First Flight Couriers — Asking me to get delivery

Address:Namakkal, Tamil Nadu

Hello All,

I got my wife pan card from your courier service since I am in austria my wife & mom where alone in home. The courier got on 31st march 2014 in Paramathi velur which in namakkal dist tamilnadu but the people from courier ask us to come there.Is this is the rules?If you are not able to delivery the courier then why you are running this service. For what you are taking this tender from govt & private. we are paying money for all. I need the clear statement & replay for this. I wont get my pan card from there. If any thing will happen i will take this to higher office.
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