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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Non-delivery of pan card thrice

User
 U.Ramu on Jan 30, 2015
First flight courier is the very very very very worst courier service. I applied for Pan card in 2008 and the pan card was sent to me in this courier. They didn't deliver me or call me, but simply returned the card as 'consignee has shifted'. Again, I requested NSDL to resend me. They resent it again with this same courier service. The result is same. When I again requested NSDL, they asked me to reapply by paying the charges again. I reapplied and this time the pan card was sent in speed post which i received promptly. In 2015, I again applied for pan card of my relative. My bad luck, the...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - Non delivery of courier and careless attitude

User
 Soumya Ranjan Satapathy on Jan 29, 2015
The Item I had ordered from Snapdeal was recieved by the Courier office at Cuttack on 22nd January 2015. My Home is 15 mins away from Cuttack and till today I did not recieve the Item. They are showing careless behavior and not handing over the item to me. I doubt they might have missed the Item and not giving me the same.


Kindly do the necessary action. I had a Water purifier that cost rs. 15500 to me that I had ordered on 19th Jan. I have not got the Item yet and really frustrated by the attitude of FirstFlight service desk people....
Complaint comments Read comments Complaint category Products & Services

First Flight Couriers - courier not responding

User
 Suresh Grace on Jan 28, 2015
Dear sir, I'm suresh, banglore, This is to know you about the delay in the courier which has been send from TN the last week..23-01-2015 First Flight till now we din’t receive the courier. i called many time even no one takes the call, customer care even have tried to contact them through email also but no response. see how many contact mobile Number and office landline numbers. 080 - 33799999 -39444444 -33799999 - 42229260 09341019698 09980760686 09986160324 above contact no i called many time. they told sir, i did not receive pack, i dont know where is that. no response,...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courrier didnt reach even after 11 days.

User
 HelloVamshi on Jan 28, 2015
Dear sir, We have booked a courrier from Hindupur to Gandhidham through first flight courrier on 16th january. The consignment number is A91100070309 I have been checking the website but the details are not furnished properly. I called the person responsible in gandhidham office on this mobile number but he answered very irresponsibly. (This is the number 09376864013). The client is getting restless and the parcel is very important for him to reach on time. Could you kindly help me with this parcel ASAP?...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Not received parcel yet Docket number: R991B0309237

User
 Aparna Bhure on Jan 28, 2015
There is no update on docket number R991B0309237.I got to know this is in Pune Chandan nagar office but not received yet also there is no chandan nagar office address I have found. Your all customer care numbers are not responding. Parcel has been dispatched from Jaipur on 8th Jan 2015, now it is going to be one month and I haven't received my parcel yet. What I should think about your service.Even you are not responding on mails. Please do the needful and contact me on aparnabhure83@yahoo.com +91-8381075660, +91-8411966099...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

First Flight Couriers - kindly send the update status of this courier urgent basis - O01100022002

User
 gopakumar00 on Jan 28, 2015
The courier entrusted with you is of an urgent nature. It is more than 5 days and despite repeated follow up, no progress has made in knowing the status of delivery. The contact details i.e mobile Number and office landline numbers were mentioned on the envelope itself besides the delivery instruction of how to contact the consignee as Wipro may not accept parcels in the name of its employees. In case you face any problem in locating the Wipro at Sholinganallur, Chennai kindly let the undersigned know about it. The Contact details of your Chennai Delivery Agent given by your representative...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Regarding Delay in Courier

User
 Kapil Karmakar on Jan 27, 2015
Hello Sir, This is to know you about the delay in the courier which has been send from Delhi the last week. In tracking its shows that my parcel is out for delivery on 24th Jan but when today I went to office for enquiry, in office they told me that the parcel haven't reached. I told them to check the consigment no. also but they don't and they said we will call you when we will get the parcel. And this is not the first time I am facing this problem. My courier detail consigment no:D991L2586887 To Kapil Karmakar Barbil phno:+91-9437459933...
Complaint comments Read comments Complaint category Online Shopping

