[Resolved] Fedex — Goods are subject to regulatory review. | |||||
My courier was supposed to reach on 17 October. But they are not getting it cleared . All the support team are saying that they will get it cleared soon . But none of them seems to do the work as they say. its more than 20 days shipment is in customs. Seriously I won't use the service again . Never recommend to anyone to use Fedex for international shipment Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Oct 28, 2016 FedEx Customer Care's response Dear Customer, Sincerely regret the inconvenience, please share your contact number and AWB number for us to assist you. Regards, FedEx Express | |||||
12 Comments | |||||
Comments
Hi there
I would like to let you know that FedEx is the worst delivery express, which I have ever seen. My friends sent me an international parcel on 7/01/17 and FedEx agents told that I'll receive parcel on 9/01/17. Now it was 13/01/17, I haven't got my parcel. If you guys can't handle the things get out of that [censored]. Don't try to make the customers fools.
I never suggest anyone to send couriers through FedEx.
Plzzzzzz those who are preferring FedEx couriers, try to stop that.
This is the best advice I can you.
I would like to let you know that FedEx is the worst delivery express, which I have ever seen. My friends sent me an international parcel on 7/01/17 and FedEx agents told that I'll receive parcel on 9/01/17. Now it was 13/01/17, I haven't got my parcel. If you guys can't handle the things get out of that [censored]. Don't try to make the customers fools.
I never suggest anyone to send couriers through FedEx.
Plzzzzzz those who are preferring FedEx couriers, try to stop that.
This is the best advice I can you.
Hello sir,
My FedEx tracking id is[protected] is an international courier please let me know when can it reach us it's really urgent
jasmeet.[protected]@gmail.com
My FedEx tracking id is[protected] is an international courier please let me know when can it reach us it's really urgent
jasmeet.[protected]@gmail.com
FedEx Customer Care's response, Jul 18, 2019
Verified Support
Dear Sir,
We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.
Regards,
FedEx Express
We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.
Regards,
FedEx Express
My parcel is showing custom delay from regulatory review from past 4 days, tracking no.[protected],
Fedex service is too poor.
Regards
Geeta
Fedex service is too poor.
Regards
Geeta
FedEx Customer Care's response, Sep 17, 2019
Verified Support
Dear Customer,
We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.
Regards,
FedEx Express
We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.
Regards,
FedEx Express
Customer service told me they are not sure when i will get the package. Why does fedex run customer service if the workers have no idea about when one will get the package delivered?
Its very important package?????
Its very important package?????
FedEx Customer Care's response, Sep 18, 2019
Verified Support
I have already submitted the documents by 12pm, now can you do it on priority. Please come our from your sleeping mode.
Such a worst service, such a gawar employees, i sent them a mail to ask current status.
But they dont have any update. maximum days, their employees on leave, i called him, MANISH TOMAR Ph. 11.4770.0105, yeaterday, he is handling my case, today he is not available. I called him sheetal chauhan, sheetal.[protected]@fedex.com, she is mad girlwith rude behaviour... Saying that no update, hopes your shipment clear in 2 months.
Is this the way you are talking with your customer. My shipment is expected to delivered on 14 sep., now its already delay, sheetal is saying that, you can send email to my senior that i am not doing my job. Means they dont care about anything.
But they dont have any update. maximum days, their employees on leave, i called him, MANISH TOMAR Ph. 11.4770.0105, yeaterday, he is handling my case, today he is not available. I called him sheetal chauhan, sheetal.[protected]@fedex.com, she is mad girlwith rude behaviour... Saying that no update, hopes your shipment clear in 2 months.
Is this the way you are talking with your customer. My shipment is expected to delivered on 14 sep., now its already delay, sheetal is saying that, you can send email to my senior that i am not doing my job. Means they dont care about anything.
I have not yet recieved my package, ordered it at 14th of december 2020 and still has not yet got my delivery date. It said that the goods are subject to regulatory review. Its been so long and i need it fast i dont know what to say ive never been in any problem shipping internationally but this is crazy.
I have two shipments one of them cleared customs but has not left Mumbai yet and the other one is not showing as "Clearance delay - Import Goods are subject to regulatory review." and am unable to get a proper reply back from Fedex, its worthless to choose Priority shipping.
It's an Important package and I'm loosing money every day its delayed. Worst customer service ever, most of them are either rude or useless. Hoping to see I can get to a right person to escalate the process.
It's an Important package and I'm loosing money every day its delayed. Worst customer service ever, most of them are either rude or useless. Hoping to see I can get to a right person to escalate the process.
Ajay Nadkarni's reply, Jun 30, 2021
Hi Nihal P
I'm in the same boat as you in Customs in Mumbai. Was there any progress on your delivery - just trying to understand how long it might take for me.
I'm in the same boat as you in Customs in Mumbai. Was there any progress on your delivery - just trying to understand how long it might take for me.
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FedEx Express
As my courier took more than 20 days too.
And still where it is i don't know.
They delay delivery date and also not showing when it will be deliver.
Worst service FedEx.