First Flight Courier Service — Non delivery of consignment and false reporting in tracking site

Address:	Gurgaon, Haryana, 122011
Website:	firstflight.net

The health insurance policy of my brother Mr Dipak Choudhury was couriered by the service provider from Mumbai through First Flight Courier vide their consignment no B[protected] dated 18/06/2016. The consignment has not reached the specified address C-91, First Floor, Ardee City, Sector - 52, Gurgaon, Haryana. Pin - 122011 till the writing of this complaint.
On tracking the consignment of First Flight Courier Service it is found that their delivery boy kept the delivery pending as he found the door locked on June 21 and June 22. Thereafter the consignment was delivered on June 23.
Such blatant lies are being posted by irresponsible staff members of First Flight Couriers Ltd. My brother and his family is at home 24 x 7 since 16/06/2016 and waiting for the consignment to arrive.
This is not the first time that First Flight has done this. I appeal to the authorities to take action and to the paying public not to avail any service from First Flight Couriers Ltd.