First Flight Couriers Customer Care

First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
+91 22 3957 6666
+91 79 3944 4444
+91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
+91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA

View More Information...
Satisfactory Rating
1%
Complaints
1044
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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First Flight Couriers Complaints & Reviews

First Flight Couriers Ltd - Courier accept and not reached at consignee due to no services station

User
 4vipulpatel on Aug 28, 2015
When i submit that courier at ahmedabad, sarangpur branch.they accept aND TRACE pin code number in thier WEB Sight at make bill 70 rupees BILL but couple of days when its not reached i track on net for delivery its shown no service at destination place. firstly i have question why accept my courier if no service at that place and no inform me also. normally, we will use this like services due to fast and safe and for most conform delivery but all is wrong as hear subject. now they says me to collect your courier at theri juctional station. what can i do. my courier no G991M0225639 DATE 22.08..2015 FROM...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Tempered package received and items missing First Flight

User
 abhinavanand on Aug 28, 2015
Hi my name is Sunil Kumar Gautam. My dear friend sent me a courier weighning 2kgs from delhi to patna via FIRST FLIGHT COURIER. But the package received here is not a condition to accept. The packet has been torn from sides and 500 pieces of visiting card is missing. I got all other things in the courier but the visiting card was missing. Contacting the office they told to contact the head office and hence the main office gurgaon. My consignment number is D991B5014137. I can specify that the visiting card was on the name of AMIT SINGH....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Irresponsible in sending courier

User
 Shalini4289 on Aug 26, 2015
I was sanded a rakhi courier from first flight on 18th august from Pune to Raipur Tracking no was M991B2410958, they told me that it will be delivered in 4 dats till saturday, i inquired about that on monday evening, so they told we will give you status by tomorrow afternoon, and now they told it came back due to insufficient address, i wanted to know if they are not getting the address then why they are not called on given number and inquired about the address. if they dont want to courier on right time then why is the need for courier services i wanted to delivered that courier maximum by friday....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - Rakhi missing in the parcel

User
 Sandeepagg on Aug 25, 2015
I have booked the parcel containing 15 rakhis vide docket no. O91100171400 first flight courier and when it was received the 8 rakhis were stolen and the envelop was pasted by cello tape.

This is really very shameful act.
Strict action sholud be taken to the person involved in the activity.

Worst worst worst service. . .

Parcel was booked from hissar, and to be delivered at ghaziabad....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - Misbehave with customer

User
 Manish081 on Aug 22, 2015
Hello Team, This Is Regarding C991B1464738 delivery, Vendor from your Team called me on 22-August, Sat, which was holiday in office, then also I reached their within 10 mins, and when I called him he told me he will give now on Monday and disconnected the phone after discussion. In 2nd call I requested him to give me parcel outside the company becz of holiday, he come outside and misbehave with me, he touched my shirt when I told him I will not sign on parcel paper, after that he called someone from his phone, as when I told due to this misbehave I will complain against you, he also misbehave...
Complaint comments Read comments Complaint category Department Stores

First Flight Courier - Consignment not delivered even after 2 weeks

User
 Hari Krishna Sunkari on Aug 22, 2015
I have received a courier with ref C991Q3530438, They first called me on 04-Aug-2015 from the gate of my flat and unfortunately no one was present in the flat and I have asked for a rescheduled delivery. Since then no one has called me for delivery, The just keep updating Pending - Wrong Address Dropped a couple of mails, no response. I have called them atleast 10 times and I was lucky they picked it up once, the response was they requested for my address and mobile number and since then no update.. I called them again no one picks up....
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - Miss behaviour

User
 Souvanik Saha on Aug 21, 2015
His is to draw your attention to the unsatisfactory courier service by your company. your staff member assured to deliver the packet within three days, but failed to fulfill his promise. Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that I am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past three years. But this time it was a big letdown....
Complaint comments Read comments Complaint category Products & Services

First Flight Courier - Important Medicines for senior citizens not reaching in time

User
 Col.Nasib Singh on Aug 21, 2015
I sent some life saving drugs for my aged parents residing in Kurukshetra on 17 Aug in the morning but have not reached till today this afternoon. Jaipur Gandhi path office people don't even pick up the phone in spite of my several phone calls at regular intervals. Customer care people are the worst. No response.This is really pathetic. This kind of service from so called reputed company is not expected in any case. Such type of courier company must be banned....
Complaint comments Read comments Complaint category Other

First Flight Courier - Worst Ever Service I have ever seen in my life

User
 kumar.susanta@gmail.com on Aug 21, 2015
I sent a courier on 13th of Aug and till yet it is not delivered. Consignment No:F01900159577 When I am trying to contact the contacts nos of first flight there is nobody to respond. I called the below nos: Corporate and Registered Office: G – 1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai - 400 063. INDIA Ph: 022-39576666 Bengaluru : 89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017 Ph: 080 - 33799999 / 39444444 Please update me the status for delivery and let me...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Shipment undelivered.. It seems it has been lost

