[Resolved]  Fedex — FedEx failed to deliver the product ontime

Address:Erode, Tamil Nadu

Hello, I ordered a Studds Helmet from Snapdeal.com they sent Product via FedEx courier service. FedEx make this nightmare for me. Here i facing many problems without helmet. I paid fine for Police station due to India's new law. And whenever i called FedEx courier they are not responsive. I sent mail to [protected]@fedex.com too. That is also not use. You can look at the attachment. So i requested snapdeal.com or other online sellers please don't use FedEx courier to send products. If you do then you can easily lose your reputation.
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Aug 6, 2021
Complaint marked as Resolved 
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If you can't deliver to my pin code. Then why you picked the product?

By next time just refuse the shipment. Other courier service can take over and handled best.

I can get any product within 2.5 days by other service.

Just now i got mail. I attached the screenshot.

They said "Product is out for delivery and will be delivered by 2000 hours." So they need 83 days to reach 35 kms? Hahahaha

After a fight with their cs. I got the product. :D
Dear duraisamy2013,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear duraisamy2013,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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