Federal Bank — Current account [protected], [protected]

ksfecldy

from Kodungallur, Kerala

Address:

Thrissur, Kerala, 680307

We have a above referred current account in your chalakudy branch. Today we have telephoned to your branch in the phone numbers mentioned in bank passbook several times to know about the cheque number of a collection - shown in passbook particulars as obc1881 rs 162983/- credited on 07.05.2016. There is nobody to attend the call.
We also wanted to know the credit details of rs 7, 50, 000/ remitted by one of our customer to make fixed deposit in second mentioned account number.

We are a miscellanious non banking company fully owned by government of kerala. We are remitting about 30 lakhs on working days and have a daily average balance of about one crore in our current accouts.
We are very sorry to say we are not getting satisfactory service from your branch. We hope you will consider this complaint in its proper spirit.

Branch manager
Ksfe ltd.,
Chalakudy

Was this information helpful?

No (0)

Yes (0)

Federal Bank customer support has been notified about the posted complaint.

Related Federal Bank reviews

View all 512 Federal Bank Reviews

Comments

Federal Bank Customer Care

from Delhi, Delhi

Verified Support

Dear Sir, Thanks for your feedback. We have taken the issue reported by you with due gravity and informed the same to the concerned department. We sincerely thank you for the opportunity given to us for improving ourselves and assure you of the very best of service in the future. Meanwhile, please inform us your contact number so that we could arrange for a call back. Thank you.

deepak krish

from Perumbavoor, Kerala

Federal Bank — my 2000 rs debited and yet not refunded

I deposited 5k in federal bank chelakkara branch after depositing my 2k has been debited and yet not refunded...no proper response waste bank

Federal Bank Customer Care's response, Jun 6, 2016

Verified Support

Hello Sir,

Apologies for the inconvenience caused. Can you kindly forward the details of the same to [email protected] along with your account number & contact details and we will check the same.