316100102307. This branch has a very good dealing with the customers and their...
Complaint comments  Read comments Complaint category Banks


 jairajmarath on Jan 27, 2015
Federal Bank - Irinjalakuda is where I have an account and I suspect the bank employees in involved in fraudulent practice that is begin hidden by the bank management and they are unilaterally deducting my fixed deposit sitting a loan against my deposit where there is no such record and frauds done by bank employee. I request RBI check on this. My name Dubai Contact number is +971 50 8449174 and email is jmarath@gmail.com...
Complaint comments  Read comments Complaint category Banks

Federal Bank — Misbehave of your staff at Ranchi Branch name Santosh Kumar [Resolved]

 ashish goyal 101 on Jan 17, 2015
Dear Sir, I am running my current & other accounts at your Ranchi Branch since starting of Ranchi Branch.Today I had gone to Ranchi Branch for some work & discussed with Mr. Rohit Kumar in the meanwhile Mr. Santosh Kumar Ranchi branch staff badly misbehave with me, he doesn't know how to talk with customer. Kindly take serious action against him. Thanks & Regards Ashish Goyal Trimurti Publicity Ranchi. A/C No. 14470200000015...
Complaint comments  Read comments Complaint category Business & Finances

Federal Bank — Amazon Purchase

 rajamd123 on Nov 20, 2014
I have purchased items on amazon on 11th November. when i made the payment, it was successful but after sometime i got message from the amazon to revise the payment. The amount has been deducted Rs. 1759 from my account. When i approached the customer center of federal bank, they told to drop email to fednetinfo@federalbank.co.in. I have send 15 email & did not get even single reply from them. I have contacted amazon& gave all the payment reference number also they told me the bank hold the payment & did not pay to their third party financial provider. Calling federal bank customer...
Complaint comments  Read comments Complaint category Banks


 JITHU007 on Nov 18, 2014
THERE IS NO REPLY FROM THE PART OF BANK .. TILL NOW ..I HAVE RAISED THIS COMPLAINT ON 11/11/2014 I have paid my KSEB bill through FEDNET online, But I didn't get any confirmation mail or email receipt, which I used to get before. The transaction was unsuccessful, and amount was deducted from my account. BANK : FEDERAL BANK . ONLINE NET BANKING 11/11/2014 REF ID :- 14553937 AMT RS 126.00 CONSUMER NO. 17214 BILL NO. 634197 BUT THE BILL STATUS IS SHOWING STILL AS UNPAID. SO PLEASE DO THE NEEDFUL, ELSE KINDLY CREDIT THE AMOUNT BACK TO MY ACCOUNT. JITHIN P JOSE PUZHAKAL BRANCH THRISSUR. ACC...
Complaint comments  Read comments [1]Complaint category Banks

Federal Bank — complaint against a bank manager

 shajiazhikanni joseph on Nov 5, 2014
From Shaji joseph Azhikannickal (H) Ansha Bhavan Near card bank Thazhepalam .Tirur Malappuram, 676101 email .shajiannoos@gmail.com Ph.9447174363 To Consumer complain forum Kerala Sub;complaint aganist a bank manager Respeted sir, I am Mr Shaji joseph an account holder fedaral bank thalakkadathothoor branch in malappuram (Dist, )from 16/08/2002, here by submitting a complint aganist the bank manager of fedarel bank thalakkadathoor branch, I have a s/b account in thalakkadathor branch with a/c no.11700100055534 On 05/11/2014 I have requsted for a chek book in this banch,...
Complaint comments  Read comments Complaint category Banks

Federal Bank — regarding rejection of cheque repeatedly on silly reasons

 knpnortho on Oct 24, 2014
Dear sirs, my name is Dr. K.N. * parameswaran nampoothiri, my s/b account number is 13160100086468, federal bank panampilly nagar, kerala. i presented one cheque to the said branch 2 weeks back and they returned the after 12 days saying that it had not containd initials. O.k. I got another cheque from my hospital including the initials and presented last monday this time they found out another reason to reject the clearance as it containd an othe word, " DR". How stupid it is ? those who are sitting at the clearning offices are not robots if i am correct. what is the difficulty in getting a cheque...
Complaint comments  Read comments Complaint category Banks

Federal Bank — Second year college fee with held education loan

 abida begum on Aug 25, 2014
To 25thaugust 2014
M/s federal bank
Head office

Sub: education loan abida begum -a/c no 13320100061511: mba second year -hyderabad. Fee payment refusal second instalment-release by federal banklakdi ka pul branch - hyderabad city.
To persue my studies for the second year mba, kindly release the second year fee payment of rs 63500/-(Rupees sixty three thousand five hundred only). But as per the teleconversation with mr vishal manager, the same being withhold by the bank owing to some loan dues by my sister (Nri) emi / insurance for the car.
Complaint comments  Read comments Complaint category Banks

Federal Bank — complaint no: 82428

 deepakmurali ganapathy on Aug 13, 2014
hi my account no is 12330100130894, i have one atm card given with my account opening kit in the year 2009 i missed the card in the year 2011 Dec i gave two letter to the bank one is to block the lost card and the other to apply for the new card and to DE-ACTIVATE the old card clearly mentioned in the letter.i get a card in 2012 from then till now i am using that card only my card no is:4048 xxxx xxxx 4107 very recently may be 2 to 3 month i got net banking when i checked my account transaction detail's I found that there was 5 to 6 card is been activated and every quartly they have debited some...
Complaint comments  Read comments Complaint category Banks

Federal Bank — Misbehaving of branch manager

 Rizwan yanbu on Jul 26, 2014
Sir, Im Muhammed Riswan Working in Saudi Arabia as A Civil Engineer.I need NRI A/C from federal bank.I have sent a filled form to federal bank(Kannur - Chakkarakkal Branch).by hand.But Branch manager treated like bad.He said Send to Ernakulam head office.I can understand but i asked to check my form whether form filled correct or not.But he could not do anything.I heared about federal bank's serviceis good hence i have decide to take an account from federal bank but this is unexpected service from your service.So many BANKs are there to take account. Thank You Rizwan...
Complaint comments  Read comments Complaint category Other

Federal Bank — missing money 7400

 sumesh212 on Jun 14, 2014
respected sir my name is renjith m. r. my account no is 15940100012855 chitradurga branch my friend send 7400 rs on 11/6/14. i try to withdraw that money through atm in delhi but that atm card shows already withdrawed money. but i dont get that money what i can do sir pls inform me sir pls...
Complaint comments  Read comments Complaint category Banks

Federal Bank — transfer of money against electrical bill

 diana lionel on Jun 5, 2014
Today i had paid electricity bill (L2809-KSEBLT Collection) of Rs 1459.62 and the same has been deducted from mu account.But the electricity bill remains unpaid.I have checked with the electricity office regarding the same but got information that it has not been paid....
Complaint comments  Read comments Complaint category Other

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