Federal Bank — Stupid follow up and uncultured follow up by bank people (damage mobile photo) | |||||
Dear Sir/Madam, As I have taken Home loan in your Bank( Bangalore -- Basavangudi Branch) and I am paying my EMI since 8 years I have not even kept any pending EMI even though I have paid my EMI late but I paid with late payment penalty, since 8 years I have not faced any problem with anybody from the bank people or employees, Due to personnel problem and I was in hospital for 10 - 15 days as my son got operated I am writing this mail late... now since 20 to 25 days I have been tourchered & irritated me by your bank people I am getting calls daily and continously from past 20 to 25 days as I am not able to work in my office and even I am not able to concentrate on my personnal work even I am not able to drive my bike... Your bank people are behaving stupidly, because of your bank people I am facing lot of problems, your bank people doesn't have common-sense if I disconnect the call they don't even think why the customer is disconnecting the call they will not wait or they will not call after 10 or 15 minutes after disconnecting the call, your people will doesn't understand in which situation the cusotmer is whether he is driving the vehicle or he is in any important meeting or he is in the hospital you people will not think you people will not give us time to park the vehicle, My problem is on 26 MAY when I was driving my 2 wheeler I was in the signal, I crossed the signal and when I was moving the vehicle I got a call from your bank people I disonnected the call as I was on the vehicle as traffic police were checking for vechile documents traffic police saw me and he stopped me and told me to park the vehicle side and he was standing in front of the vehicle, while stopping the vehile again I got call from your bank people even though I am disconnecting the call continuously they are calling me 10 times in 2 seconds just imagine how much your people are irritating I am not able to stop the vehicle I am not able to park the vehicle I am on the vehicle and I am disconnecting the call continously I am getting call from the number [protected] and I am not able to put my phone in silent mode and she is not living me to put my mobile in silent mode traffice police saw as I was hold mobile in my hand and taking time to park the vehicle, traffic police lost his patience and grabbed my mobile phone and pulled me from my bike, while grabbing my mobile forcefully it got touch to the bike handle and my mobile phone display got damaged, while traffic police was pulling me from my bike my bike mirror got damaged, as I was using mobile on the vehicle I paid 700 rupees fine and I took the mobile from traffice police... Please find the below questions from me... 1) I will clear all the dues(20, 000 or 30, 000) which is pending.. & I appologize for what I have used bad & valgaur words and shouted on your people 2) who will pay my loss (i.e, my mobile phone which has got display damaged; find the above screenshot which I have attached above) 3) I have made complaint to Bangalore -- Basavangudi branch they have suggested me to write a compliant email 4) I will not pay my EMI till my mobile gets replaced and you people has to bare my mobile loss... suppose if I come to your bank and damage the bank properties will you people be keeping quite and you people will live me I am really sorry to say the below things as I have been irritated and frustrated and ill treated me as a defaulter by your people If I don't get justice and if you people are not baring my mobile loss I will not keep quite and I will put it in all social network & in federalbank.co.in website and TV9 and all Media channels and I will put defomation case on your people... Thanks, Pradeep. M Was this information helpful? | |||||
Federal Bank customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I have applied for debit card on July 1st since my old one was not working.but up to now there is no information about it..I need it urgent. Plz help me..
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Federal Towers, Head Office, Aluva, Kerala, India - 683101
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Regret the inconvenience caused. Can you kindly forward the details of the same to [protected]@federalbank.co.in along with your account number & contact details. We have also raised the same with the concerned department.