Ferns N Petals — Late delivery

Address:

Allahabad, Uttar Pradesh

I had ordered for flowers and I was charged for fixed time delivery between 10-11 Am. But It was delivered at 11.20. I spoke to the customer care (Mr. Nitish) dept and they told me that my amount will be refunded. But it did not take place. Then I spoke to another customer care executive (Mr. Chandan) and he assured me that my case will be resolved and I will get my refund till 27th August, 2015 but did not get till now. And now the customer care does not answer my call.