First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 1%
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First Flight Couriers Customer Care

First Flight Couriers Ltd.

D 58/12, A-7, TVS Building, Sigra
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

+91 65 7394 4444
+91 17 2394 4444
+91 22 3957 6666
[Corp. & Regd. Office]

Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Piali Phukan Road, Rehabari, Guwahati
+91 36 1260 8547
+91 36 1251 6152

1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

XL/986, T.D. Rd., Cochin 682011
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

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Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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First Flight Couriers Complaints & Reviews

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First Flight Couriers — Courier not received and status shows delivered and signed

 ujjwal banerjee on Sep 30, 2016
Consignment number U06200066167 is not been delivered to me and when i track the consignment it says delivered and signed. The consignment contain valuable things.. so its a request to quickly address the issue.. at the earliest. Have called multiple customer care numbers and have called many offices in bangalore but could not get a reply from them....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Courier not delivered in Gurgaon

 jitendertheace on Sep 30, 2016
The government of india is using First Flight Couriers to deliver PAN cards in Gurgaon and status shows returned to origin HUB and I have been trying from 2 days to call their customer care in Gurgaon, nobody's picking up.I went to their address mentioned on google maps and their website, but found a different building in residential area.

Don't know what to do....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — Rude Behaviour of Courier Office and Undelivered Product

 vinu27 on Sep 29, 2016
My Name is Vinutha i m from Bangalore.
I have not received the my courier from First flight which is arrived on 22nd Sep. when i tried calling them all the numbers are not in use and few numbers will not be picking up the calls at all. one guy name Aslam he is running banashankari branch and he is irresponsible. he gave one number named Kannaiah who is the culprit he said he will check the reference number but after i texted reference number he was not picking my calls i called him 50 times.
the courier is from Indian Govt but i really dont understand why our govt will use these...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Chq

 manindersinghpal on Sep 28, 2016
We had dispatched the chq from sec-31 gurgaon axis bank branch to the custimer but the same is not delivered to customer as well as in the branch.
KIndly dispatch to our branch.8130405863b is my contact no....
Complaint comments  Read comments Complaint category Banks

First Flight Couriers — Parcel not received

 Cryztal Pie on Sep 28, 2016
Sir, my husband did a courier on 12th aug. 2016 from jabalpur to chandigarh, still is not recieved. We did the enquiry and did a complain but they respond very nonsense, they said emptyvcourier had sent to back to us.
Now, i am telling you all thes info behalf of my husband, coz he and his family afraid of complaining about the matter.
Hope you will take action.

Harsha Mangtani
Contact no.- 9406748388...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Delivery boy refuses to give the parcel.

 binita15 on Sep 28, 2016
Parcel by first flight courier arrived at my residence on 27th sept 2016. The parcel was of cod in nature but the payment had already been media (Including shipping and delivery charges) to the dispatcher (Channing & bete, usa). The delivery man mr d d prasad was not able to explain the discrepancy and refused hand over that parcel and submitted to me the number of local office for further clarification. The sonari branch referred me to the bistupur branch where the customer services receptionist assured me to look into the matter. Unfortunately the matter is still not resolved, and worse the comment...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

First Flight Couriers — Without any confirmation mark RTO

 HarjinderKR on Sep 27, 2016
Pls note we had to received a Pan card through NSDL. After arrived at Jalandhar, Nobody(First Flight) consider it urgent and Mark RTO without our permission and without any confirmation.we need this consignment very very urgent. As per yours organization, they arranged the delivery but no any delivery depute by them. This is not a first courier through this organization but that time we are totally furious and irate from yours service. Pls provide us this pan card asap. Pls note Consignment number: B903Q0461173
Pls expedite the process .

Pls note contact number:9041359692...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Pathetic service from first flight couriers

 avprasan on Sep 27, 2016
This is to draw your attention to the unsatisfactory courier service by your company. I had ordered a product in and the product delivery was facilitated from first flight couriers. I received a text message to my personal number with the courier consignment number as "D991X0251399" in the month of August. However now it is almost end of September i haven't received the parcel till date, no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that I am literally disenchanted by the service provided by your courier service. For your information...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — Very cheap service.. Bed relations

 neeraj@300 on Sep 27, 2016
It is humble request to all of u do not take service first flight.. Ek num.. Ki ghatiya service dete h.. Authorize store me person thik se baat nahi karta.. Jyada pochne pe dhamki dete... Shop open nahi karte. Mobile switch off karte h.. Mere pass dono k contact h jo galat tarike se baat kar rahe.9993511442, 9302779800.. Ye khud directly bolte h kya ukhad lenege humara upar wale......
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Medical products on Sep 27, 2016
I had couriered a courier (J991m4781580).
My courier reached destination hub at thane on 14th sept 2016. but till date 27.09.2016.

when i call at hub they told that they have so many courier to deliever that is why they will be able to deliver after 2 days.

