Ferns And Petals — Product not delivered. Neither ready to give refund nor ready to deliver the product

Address:Pune, Maharashtra

I ordered Cake and flowers for mid night. The delivery system says that they were unable to deliver because the recipient was not reachable. But the recipient has received the call and explained them the address. The product was delivered. I even provided them with the proof of the call (as the call was recorded by the recipient). I provided the recording. But still not getting anything. The service is worst. Especially the customer support. My order number was OR[protected] and complaint number was 691372.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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