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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - regarding my orignal documents lost

User
 mohd farman on Apr 25, 2015
sir this is mohd farman i m from delhi on of my friend send my original documents by the first flight on the date of 20-4-2015 and still i did not get any notification from the side of first flight i have tries to contact them many time but there is no any response...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Poor behavior on While delivery

User
 mvelu1988 on Apr 25, 2015
The first flight delivery person attitude is not acceptable. Due to while delivery he is spoken to unwanted thinks. If you feel can't delivery to our consignment to concern, No issue we will inform to our team, Here after don't use the First flight courier. Since your person speech is very insult me. Branch - Eagattuthangal (Chennai) Sample Doc.No - This is a delivered Docs-A991B1716725. Branch Co.No - 9791113481 Deliver Date : 25.04.15 Time : Around 3:30Pm Location : Lotus tower Building...
Complaint comments Read comments Complaint category Electronics & Appliances

First Flight Couriers - Not delivering very important document

User
 dps399 on Apr 24, 2015
I am Colonel DP Sinha. I booked an important document for my son Captain Amaresh Sinha via courier in First Flight vide consignment No J991M2721861 from Lucknow to Mundra, Gujrat on 17 Apr 2015. My son has been regularly tracking the courier. Firstly why was it despatched on 19 Apr after a lapse of two days? Secondly, it showed in transit for 6 days- you people were despatching it in a bullock cart. On 7th day ie 24 Apr onwards it has started showing that it has been returned to the originator. I am yet to receive it back. Besides loss of money, it has caused us avoidable harrasment & precious...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - Consignment Not delivered on time

User
 smisingh on Apr 23, 2015
They Took money for delivery of a courier from Delhi to Mumbai in one day but took 3 days to deliver the same. This issue with courier services are increasing day by day and they should be penalized for the same in order to get them disciplined....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Consignment

User
 Sudhesh Reddy Kodandapuram on Apr 22, 2015
Hi Team,

This is regarding consignment number A991B1670921.
When checked from online tracker the status of consignment is showing as out for delivery.
We didn't courier on this day which consist of some important documents which I need to submit to my employer.
Trying to reach over customer care numbers Ph: 080 - 33799999 / 39444444 both are not functioning.
Can you please let us know the status of my courier, it was posted as a speed post.

Regards,
Sudhesh Reddy....
Complaint comments Read comments [1] Complaint category Employees

First Flight Couriers - Delay in delivery of consignment no E01900081273

User
 IMRAN REZA KHAN on Apr 22, 2015
This consignment was addressed to me, but the status showing insufficient address, I don't know how the address is insufficient as I had earlier deliver to the same address from others company. Is this the New methods of delaying the consignment by showing up the excuse of insufficient address or its way to make the customer harass. If I can't my consignment which is important to me, I can take your company to court which is very legal. Looks in this matter and do the need full thing. And please mention the duration the matter will be solved, if not future action can turn for legal procedures...
Complaint comments Read comments [1] Complaint category Computers & Accessories

First Flight Couriers - couriers delivered on wrong address

User
 Kuldeep Saraswat on Apr 22, 2015
I sent my courier on dt. 12.03.15 and 16.04.2015, in as under address, but as per your tracking detail both post delivered at Kandivali, this is second time you delivered on wrong address. 1. Docket no. :- R91600216475 2. Docket no. :- R91600275804 Mr.Vishal Kamble ICICI Prudential Life Insurance Company Limited, Upper Basement Unit no.1A, Ground Floor Unit No. 2A, Raheja Tipco Plaza, Rani Sati Marg, Malad (East), Mumbai – 400097...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Urgent courier deliered at WRONG ADDRESS-A991B666752

User
 anu r on Apr 22, 2015
I booked a courier thru First flight on TOP MOST URGENT basis from hyd to Chennai and to my horror, its delivered at the wrong address somewhr in hyderabad. ??? In the consigment copy the consignee address is mentioned as chennai, how did they deliver it in the wrong place and whre did they deliver?? THose people who picked the courier dont bother to answer about it. Even the customer service numbers are BIG waste. no one can reach these numbers. IS there any responsibility in this service? every one seem to be useless? who will pay me back the loss? and send it to the the right address?? its already...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Non delivery or delay in delivery of courier

User
 Dipak Swtu on Apr 20, 2015
this is in regard with the above mentioned courier no. which was shipped for dibrugarh on 13 Apr 15 and is not yet received at consignee end till date after more than a week had passed, , , , moreover the tracking panel of the company has not been updated after 14 Apr 15 which further leads to disbelief against the company in customer's mind, , , further contacting to agents employed under the STC LUCKNOW branch of first flight courier service goes in vain becoz the response given by them gives the bad impression of their professionalism and the reputation of the company, , , , concluding with...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier not received: ref. no. D991Q358069

User
 Priya Khullar on Apr 20, 2015
This is regarding the courier ref. no. D991Q358069. I have called on first flight customer care number, the phone number given by customer care multiple times but I didn't get any help. The product was supposed to reach me one week ago but after continuous follow up also, I have not received the courier yet. Kindly look into it and take necessary action. I have also dropped emails but didn't get any response. Please feel free to call me @9560977782 if needed....
Complaint comments Read comments Complaint category Banks

