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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Delayed service of Important documents

User
 Adheesh Saxena on May 25, 2015
My consignment was dispatched on May 22, 2015 (Friday) from Jaipur, Rajasthan, India for Bhopal, Madhya Pradesh, India. It is understandable that the courier might not have been received in the Bhopal on the next day. But, as of today May 25, 2015 (Monday), 5:00pm IST the courier hasn't been delivered. It contains very important documents to be delivered to my attorney today for further process, but mostly government attorney offices close by 5pm. I have tried calling first flight bhopal office multiple times, only been able to talk to a person named Aziz, a couple of times. He was ignorant of the...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - ITEMS STOLEN FROM THE PARCEL

User
 priya1501 on May 23, 2015
I ordered for 8 dupattas from a vendor in patiala whixh was delivered to my via first flight weighing 4 kg. I recd the parcel yesterday in which my 2 dupattas was missing and the weight came out to be 3kg... after checking the parcel packing fully I found out from side it was cut to steal the pcs and then proper celotape of ur company was affixed on it...so as to show the parcel fully packed. Tracking no. Of the parcel is 91900134817. I hav also clicked the pic of the tampering of the parcel and affixing of ur company celotape on sides...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - NO PROPER ANSWER FOR THE STATUS OF MY CONSIGNMENT DELIVERY

User
 Ramesh Srilata on May 23, 2015
My consignment PAN CARD has been dispatched through FFCL courier from Mumbai by Income Tax Pan services unit on the 21st May 2013 to be delivered to my address at Chennai The status as on 23rd is in Transit although I understand the deliver from Mumbai to Chennai takes only one day. The Customer Service when contacted was unable to provide any information and were giving the same information as was available in the Tracking system. I have also registered through E mail for trace ability I have also sent a message(SMS) to 55352 I need to know the status and why your customer service is unable...
Complaint comments Read comments Complaint category Government Organizations

First Flight Couriers - consignment undelivered

User
 cool_gavy on May 23, 2015
Dear First Flight, This is first time I have Taken your services but also the last time. I had sent this consignment on 19th May, Tuesday and specifically told your executive to courier it only when you can deliver it on Thursday. He assured me for the same but You faild to keep your words. This consignment is still not delivered to the recipient. Now I will never recommend your services to anyone. I am trying to call on your Hyderabad office but it is busy since yesterday. Such a horrible service. No Regards Govind Kumar 9899747015...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - PAN CARD NOT RECEIVED THROUGH FFCL COURIER

User
 ilakiya on May 22, 2015
I am Ilakiya from chidambaram. I have applied PAN card on 16th April, 2015 (Acknowledgement Number: 025109700111016). I have tried to track my application status. But it shows like PAN in transaction. I have not received PAN card within 7-10 days through FFCL courier service. I need it urgently. My AWB no B07300127789. I need to register this complaint. Please do needful favour as soon as possible....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Damaged Parcel and parcel delivery was pretty late

User
 mohansasan on May 22, 2015
Dear Sir, I was supposed to get a parcel from First Flight Courier Service at least a 7 days back but just got the parcel today (22/05/15). According to the sender, he filled the parcel with 4 half kg Cashew nuts but when I opened the parcel it was just 1 half kg packet and an opened packet. Cashews from the opened packet were spilled and the parcel was also in half opened condition. The guy who delivered the parcel was not ethical at all and his language was rude. I wrote 5 mails to "ffcl@firstflight.net, hydcsd@firstflight.net" but there was no response at all. Attaching the pics of...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Miss Behavior With Client first flight pitampura staff mr.Deepak

