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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Parcel not delivered to home address

User
 banik_tapan@yahoo.com on Dec 18, 2014
The Parcel of Consignment No. N99100204767 booked from Ullabari Guwahati, Assam on16/12/2014 arrived to Tinsukia Courier, Assam on 18/12/2014. When we contacted Tinsukia office they told us that the parcel will not be delivered before 22/12/2014 at my place. My place is around 22km from tinsukia office. Therefore, I had to go to Tinsukia office and collect my parcel because their was important document. Please treat the matter seriously and look into the matter. With regards, Mr. Tapan Kr. Banik Mobile no.09435338423...
Complaint comments Read comments Complaint category Institutes

First Flight Couriers - Horrible company.

User
 AnandavelS on Dec 16, 2014
First of all no reply from the company. I almost contacted four branch offices. nobody is picking up the call. Cant check the status of consignment in website also because a staff told website not working. Wat the hell is going on...Idiotsssss...
Complaint comments Read comments Complaint category Computers & Accessories

First Flight Couriers - Delivery and Customer Service

User
 tralalala on Dec 16, 2014
We had sent a parcel through First Flight and it was promised that we would get it four working days later with no delays whatsoever. When the time limit had passed, we first tried tracking it using the tracking number they had given us. It came up with no results. Hence, we started calling the offices and they all brushed us off and would not define a proper answer for us. We had sent a relative to ask about this parcel and they had replied with that the parcel had already arrived here in Australia. We had our suspicions, so we called the office, again, and they said that it was still there in...
Complaint comments Read comments Complaint category Employees

First Flight Couriers - Parcel not delivered- F991B0356938

User
 Smitha Deepak on Dec 15, 2014
Parcel not delivered after 6 days The consignment number F991B0356938 has still not been delivered. Origin- Bangalore Destination - Trivandrum Booked date- 09/12/2014 Repeated calls and emails to the customer care has not been helpful. They are not even able to track the parcel. Kindly do the needful. TR/Smitha...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Letter not delivered

User
 Manikkavasagam on Dec 13, 2014
I book a letter in chennai on 1st of December, 2014 with the tracking number of C40700074540. When I check the status it shows it was delivered on 2nd December, 2014. But till date it was not reached to the right receipts mentioned in the letter. I am not getting any proper response from the booked office or in the First flight regional head office. Could someone guide and help me to take this issue forward....
Complaint comments Read comments [1] Complaint category Family & Relationships

First Flight Couriers - Have not received courier, Bill no 'B991Q4890425'

User
 Antara Mukherji on Dec 12, 2014
I am supposed to recieve a courier bill no B991Q4890425, whose status is showing that it is out for delivery on 9 Dec, 14. But I've not received the courier. Tried to contact them by mail and customer care but no response. I've my Pan card in the courier. Please help and support....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Consignment not delivered AWB:- c991q3224257

User
 Raju Hudakar on Dec 11, 2014
I have not received any update when it is shipped and now when i called the bank and enquirred they said they have sent through First Flight courier.. when iam tracking it is showing as delivered on 9th dec'14 itself.. but i have not received the consignment.. it is my Credit card pin which i was supposed to get .. Please check and do the needful on priority.. i tried calling CC but waited for 1 hour but could not get connected.....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - need return of courier charges for unacceptable parcel

User
 sarahman on Dec 10, 2014
I booked a parcel from Noida to Dehri-on-sone (Bihar) on 05/12/2014 by First Flight courier consignment no.W991B0906197. Commodity was skin gel and booking person saw this and he packed this parcel and accepted. I paid full courier charges Rs.120 at the time of booking. After 4 days on 09/12/2014 courier company called me that your parcel is returned from head office due to unacceptable item. I went to take my parcel but he refused to return courier cost which I paid at the time of booking. I attached booking receipt for your reference....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - Pathetic courier service

User
 Aziz Ul on Dec 10, 2014
I have booked a parcel on 4th dec from bangalore to guwahati. Not reached till 10 dec. When i called customer care, they said they will check and get back to me in another 2 days.they are charging very high price and no commitment even after 6-7 days.do not use this courier....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Courier not delivered - AWB no- B991B2440061

User
 SridharArya on Dec 9, 2014
Hello There With regard to the above awb no, I have been following up with your customer care and local branch people but there is no hope of delivering the courier to me. They expressed the address is not complete, to which I have already provided every information 2-3 days back but till date there is no whereabouts of this courier. I need a response / call back immediately to know, is it firstflight is going to deliver the consignment or is going to take its own sweet time??...
Complaint comments Read comments Complaint category Computer Hardware

First Flight Couriers - Consignment Not Delivered - forging customer seal

User
 skmenon on Dec 6, 2014
I had send a parcel on 29th Oct 2014 which contains some important documents by First Flight courier ( Docket No : F991M0117647 from Bangalore to Noida) - First Flight couriers is claiming the parcel has been delivered to party on 1st Nov 2014 . But the party has not yet received . I have been following up with them for past many days - there has no response from any of thier office - The phones are either switched off or not responding . I had been following up with the nos - 9379844049 and their offices in Noida but no response - How do i go about now . The parcel contain some important document...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Worst service by First Flight Couriers