User
 Carol lina on Aug 19, 2015
Hi, This Is Regarding One Of The Shipments For Not Being Delivered On Time. Few Products Purchased On First Cry Site Have Been Shipped Through Ff With Shipment IDs: F991Q2151629 D991Q2342496 Supposed To Be Delivered On Aug 12th And 14th But Not Delivered Yet. Already Late By 7 Days. I know where The Problem Is. First Flight Couriers Have Received The Shipment In Hubli 2 Days Prior To Delivery Date. I Got To Know This Today (Aug 17th). When I Called First Flight Bangalore Ofc. They Gave Me Hubli Phone Number. I Called Them And They Say They Have Not Delivered The Shipment Because The Courier...
Complaint comments Read comments [2] Complaint category Postal & Delivery Services

First Flight Couriers - Rakhi not delivered

User
 Rupendra Sengar on Aug 19, 2015
Worst service.my wife sent Rakhi on 10th of August'15 and since last 4 days she is struggling to find out why the courier is still not there. We have written email as well.no response.I would never ever suggest anyone to trust first flight for any important or even not so important documents....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Late delivery

User
 yashbansal on Aug 18, 2015
I haven't received my courier(ref no-P91900022349).According to the company policy i should receive it within 2 days(13.08.15)but its been 8 days now(18.08.15) and i haven't received it till now.The courier service customer care does not seem to care at all even after repeated complaints.i hope to receive my courier as soon as possible....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Non delivery

User
 Sajith Pillai on Aug 17, 2015
I m sajith d pillai and my mail id is sajit136235@gmail.com my order bearing consignment no. R01200179958 which was booked through amazon.in is not delivered to me. but tracking results shows that it is delivered. its an already paid order. so pls held me and kindly take action in finding my item...
Complaint comments Read comments Complaint category Online Shopping

First Flight Couriers - Parcel Not yet Delivered

User
 Sneha Aggarwal on Aug 13, 2015
Dear Sir I had sent a parcel with Docket No. D991M0405162 from Rohini branch of the first flight couriers on Saturday 08-08-2015. The consignment had to be delivered to Meerut on Monday. Today being Thursday 13-08-2015 still it has not been delivered effecting our business with huge amount of losses on daily basis. On contacting the customer care no one is picking up the calls. Kindly help us asap as its very urgent....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Not delivered courier till now Ref No : E91700076696

User
 Damodar Reddy Godala on Aug 11, 2015
We have couriered parcel on 07-08-2015 from Kharagpur, west Bengal to Hyderabad, telangana, it is supposed to deliver us on Monday morning...we stayed at home completely and called on mobile number : 9948858567 but no response ...later monday evening he answered and said i can't delivery if you need come and pickup from office in arrogant way replied ...upon asking he gave his manager number : 9849733419 to call about parcel delivery. after calling his Manager, he promised to delivery in first hour of Tuesday( next day) ...we have waited till afternoon at home but no delivery boy cam till now. we...
Complaint comments Read comments [1] Complaint category Mobile Handsets

First Flight Couriers - Delay in delivery

User
 canish2001 on Aug 7, 2015
My pan card dispatched from Mumbai to Bangalore on 29th of July 2015. Awb no. Is B991Q1454280. It reached Bangalore on 30 and dispatched for delivery branch sarjapur road on 30th July. Today is 7th and I not received my pan card as well as any communication from first flight....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Delay in Delivery

User
 runut9 on Aug 5, 2015
First flight is one of the worst courier service. For last 10days they are bloody updating as Out for delivery and no results. Called Customer care, tried reaching Ranchi FF they are useless. Check my tracking number, since 24 they are out for delivery, every time we call our boy is out with the package by evening we will deliver but nothing at the end. none of the useless people able to help. F01000614791...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers Ltd - Non delivery of urgent consignment

User
 M k mazumdar on Aug 4, 2015
I have booked a urgent consignment related to job of my daughter from Allahabad to Barabanki (UP) vide docket No. J991M3232025. This consignment has not been delivered by you til 04.08.2015, 2.30PM. I have contacted several times to your Allahabad, Lucknow and Barabanki offices and requested to deliver the consignment but you have delivered the same.You are giving reason of non-delivery that there is non service station at Barabanki. If there is no service station at Barabanki, why you have booked the consignment? By non delivery of consignment, you have given me physical and mental tension for...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Parcel not received

User
 jai956 on Aug 3, 2015
Dear Sir, I had orders an item from shopcluse.com as per merchet the item should be deleverd to me on 29th of July but till now I did not got my product and first flight courier services no do there services properly and they have doing frods with coustmers please help to get my parcel or my money back from them. My item order number is 63181005 I also have my consignment number that is O991Q1434116 I also have a prrof on mail....
Complaint comments Read comments Complaint category Online Shopping

First Flight Courier - Not delivered package

User
 sarathod on Aug 2, 2015
Firstflight courier server returned package without anyone coming to my place And not even called me. I called their customer care many times, but no response, even mailed but no response. It was very urgent courier Consignment No: F94300876231 One of the worst courier service...
Complaint comments Read comments Complaint category Movement & Delivery

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