User
 Lucky Lagwal on May 22, 2015
Dear Sir, docket no.k90800092372 difference between pitampura and our office 15.min.by road. We have send parcel from Medicef Pharma Jharmajri Baddi to Our Delhi head office.at the time will request to pick up courier boy kindly delivered our courier by tomorrow. We had track my parcel online status update delivered parcel to Pitampura Delhi your office approx 2.30pm today.We had find pitampura your office contact no.& follow up your office but response for your end misbehave with us. Mr Deepak saying with me this is not our responsvility to track your courier .reason behind i am Area...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - COURIER NOT SENT AND NOTHING DONE INSPITE OF CONSTANT FOLLOW -UP

User
 tsaadan on May 21, 2015
I had booked a document delivery from First Flight Couriers on 15/5/2015. This delivery was from Bhayander East to Andheri West. THis means this delivery was within |Mumbai. (My consignment no. is B991B3520496) As 15/5/2015 was Friday, we expected the delivery to be delayed till Monday in case saturday & sunday is not possible. But the courier was not delivered on Monday also. When we contacted their central customer service, we were given the no. of Mr. Bhasker who was in-charge of D.N.Nagar Br. On speaaking to him, we were informed he had shortage of staff hence he cant deliver it. He did not...
Complaint comments Read comments Complaint category Tax Services

First Flight Courier - Bank consignment not received but updated as Delivered in Firstflight courier portal

User
 desabhatla on May 21, 2015
One of my consignments from HDFC bank was not delivered although your website says that consignment is delivered successfully. Consignment # C35600150236 It was mentioned that the consignment delivered to a person called Saravana. First of all, 1. I didn't receive any call from the courier person. 2. I spoke customer care and they claim that the courier might have went to bank directly. But as per the bank, the consignment has been sent to my residential address only. 3. How do i get my consignment back now? I would like to lodge a complaint on Firstflight in this regard since...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Complain of Poor Service & misbehave of customer executive

User
 enterdebnath on May 20, 2015
Dear Sir, We are a regular customer of your courier & we have booked a consignment vide your POD No.B991A0062949 on Dt.15/05/2015 at Marol Hub Mumbai, despatched for Kolkata on Dt.16/05/2015 & it was received by kolkata hub on 18/05/2015 as per track record shown on your site, but not delivered till date. Unfortunately we called at your kolkata hub regarding delay in delivery during interaction with Miss Madumita Das mobile No.09330139164 said you may complian to any body if you call again your parcel will be more delay in delivery the conversation was recorded by our exexcutive. This type...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Non Receipt Of Courier POD No M03800085820.

User
 ashishicai on May 20, 2015
Non Receipt Of Courier POD No M03800085820. This Packet Was Sent By My Employer Bajaj Financial Limited Viman Nagar Pune On 15th APril 2015 But It Has Not Been Received At My Address Till Date. It Has Been More Than 1 Month Since Despatch But Not Received Till Fate. I Have Also Contacted At Numbers 9358874741, 9358874738, 9358874755 At GMS Road Dehradun Office But All The Numbers Are Switched Off Or Not Picking Call All Day. What Type Of Service U Are Providing To The Customers?? Please Check The Exact Status Of The POD M03800085820 And Resend The Pacet And Send Me Contact No And Address Of...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - loss of mobile

User
 MANAN GAMBHIR on May 18, 2015
K991B0134481 this is my tracking code as i courier one cell phone to my relatives that cost RS 13000 I sent the phone from yr courier And your adviser told 700rs will b charged and yr phone insured and your phone will delivered day after 2morrow but my relatives only got data wire charger headphone there was no cell phone so i need yr help MANAN GAMBHIR 9468000011...
Complaint comments Read comments Complaint category Mobile Handsets

First Flight Couriers - parcel sent on wrong address

User
 BsGurjar on May 18, 2015
Sir my friend sent me parcel from rudrapur on 8 may 2015 its consignment no is W94100163170 sir it has been sent from rudrapur to Gwalior but by mistake it has been sent to Bangalore sir please help me getting my parcel as soon as possible . when I track it it was showing address insufficient and was in jaynagar Bangalore branch . sir please help me I will be thankful the you . (Add:- Santosh singh, mahaveer chikitsalaya near VICCY factory tiraha, jhansi road, Gwalior, Madhya Pradesh pin code 474001)...
Complaint comments Read comments Complaint category Electronics & Appliances