First Flight Couriers - Not receiving the courier more than 20 days

User
 karthik indirajith on Jan 27, 2015
hi, The courier has send to me on 06.01.2015 from Ahmedabad, Still now i am not getting any reply from the courier office, when ever i am calling chennai head office they direct me to call Ahmedabad, and they are telling we already send to chennai, then the chennai office telling me to call Nagapattinam ofice, they said they not having any courier in the tracking number. Chennai office is very very bad response in phone, My Tracking No: G00200113881 (Firstflight Courier) My name: I.Karthik Address: 124, Main road, Kollidam- post, Sirkali, Nagai- District. Pin 609102....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - regarding delay in the courier

User
 mohanraja s on Jan 27, 2015
hi sir, This is to know you about the delay in the courier which has been send from thiruppur the last week.And i want to know exact location of my courier and i want know that courier When it will be deliver to me since it was been in pune for the past 5 days. My courier detail consigment no:T93400172824 from Gowthaman, thiruppur, phno:9865935672 To Mohan pune phno:9944584959...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Untolerable Customer Service by First Flight Courier Staff

User
 g.ansari on Jan 27, 2015
Hello there, I had made a courier on 14-01-2015 from Delhi to Dehradun, Uttrakhand with packet of max weight 400 gm (Consignment No. : D03600237434), at the time of Booking they (First Flight Courier ) promises to Deliver the packet within 3 to 4 days, but still packet is not delivered. I tried to trace my packet status but unable to trace after 17 Jan 2015. i tried a lot to contact Delhi office at ( Ph: 011 - 30936666 / 39444444 ) but not getting any response from any side. They are not answering calls. Please tell me what to do now. Thanks...
Complaint comments Read comments Complaint category Electronics & Appliances

First Flight Couriers - Mail undelivered

User
 sWitch on Jan 25, 2015
The first thing I have to say about them is "You Suck!" 1. You never came to my house nor called me if you could not find my address 2. Phone lines do not work in the nearest locality 3. I go to collect from the hub which is almost 30 kms with the customer care's advise 4. We find the room locked What do you have to say beyond this?? If you are incapable of doing the things you are supposed to then please stop this company. Tell your clients you cant. Its just not me, but everyday you have been receiving complaints on this forum....
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Non delivery of PAN card & no satisfaction answer at office

User
 Hmn on Jan 24, 2015
Respected Sir, My PAN card dispached from NSDL (B991Q6291560) office on 15thJan2015, i have track my courier online it was showed that it has been delivered on 23th Jan. Actully i have not received it. Subseqently i visited the office personally they answered me that rajkot office did't received any courier it may me delivered to other city we couln't do anything you contact NSDL office. This is not the answer at least you should do something for my satisfaction. Sir i have not received satisfactory answer from rajkot office and no phone calls they are attendig. There is no responsible person...
Complaint comments Read comments Complaint category Tax Services

First Flight Couriers - COURIER IS NOT DELIVERED. WOOOOOOOOOORSSSST COURIER SERVICE IN WORLD

User
 PRASHIL24 on Jan 24, 2015
FIRST FLIGHT COURIER SERVICE IS THE WORST COURIER SERVICE IN THE WORLD. KOI BHI VYAKTI IS COURIER SERVICE KA UPYOG NA KARE. KYONKI YE PAKKA NAHI HAI KI YE AAP KA COURIER BARABAR TIME PE PAHUCHEGA. AGAR IMPORTANT AUR EMERGENCY HOGA TO BILKUL BHI USE NA KARE. MAINE MUMBAI SE COURIER BHEJA THA 7-01-2015 KO SURATKO. AUR VO BHI JOB RELATED THA LEKIN AAJ 24-01-2015 AAKE BHI VO PAHUCHA NAHI. AGAR AAPKO ZUTH LAG RAHA HO TO AAP KHUD CHECK KAR SAKTE HO. MERE COURIERKA CONSIGNMENT NO. HAI B991B2537555....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Important Courier did not reach on time

