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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Material not received but showing it as delivered

User
 tumbler222 on Aug 30, 2014
Sir, I had purchased a mobile on Flipcart.comLI paid the entire amount of Rs 10750.000 von net banking .Later I cancelled the order Which was accepted by Flipcart.com.Now flipcart is saying that the material has been delivered to me by first flight courier.Actually I have not received the material as I had already cancelled it.When I checked with first flight tracking ID, the material is being shown to be delivered to some other person.I checked with my local first flight office at Jeypore(Odisha), They are saying that they have returned the material to Bhubaneswar office on 25th August 2014.....
Complaint comments Read comments Complaint category Online Shopping

First Flight Couriers - Misplace of document

User
 Martin & Brown on Aug 30, 2014
Document was send from Mumbai to Baddi, Solan(HP) vide docat No. B02600292829 on 26.08.2014. Till date we are not getting any status nor it is updated at your site. The docat was carrying urgent documents which were to submit today at any cost. Kindly arrange to make it delivered or let us know the exact status as none of your office is clarifying the same. Suneel 9736000707...
Complaint comments Read comments Complaint category Pharmacy

First Flight Couriers - Delivery of consignment

User
 V K kaushal on Aug 28, 2014
I have booked one Consignment from Bhoapl (Indrapuri- office) on 26.8.14 against no. P991B0098402. The collecting office has assured me that it will be delivered positively by 28.8.14. But the same is not delivered till no. Consignment details also not updated on your web site. Is this your service. I have contacted Indore as well as Bhopal office. No proper response has been given....
Complaint comments Read comments Complaint category Government Organizations

First Flight Couriers - Document not tracable

User
 rakesh.chander on Aug 27, 2014
Dear Sir I had couriered some important document on 13/08/14 at below address but till date it is neither delivered nor returned to us. Address : Mr Amit Roy / Mr Sushil SONADIH CEMENT PLANT, PO. RASEDA, VIA BALODA BAZAR, RAIPUR 493 332, CHATTISGARH. Consignment No- R991B0176947 Please do the needful. My address: Rakesh Chander ! Sr.Executive "Indirect Taxation" Lafarge India Pvt. Ltd, UDB Corporate Tower, A-1. 4th Floor, JLN Marg, Jaipur- 302017. Office: +91 (0) 141 2554513 | Cellular: +91 8003490574 | Fax: +91 (0) 141 2554613 Email: rakesh.chander@lafarge.com | Website:...
Complaint comments Read comments Complaint category Airlines

First Flight Couriers - Rude behavior and no service

User
 hari prakash on Aug 27, 2014
sir,
this is hari from warangal, andhra pradesh.ive been applied for my pan card .i got a message that it has been deliverd, when i went to first flight office situated in hanamkonda.they have said it has not came .after two days again i went there and asked about this they said that it has sent back.in this process they dont even called me and in return they are behaving rudely.sir please suggest me to get my parcel back.my trac number is B991Q1430331, B991Q1430332...
Complaint comments Read comments Complaint category Tax Services

First Flight Couriers - Haven't received our order with consignment no:f991b0229578

User
 Rajaswi on Aug 26, 2014
Dear Sir,

These are the details provided to us by the Sender AOL (Art of Living) .. but we didnt know any person by name Shankar and the Courier is also not received at the Shipping address.. So please suggest us how to Track this and how to proceed further

Sr.No. C/ment No. Ref. No. Booking Date Type Origin Destination Received Date Delivery Date Delivery Time Status Pending Reason Receiver Name & Contact Number Relationship ID Check

1 F991B0229578 22-Jul-2014 PARCEL Bangalore Guntur 24-Jul-2014 25-Jul-2014 11:30 Delivered A.SHNKAR...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Not delivered proper address

User
 ashish5z on Aug 26, 2014
I am from NAGAON, Ur distributor / agencies not delivered any document in proper address. they have lying another place near by there office or order us to take from office, instead of proper address. is it justified or rule ? if it is so next on ward we will informe our company i.e GLENMARK PHARMACEUTICALS LTD not to send any document through ur courier. document no B991B1889047 / B991B1986291...
Complaint comments Read comments [1] Complaint category Products & Services

First Flight Couriers - Courier not received in 15 days

User
 Docsbikram on Aug 25, 2014
This is to bring in your notice that I have sent a consignment on 13yh august 2014 and was told that it will reach in 4 days but it's been 15 days and it has not been received yet. It is one of the worst service I have ever seen in a courier courier industry. I want that this issue to be resolved by today con else I am going to lodge an fir and complain against this pathetic courier company which says we are the net in India....
Complaint comments Read comments [1] Complaint category Airlines

First Flight Couriers - Hdfc chip pin no received

User
 mauryeshwar on Aug 23, 2014
dear sir,
this kumar mauryeshwar mobno 8105087911 cnno :B991Q1409995 HDFC CHIP NOT RECIVE delevery boy delever to another person, this very sicrate pin number delevery boy do not call me that time.so kindly delever to me within 2 hour...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - rude behavior of employees at firstflight couriers office situated at mandi himachal pradesh

User
 Neetuthakur on Aug 22, 2014
Hi,
I have been a regular customer of online shopping sites and often place orders. My home is situated at mandi ( himachal pradesh) and it is situated at about 1/2 km height. Our area comes under municipal corporation and we have been provided all facilities at our doorstep like newspaper, electricity bills, phone bills etc. when initially we started getting couriers, the people sitting at mandi branch refused home delivery and so since then we picked our couriers ourself from the office itself. I'm a working women and i work from 9 to 5 and reach bck home at 6pm due to travelling....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Refund against late delivery of parcels

User
 NORFOLK ASEA TRADERS on Aug 22, 2014
From: NORFOLK ASEA TRADERS [mailto:norfolk@vsnl.com]
Sent: Wednesday, July 09, 2014 11:29 AM
To: 'Avijit Sil'
Cc: 'Track & Trace (Sr. Officer) - Corporate - Radha Krishanan'
Subject: Refund AGAINST LATE DELIVERY OF PARCELS - FROM KOLKATA TO RAYAGADA - JAYAKAYPUR -ORISSA - NORFOLK ASEA TRADERS

Dear All,
We have not recd. any information from you since last 6 days after our reminder and we have try to contact with Mr. Avijit Sil for this matter but his mobile is not responding.