First Flight Courier - AWB no. BB991Q9479771 not delivered

User
 sanjai1977 on Apr 17, 2015
Dear Sir, My Icici lombard health policy with AWB no. B991Q9479771 has been dispatched on 10.4.2015 but not delivered to me till date. However, while tracking the AWB no. it is showing as delivered. I established contact on mobile no. 09415323618 (local first flight person). But he is not responding....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Trolley bag sent through First Flight has been damaged

User
 Meenu Chhugani on Apr 17, 2015
I had sent the trolley school bag to Hyderabad through Consignment No. D058001189271 on 9.4.2015 and the same was delivered on 13.4.2015. The packet delivered was torn from the ends and the bag was torn and plastic attachments were broken. The recipient shared the pictures of the same with me that I have sent to the courier company. yet the attitude of the staff at First Flight is very casual towards it. I am really disappointed with the services and overall experience of handling the customer grievance, that too when we have corporate tie up with them.. Not at all recommended for future!...
Complaint comments Read comments Complaint category Schools

First Flight Couriers - Missed my consignment by giving false reason

User
 ravikanth1981 on Apr 17, 2015
Hi, My name is Ravikanth Sharma. I got a letter from hyderabad through first flight couriers with reference no as A991B1613857. Now, today(17/4/2015) if i track my reference no they have updated the reason as party shifted. I need to get the letter in my company address in which i am working for more than 1 year. People were not responding properly. Please help me...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Item stolen from the courier Consignment Number :F01000535135

User
 Tushar0912 on Apr 16, 2015
This is with regard my Consignment Number :F01000535135 I just had the worst experience sending something expensive through this first flight courier service.My kent purifier worth Rs. 8500 was stolen before reaching to my home .I sent it from BTM Bangalore to Giridih, Jharkhand. I sent it seal packed to my home, but when my father checked it after receiving it was too light, as if nothing is inside.When checked it was filled with polybags.And kent purifier was not there. This is more than a big shame, as we trust you courier companies and in return what we get, after spending 1500 Rs in sending...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier not Received_Con_no_J991M2516310

User
 Hemant_ff on Apr 16, 2015
The Courier was sent from Moradabad (UP) to Bangalore (Karnataka) on 7th April, 2015 but it is not received by the intended receiver on whose name the courier was sent. While tracking the Courier by its Consignment no. J991M2516310, it shows that courier was received by some "Subhankar" on 9th April, 2015, who is not the intended receiver. Kindly track the details and resolve the issue and get the courier to be delivered to the intended receiver asap. I will be highly oblidged. Following are the details of the Courier: Consignment no: J991M2516310 Sender: Param Singh (Moradabad) Mob-...
Complaint comments Read comments Complaint category Credit Cards

First Flight Couriers - Item Received is Damaged or Defected and Missing

User
 Xahir Shah on Apr 15, 2015
We have dispatched Ajwa Dates to US using First Flight Courier Service with Tracking Numbers M Kamal Syed Tracking ID 2273896085 & Shehla khan Tracking ID : 2273896074 Details 1: The item has arrived, but it was damaged. Please research the issue and respond this. Details 2: Box came in open and missing product Please take a look into this and resolve this serious issue of missing products! Thank You...
Complaint comments Read comments [1] Complaint category Food

First Flight Couriers - Not delivered - Consignment No. G95600201077

User
 Vedvg1 on Apr 15, 2015
Sir, We have couriered on 08.04.2015 through Consignment No.G95600201077 from Vapi. When we checked status " House Locked " but it's wrong. I have personally confirmed but House never closed last week, surprising what happened ? Ved Gupta 9909963086...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Non delivery of PAN card for not paying bribe.

User
 Ravi Jaiswal on Apr 14, 2015
Your courier delivery man has declined giving the PAN card for not paying 'Karcha Pani'(bribe) of Rs. 50.00 even after showing valid id proof and confirming the details. The courier delivery man further told that if we will not pay him the 'Karcha Pani'(bribe) of Rs. 50.00 he will report that the delivery could not be made for wrong address/non production of ID proof etc.

It is such a shame on your part as you keep harassing the customers by demanding bride for delivery of PAN Card. I hope your company being one of the reputed courier agency in the country will...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Goods was received less as well as damaged condition

User
 S N Saini on Apr 14, 2015
Dear, Sir/ Madam I, S. N Saini had booked two carton of medicines samples from Allahabad (your office at Allahabad) to CDSCO, NZ, CGO Complex-1, Ghaziabad on 10-4-2015 evening. The person of first flight check the weight of two box separately that was 6 kg and 9 kg (approx.) Total 15.600 Kg. which is mentioned in the receipt. During delivery (13-4-2015) one box was found damaged/ teared and weight was also less. Another box was also teared but weight was found ok. I would like to inform you that I am Govt. Employee. and the samples were drown from Allahabad marked for testing purpose....
Complaint comments Read comments Complaint category Pharmacy

First Flight Couriers - Consignment not received yet

User
 kiran khadpe on Apr 14, 2015
I have booked a consignment from Marol Mumbai on 09.04.2015 to Hyderabad and the Consignment no. is B05300802818, it has not yet reached the destination nor is there any update on the First flight site. There is no response on the Hyderabad and Mumbai office landline nymbers (not answering). This is very Critical. Thanks. Kiran Khadpe.(09769630801) National Sales Manager. MTM Solutions Pvt Ltd. MArol Mumbai....
Complaint comments Read comments Complaint category Postal & Delivery Services

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