Fedex Courier — Fedex Courier Complaints[protected]. CC speaking rudely.

Address:

Cuddalore, Tamil Nadu

I have placed an order through Ebay. The seller sent the product through Fedex Tracking Number:[protected]. Estimated delivery time is 16th OCT. Almost I have contact[protected] times ) Fedex CC to delivery the order before the estimated delivery time. They replied, due to more orders, we will try to deliver before of the estimated delivery time, but we won't give the guarantee, but surely we will deliver the on the estimated delivery time. But they have failed to deliver the order on Estimated delivery time. So, I have call the customer care officer and complaint about this. After our conversation, they replied we will forward your complaints to destination delivery office. They will delivery on 17th or 18th onwards. But today evng (OCT 18)over, no one has came here for the deliver. So, again I contact the CC[protected] and said I need to speak with Senior Person. They forwarded a call to Senior Person. The senior person said his name as Francis, but I don't know its true or lie. This person spoke rudely to me said, we won't give guarantee for the delivery. We can deliver the order whenever as per our wish. We can't help you, do whatever you can... See how rudely they are speaking? This is the right way speaking with customer, Why they have customer care department for not solving any issues. Giving waste of salaries to useless employees... This type of CC spoiling Fedex reputation.