Ferns N Petals — Order was confirmed, but product is not delivered

Address:New Delhi, Delhi

Order having various items is not delivered, called various times but only false commitment and wrong promises
from ferns N petals.It was placed on 1 February, spoiled the occasion, various times they didn't responded, when they respond they again done only false commitment.
Now again when I called on 24 February they are saying that these products are not available, please guide.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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