So in this case, we will suit...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Irresponsibility in delivery the couriers

User
 Lakwinder on Aug 21, 2014
Respected Sir/ Madam, This is regarding above mentioned subject. My HDFC Credit card was dispatched through your office i.e. FIRST FLIGHT COURIER on 14/08/14 vide docket no. AWB#C991Q1919174 the delivery executive did not deliver the credit card however the same was returned to HDFC due to wrong address. I came to know about this only when I contacted HDFC after waiting for the same. Your executive did not contact me on my contact No which was mentioned on the envelop. I check the status on your website only to know that my credit card was not delivered nor the executive called me. He simply returned...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Without Delivery Send it back My Important Documents

User
 Pradeep.s15 on Aug 20, 2014
This Is pradeep from Vijayawada, 4th Aug-14 One of the important Documents Courier to Hyderabad To vijayawda but its with out delivery send it back., Who is the responsible person may i know. There is no response from the mobile numbers they have given. It`s very worst service they are providing. Please don`t go through first flight courier services. Is this customer care numbers???? 040-39131233, 244, Regards, Pradeep P, 09581930333...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Letter undelivered

User
 sourav7099 on Aug 19, 2014
I booked a letter addressed to Sasanka Sekhar Guha, 28, Kalpana Chawla Sarani, PO - Bhaktinagar, Dist - Jalpaiguri, Pin- 734007 on 05/08/2014 with an amount of Rs. 80/-. The same has not yet been delivered. The envelope contains important document (3 pages) which was required to be despatched with 2-3 working days. I was ensured of the delivery within stipulated time period. It is 20th August, still avwaiting the letter. This kind of service is not expected from first flight. Please take necessary action against against the persons responsible for this....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Returned my product without any call/intimation

User
 Kathir J on Aug 19, 2014
MY consigment number is B991B1646899. Iam working at ascendas it park chennai. I found the status as "Refused at security gate." Through customer care I somehow got to know the location where it is pending and i called up the person and he is behaving very rude. I asked him you could have called me so that i would have came outside to collect it but he says we can not call you and inform to get the product.That too he has tried twice it seems within 3 days time. When i asked him he says sir we cant deliver/call you and product will be returned. I am really dissappointed the way he speaks...
Complaint comments Read comments Complaint category Airlines

First Flight Couriers - Negligence of employee

User
 Garu Chary on Aug 18, 2014
This is k.venkatesh, alloted Consignment Number:C35700922836. i experienced the worst service from firstflight couriers. employee named madhavi has called on 13 aug 2014 at 5.20 pm, saying that my courier has been returned to their begumpet branch. its happened coz the adress mentioned on courier was my office adress.. i left that company last 2 years. even the delivery boy hasnt called me when he faced so.. so i said to madhavi that pls send courier to malakpet branch so that i can pick it up. she said ok sir we will do it. from that next day daily am calling her she is nt at all responding and...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Missing 3 item

User
 Meenakshiswain on Aug 15, 2014
I had ordered a 16 PC suits catalog from Ayesha export chennai through online. But unfortunately I had received 13 Pieces. The courier was delivered on 14 of August through first flight, I want to open it infringe of the delivery boy but he argues not to open it in front of him as he is not responsible for it . I am sending the courier detail kindly solve this matter as soon . Docket no-c90500340152...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - stuff missing (these ppl are thieves)

User
 rajtoronto on Aug 14, 2014
I have shipped a luggage from Mississauga, CA going to Chandigarh Punjab . It contained my kids clothes and some pair of shoes.I dropped the baggage at their location . Next day lady named RAjsree called me and said they need to verify the contents of my baggage and asked me for pass code for the lock. I was surprised why wont the tell me this when i was dropped tha baggage at their location. she said oh sorry we were busy and forgot . Anyway i was not in the town and i gave them the number to open the lock and verify .
When my family received the baggage they found some shoes and all the...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

First Flight Couriers - PAN card not received

User
 manoj sahu on Aug 14, 2014
My Pan Card not received yet, while my PAN card has been dispatched on 24-Jul-2014 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B991Q0604590, at the address for communication* indicated by you in the application.(206, Infront of District Jail, Tikamgarh(M.P.) - 472001). Previously i have sent email to First Flight Couriers Pvt. Ltd but i could not get any reply from courier service provider, Therefore I request to you please take necessary action. With Regards Manoj K Sahu...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier not delivered | M991B0808596

User
 Ninad Kuchekar on Aug 14, 2014
I have posted a courier from a First Flight center in Erandwane near Sharada Centre, Pune. This was posted on 11th August 2014, Monday. The destination address was in Mangalore. I wanted this to reach as soon as possible since it contained very important documents. The courier guy ensured that it will reach the very next day but I will have to pay extra. I was charged Rs. 140/- for this. Today is 14th August 2014, Thursday and the courier is still not delivered. Your website does not show the correct status. The status on SMS is showing “In Transit”, since Tuesday. I called up the courier...
Complaint comments Read comments Complaint category Postal & Delivery Services

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