Ferns N Petals — pathetic service mishandling of customers

Address:Gurgaon, Haryana

I have placed an order on 20th May 2015 and provided my expected delivery date as on 21st May 2015 But after that I am going through series of incidents which has for sure made me learnt one thing that I should never place an order from Ferns N Petals. First of all -Order did not get delievred on 21st may 2015 which was an occasion. -I waited for 2nd Day i.e 22nd May 2014, again order did not get delivered. I tried to follow up a lot.Every customer care representatives were misguiding me. First two representatives had said that they already have delivered oreder to someone else.While confirming from my receipient I found that order was not delivered to him.I again made a call to you customer care then they said no it was not delivered, but only out for delivery and recipients is not picking up the call so it might get delivered after sometime. Again I confirmed with recipient no call has been made to him from any of the courier guy representating from Ferns N Petals. -Your representatives are continuously lying to me and not delivering the product even on third day, -they have blocked my number to get it connected to customer care.I tried 6 times it got disconnected automatically after reaching the section of connecting to represenative. -When I called from another number they picked up immediately and again giving me flase excuse for today also that recipent is not picking up.while no one has ever made a call to recipient or to sender. These was totally a pathetic service which has mentally harassed me in follow ups and yet I got nothing as result.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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