[Resolved] Fedex — Overnight delivery delayed by 7 days without notice, false update

Rayk

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500084
Website:	www.fedex.com/in/account/brand.html?CMP=KNC-1002544-3-1-950-1000000-EMEA-IN-EN-PPCINBRAND00000

This has been a regular style with fedex in hyderabad, where they always delay overnight delivery by 2-3 days minimum. However, this time its been over a week and tracking website gives false update such as "customer not available" or "future delivery requested" when no one even contacted me for delivery.

Phone calls do not help either as they simply quote the status and say will try again tomorrow.

Consignment number[protected]

P. S - for all future customers, india post delivers quicker than fedex in india at a cheaper rate.

Was this information helpful?

No (0)

Yes (0)

Oct 1, 2016

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

FedEx Customer Care's response Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

Verified Support

Aug 31, 2016

FedEx Customer Care's response Dear Customer,

The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

Regards,
FedEx Express