User
 sharatdodeja on Jan 24, 2015
I had sent a courier from Pune to Bangalore on 21-Jan. It was supposed to reach by 22-Jan max. After following up, they said it will delivered without fail on 23-Jan as it is out for delivery. Today is 24-Jan, and the parcel is yet to be delivered, so much so the cust care says they are tracking it! Poor service!...
Complaint comments Read comments Complaint category Electronics & Appliances

First Flight Couriers - Consignment has not been delivered yet

User
 mukul7nitkkr@gmail.com on Jan 23, 2015
Hi,
My old parents(in-laws) took the pain in sending the important courier through the First Flight Courier Service & send the courier from Greater Noida to Bangalore(contact person of first flight greater noida office is Mr. Abhishek(mobile:09311902126, off add: G7, Kasana Tower Commercial belt, Alpha-1, G.Noida)) on 20th Jan'15.It was supposed to reach me here in Bangalore after 48hrs i.e latest by 22nd Jan'14 but till date(i.e 23rd Jan'15) it has not reached us.Courier is in name of my husband Mr Mukul Aggarwal.

Please note, we have sent mail to ffcl...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Complaint with regards to Invoice no. 543N0/1114

User
 zahid619 on Jan 22, 2015
I am extremely dissatisfied with the service provided by this courier company. My customer code is 543N20, Bill no. 543N0/1114 and the bill date is 30/11/2014. Sadly we have stopped operation since the 7th of November 2014, which was the last working day for us. However you'll have billed me till the 25th of November. Which later on I go it rectified and changed. Now the issue is that one of the consignments on the 7th of November has been wrongly billed in my invoice even after getting a fresh invoice. I have been requesting them for a new bill for the last 2 weeks but your people are so lethargic...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - not receiving courier

User
 Teji24 on Jan 22, 2015
Dear sir, We made a courier on 19-Jan 2015 through First Flight till now we din’t receive the courier. service of First Flight is very poor as agency told they will deliver next day. The courier is from Karnal Haryana to Kolkata POD no. O991B1093437 When I call Kolkata branch address which they mentioned in website no response I am getting. Phone no. is not responding, I don’t know how they mentioned the phone number which is not responding. The adress of Kolkata First Flight office is mentioned below:- CD89, Sector 1, Salt Lake, Kolkota - 700064. Ph: 033 - 39444444 Fax:...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - Delay in courier delivery

User
 koustuva on Jan 21, 2015
FIRST FLIGHT COURIER IS VERY WORST SERVICES FOREVER Consignment number O991Q0800873 and Reference. No. SLP207787349, booked from Gurgaon to Jhargram (W.B.), on 10.01.2015 has still not received at Jhargram on 21.01.2015. No response to my phone calls and emails....
Complaint comments Read comments [1] Complaint category Other

First Flight Couriers - Delay in courier delivery

User
 SenthilMem on Jan 21, 2015
Dear Sir, One of our customer from Ludhiana sent a parcel through your courier vide docket I991B0177602 on 15/1/2015 to the my following address. Untill now i haven't receove the same.When i track with your online tracking, it show the status until 16/1/2015. I have searched the contact details of first flight through internet and called up but there is no response. Kindly let me know your authorised dealer number in my city-Erode(Tamilnadu) My Address: T.Senthilkumar, 32, Ramu Illam, Gandhiji Street, Kollampalayam, Erode-638002. Tamilnadu Awaiting for your reply. Thanks...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - courier never got delivered

User
 Zaid Ahsan on Jan 21, 2015
My parcel was dispatched on 12th of january from delhi to kanpur and i stil haven't recievd it till today. I have called all the local and delhi offices but havent recieved any help. this was a comercial parcel and we are a export firm. my samples got delayed and because of this i have to face major losses and customer relatioship. . the customer care team is ridiculous at your end and they dont offer any help and specially your kanpur office people, they never want to help the consumer i request you take serious action. the parcel tracking number is O00200029935...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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