User
 Danayya on Dec 4, 2014
Hi Friends, I had very recent experience with First Flight Couriers, Bangalore. It is too worst service in India. There is no proper tracking details Agents don't know where your parcel / in which branch office. No proper response from the agents If you log a request in their customer care, no use of it. Agents deals too hardly with your parcel. - too many damages If your address is well clear and located in main sourrounding areas, then there is 10% chance to receive your courier. Else courier boy even not visit at your near by location and updates in their(office...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - PAN CARD COURIER NOT RECIVED

User
 RAMANAICKENPET on Dec 4, 2014
RESPECTED SIR, MY NAME SAMUNDEESWARI AS A I AM RESIDENCE FROM AVARANGKUPPAM VILLAGE&POST, VANIYAMBADI TALUK, VELLORE DISTRICT, TAMILNADU STATE, MOBILE NUMBER 9786662559 I AM APPLIED PANCARD FOR BANK LOAN. MY PAN CARD SEND MUBAI OFFICE FIRST FLIGHT COURIER SERVICE ON 23-10-2014 TO SEND TIRUPATTUR FIRST FLIGHT COURIER BARANCH. BUT TILL TO THE TIME NOT DELIVERD MY PANCARD. MANY TIME CONTACT FIRST COURIER BARANCH AMBUR, TIRUPATTUR, VELLORE BUT NOT RESPONSE. IN THIS REASAN MY BANK LOAN CANCELLD Consignment Number:B991Q3354407...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - M991B1111787- 2 items are missing out of 3

User
 devayani21 on Nov 29, 2014
I have sent courier from Pune to Dariba, Udaipur which was not delieverd completely to the receiver. I have sent 3 items in single box out of which only one recevied and rest two are missing. I have called to customer reply and then sent number of mails to the firstflight but no reply. Could you please help me to claim my loss ??...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - first flight couriers is very very worst services at tamil nadu

User
 madan 345 on Nov 29, 2014
i was book a consignmnt C90500552527 from Chennai to tirutani the famous of art college at tirtani ara! the pin code is 631209 and i also check in ffcl website it showing serviceable and booking date 18/11/2014 after 10 days it cnmt till time not delivery. than i contact to ffcl customer care they hold my line than pickup after 20 minits they telling due to staff problem anable to delivery and finaly my time waste and money waste till my document also not delivery ... this courier service worst customer service and worst operation service and finaly this is 420 dot......
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - Supposed to arrive 3 days ago

User
 Christi454 on Nov 29, 2014
I live in Al Ain, but the package was delivered to Abu Dhabi. They call me on Thursday morning to find out where I lived in Dubai. I told them I lived in Al Ain. I told them the documents were very urgent. They said they had to send back to the Dubai flight courier office and I could pick up in Dubai on Thursday after 5 p.m. but before 8 p.m. I told them I would pick up in Dubai, but if I didn't pick up in Dubai on Thursday night then it would be delivered to my house on Saturday. I stay home from a trip to receive the important documents on Saturday. I get a call from first flight on Saturday...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - complaint for not receive my product from First Flight Couriers DHAR (MP)

User
 dulesingh on Nov 28, 2014
Dear Sir, मेरी कई डाक आपकी कूरियर से आई, लेकिन कभी भी समय पर नहीं पहुंची और कई डाक पता/इन्फॉर्म नही करने के कारण वापस हो चुकी है 22/11/2014 को धार के First Flight Courier द्वारा प्राप्त करने के बाद भी हमें इन्फॉर्म नही किया गया और डाक वापस कर दी पूछने पर कहते...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Irresponsibility and no care about parcel

User
 Boobalan Hel on Nov 27, 2014
COURIER SERVICE:FIRST FLIGHT COURIER Name:Boobalan. consignment no:B01300099623 Booking Date: 13-Nov-2014 Type :PARCEL Origin :Mumbai Received Date :21-Nov-2014 My parcel is booked at the mentioned date still now no responses from respective branch. i already contacted to the TANJORE and KARAIKAL branch in many times, they also have no responses and without contacting me and without my concern their return my parcel to SALEM branch..so please kindly make that as soon as possible for delivery.i never seen this type irresponsibility about customer product and customer expectation ..i...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier Service

User
 ganeshmits on Nov 27, 2014
Hello Sir, I Send a Courier with the First Flight Courier on 24-Nov -2014 and My Consignment no is "D991B2809093" I Send my imported document and it's regarding my Home loan but it not send form yet and i face problem to get home loan and i stack my home construction work. And when i check online status then it show Booking Date is 25-Nov 2014 that is wrong. I Face a loss around 100000 on my construction....
Complaint comments Read comments [1] Complaint category Loans

First Flight Couriers - Return of courier before reaching to the correct address

User
 sougata shaw on Nov 26, 2014
My courier consignment no. is G991B0165040 DATED 18.11.14 Delivered from Ahemdabad(Gujrat). It was supposed to reach to my residence address but ‘Kolkata –chowrasta ‘ office has returned the courier since they could not contact my Bsnl mobile phone. I t proves that incase mobile contact is difficult, so mail will not be send to the destination even if the address is correct. However, please note that, this courier mail is very very urgent and I need to receive it by tomorrow (27.11.14).Any delay of this I may have to pay penalty to IT department. Please refer another three numbers for urgent...
Complaint comments Read comments Complaint category Other

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