Ferns N Petals — Order not delivered

Address:Mumbai City, Maharashtra

I had placed an order with fnp on 16.8.15 to be delivered on 27.8.15. Since I didn't receive any notifications I sent mails and made repeated calls - which was reverted with - it will b sent today. Now they have become incommunicado. I have already made full payment of the same. Pls help
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I have experience same thing with Ferns N Petals. Ordered a rakhi on 15 Aug 2015 to be sent to my brother in California.
Shipping details were provided as per below
Shipping Mode
USA 3 Day Shipping
Date of Delivery
22/08/2015
Time of Delivery
09:00 Hrs -21:00 Hrs

Rakhi has already gone, still my brother has not received the rakhi. They seems to be fraud.

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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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