First Flight Couriers - non delivery of an urgent package

User
 udayanmukherjee on May 17, 2015
I have send / couriered a domestic package to Jaipur from Kolkatta. It was marked " Urgent ". I have sent the package from Salt Lake, Kolkatta office of First Flight Courier to be delivered in Jaipur ( proper city i.e Vaishali Nagar, Jaipur ) on 11 May 2015 ( Monday ). Till now 17 May 2015 it is not delivered. I am not getting any favourable response from the company. ph 9782872101...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - unnecessary delay in delivery of consignment.

User
 sagarkavit on May 16, 2015
Date: 16/05/2015 01.29 PM Issue: Order Delivery / My order is delayed Message: Please, dont send any ordered item through First Flight courier service because they used to do unnecessary delay in delivering the product even if in the tracking detail it is shown that the order is out for delivery. when i went to the office/branch of firstflight at lucknow then also their response is not prompt and friendly. after reaching to the destination point also they are doing 3 to 4 day delay in delivery which is very disappointing. if possible deregister firstflight from your currier service deal. Customer...
Complaint comments Read comments Complaint category Mobile Handsets

First Flight Couriers - Parcel not reached

User
 sakthivels on May 15, 2015
Sir, On 29, 4.15 Doc No F01000536992 parcel was booked at your Bangalore office. On 7.5.15 I have enquired your office and made oral complaint also. But till date the parcel not reached to our delivery address at New Delhi. Every day as per our follow up customer care executives giving the information parcel will deliver with in 24 hours. Kindly look the matter is most urgent...
Complaint comments Read comments Complaint category Food

First Flight Couriers - NON DELIVERY OF CONSIGNMENT AT JAMMU

User
 sanjay03sj on May 13, 2015
My consignment no M991M0389307 was dispatched from Pune and arrived at Jammu on 6th May 2015 (as per the tracker). The consignment as of date remains undelivered. I have not even received any calls from the courier service to have the package picked up. The service is so lousy and non responsive that the office number is never responded to. The consignment lies undelivered as on date. Please help resolve the issue....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Poor delivery time and poor service quality

User
 Harsharan7 on May 13, 2015
Dear Sir/Madam, Sorry to say that my experience with First Flight is worse. I had couriered a DD dated 07.05.2015 to Hyderabad which is not yet received by the party. When I'm trying to track it through the Consignment number, the status is not yet updated. What a kind of service is this?? No one at your office is taking an initiative to trace the document. None of your people is receiving the call.. Regards, Harsharan Kaur (8425840046)...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - didnt get the shipment - First Flight Doc No.M23100170261

User
 debashis_das on May 12, 2015
Hello, Greeting of the day! I didnt get shipment - First Flight Doc No.M23100170261, & didnt get proper reply from flight. 06-May-2015 Cochin Arrived At Cochin HUB 05-May-2015 TALEGAON Dispatch from Talegaon Admin 05-May-2015 TALEGAON Arrived At Talegaon Admin 05-May-2015 TALEGAON Dispatch from TAN Chakan 05-May-2015 TALEGAON Booking At TAN Chakan Need your support to close that issue. Best regards Debashis...
Complaint comments Read comments Complaint category Products & Services

First Flight Couriers - dint receive the pan card.. they telling.. yes it is here ... but we dont have post man.. apply for the new one.. this is all they said to me...

User
 thangaraja1992 on May 9, 2015
hello ... i have applied pan card on two months bebefore .. the delivery date is given in the official network that is april 21, .. but still i dint receive tat.. no one is answering my call.. but someone attnd the call from karaikkudi office .. he said apply for the new one... but ur card is here only.. but we dont have postman to send ur card... i dont know what is happening...
Complaint comments Read comments Complaint category Postal & Delivery Services

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