[Resolved] Federal Bank Ltd. — Complain against high rate of interest.

sunil ambre

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 401105

This is Sunil B.Ambre.Have availed home loan from federal bank, Borivali-W branch amounting to Rs 3, 58, 938/[protected]@ 12.5% EMI 4079/- having loan a/c no [protected], customer ID 1541139 in the month of May 2007.current EMI amount is Rs 4, 788/- @ 15.70% since last 5 years, which is much more higher then the market rate.When I enquired in the branch, branch manager Mr. Ajoy S said that current rate of interest is @ 010.50%, EMI Rs 3, 708/-but request should come from the customer.I have paid extra Rs 12, 000/-P.A in last 5 years comes to Rs 60, 000/-Humble request to adjust this amount & let us know the outstanding. Thanks for your support in advance.

Since last one month there is no response.
Pls help.

Regards,
Sunil B.Ambre.
[protected].

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Jun 3, 2016

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Federal Bank Customer Care's response Hello Sir,

Regret the inconvenience caused. Can you kindly forward the details of the same to [protected]@federalbank.co.in along with your account number & contact details and we will also raise the same with the concerned department.