13 days have been passed of arrival of courier at hub but unable to deliver till now.

such a bad service first flight courier has....
Complaint comments  Read comments Complaint category Pharmacy

First Flight Couriers — Non delivery of parcels and demanding amount for delivery of parcel

 Ca Bhavesh Kabra on Sep 26, 2016
Dear sir
your first flight dealar at nathdwara, rajasthan -313301 m/s mansi communication is not delieverd parcle on delievery address and when i go to his shop he demanded money for delivering items rather he is not handover parcle to me hence courier charges already oaid by sender.
So i requested to u to instructed to your courier partner for delivering items timely & not demanding money.
Bhavesh kabra
nathdwara, dist rajsamand
rajasthan pin 313301
mo.No. 9529485858, 7737822555
9782036389, 7597403940...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Complaint against first flight, dealer in ballabgarh faridabad

 vinaybhardwaj1803 on Sep 26, 2016
Dear concern,
This is regarding my pan no. pan ack no. 010249700510151, my pan card has been booked by nsdl on 16/09/2016 by awb b903q0453279 through first flight courier, but my pan card still not received to me. when i try to find out of this issue and made a call to first flight dealer and asked him to dispatch the pan card he said me, collect the pan card from my office we will not dispatch the pan card, when i asked the reason to deny he was unable to give any satisfactory answer....
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — Esic contribution not paid from april 2016

 informerff on Sep 25, 2016
First flight couriers ltd, situated regional office in cochin kerala is not at all remitting the Esi contribution and provident fund contribution from April 2016 on wards to the authorities in time. Which will effect the loss of insurance calims and benefits to the employees. As Esi contribution period is april to sept, the company not paid many months contribution to the authorities, and also the pf contribution is pending from april 2016 on wards. As per them they do not have money for remittance....
Complaint comments  Read comments Complaint category Employees

First Flight Couriers — Item not received

 Testing 505505 on Sep 27, 2016
The item was despatched from chennai (docket noc991t0017694) on 19/9. as per tracking, the item arrived in hyderabad on 21/9. delivery boy called on24/6 and informed that the item which was booked on cod basis has come and i have to pay rs450/-. i hold him to come. two times he called up and asked whether i am available. but till this time, i have not received the item.
After that i tried several times to contact him, but he never lifted the phone. i tried to contact the hyd office but as usual i could not get their no.
What a great service.
M. mohan rao
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Irresponsible managers

 Sajitha Velu on Sep 23, 2016
I used this firstflight couriers to send my treadmill which I sold it in eBay to assam on 22nd December 2015.I kept on tracking the details BT I couldn't. After few days I gave a written complaint regarding the missing package. And from that day Im keep on calling the area manager as well as other staffs but they can't event pick my call and answer. It is waste courier service. Plz don't use dis. proper tracking responsibility nothing..and the staffs utter waste ...I lost my money I lost my parcel .I lost my reputed seller name from eBay. ....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Pan card no received the delivery my address

 Rajnikantjha on Sep 23, 2016
Respected sir
Mera name rajnikant jha mujko abhi take Yeh pan card delivery nahi kiya h aap ko 2 pic send kar raha hu aap please dekh ga

thank you...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Not received the product yet

 Syed Mohsin on Sep 23, 2016
From past 1 month one of your delivery boy had not delivered my document posted through new delhi...i have checked online and on 6/09/2016 its showing dat arrived in RT nagar Branch and on 09/09/2016 its out of delivery and i called to your delivery boy, he is giving many silly reasons and promising me to deliver on next day and he is calling me to pick my parcel from your office...if we need to pick from your office means then why you keep delivery boys...
still i didnt got my package.and when i went to your RT nagar branch they gave me the same silly reasons and gave me the...
Complaint comments  Read comments Complaint category Employees

First Flight Couriers — Courier get delivered to some other person

 Sushmi22 on Sep 23, 2016
My courier got delivered to the wrong person.This kind of service is not something that i expected from this company.I want my product returned back to me.My consignment number is -C991B2025741.And I also want to know where it got delivered.I want to know the person who got it.Completely disappointed with their services.Please do the needful to deliver the product correctly....
Complaint comments  Read comments Complaint category Computers & Accessories

First Flight Couriers — Theft from consignment no M991B3878694

 PTambi on Sep 23, 2016
This consignment was booked by me in Nagpur on 13 July 2016 with a promise to deliver the shipment in two days to New Delhi.
The box had 9 sarees and the copy of purchase receipt was enclosed with the shipment.
The shipment had to be picked from your location by us on 18th July ( today evening). Upon opening the box, it was found by receiver that one saree is missing.
I have picture of all 9 sarees which were sent and also the pictures of 8 saress received in Delhi.
I expect two actions from first flight:
1) Return my shipping charges of INR 2287.00 on account...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Consignment returned to sender without delivering to consignee

 agarwal_hl on Sep 22, 2016
ICICI Bank Ltd booked a consignment for me from Indore vide consignment No. P991Q0346462 dated 15/09/2016 . The consignment reached the destination on 17/09/2016 by 10 AM. The consignment was out for delivery on 20/09/2016 by courier company. I do not understand why the courier company local office had kept the consignment for 3 days with them .I was at my home till 13.45 hours of 19/09/2016. The courier company had returned the consignment to sender on 22/09/2016 instead delivering it to me from 17th sept to 19 th sept, 2016. This is a sheer negligence on the part of courier company which caused...
Complaint comments  Read comments [1]Complaint category Credit Cards

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