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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - parcel still not delivered upto 10 days

User
 raguanpt on Sep 18, 2014
my name Ragupathy.r(9030766336). I am sent parcel(cloth) 650gms weight on 08/09/2014 Hyderabad to Coimbatore. upto ten days my parcel still not received to destination. I go to ask the parcel status they are not responding properly. each and everytime they collect my details only. consignor no:A991B0971373...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Very Poor response

User
 dava78 on Sep 18, 2014
I had booked a consignment on 12/09/2014 at Noida and until today couldn’t get the exact status of the consignment even after 6 days. There is no response through phone (even after trying for the past 2 days – no one is picking the phone (011-39444444). This sort of response loses the trust of the service provided by your esteemed organization. Having spoken to Chennai branch just now, they confirmed that still the consignment lies in Delhi zone. It is really embarrassed to know that such a long term service provider in the Indian market couldn’t have a responsible zonal representative...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Item not delivered,,no response to calls and emails

User
 hprakash on Sep 18, 2014
my cosignment no is F99101914826. it was to reach untill 13th sept. but has not reached yet. Tracker does not show its status. when called to the customer care i am told that i would be contacted within a day but i am not. It has happened twice. they neither reply to my mails. please suggest me what to do now....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - For not making any effort to deliver the consignment

User
 Prashant Kumar rai on Sep 16, 2014
I have checked the status a few days back on their your portal for my consignment B991Q1863331 and found the status as 'Party Shifted'. Please note that I am residing at same address. This is the absolute irresponsible behavior form their side. I did tried to communicate to them several time but no one is picking calls or responding to my mails below and now they have returned the consignment without making any effort to deliver it.I am very sorry but this is the most pathetic service I have ever witnessed by a courier company. It seems like these people do not have any willingness to provide service...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - for late delivery of the product.

User
 abhi for complain on Sep 16, 2014
Consignment Numbers Consignment Number Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Status Time/Reason Date J991M1603729 12-Sep-2014 Allahabad Lucknow Pending Due To Bad Weather 15-Sep-2014 Consignment Number :J991M1603729 Date Serving Location Status 12-Sep-2014 Allahabad Arrived At Origin HUB 12-Sep-2014 Allahabad Despatched From Origin HUB 15-Sep-2014 Lucknow Arrived At Dest HUB 15-Sep-2014 Lucknow Despatched To Branch For Delivery 15-Sep-2014 Lucknow Arrived At Dest Branch 15-Sep-2014 Lucknow Out For Delivery 15-Sep-2014 Lucknow Pending-DUE...
Complaint comments Read comments [1] Complaint category Computer Hardware

First Flight Couriers - Not delivered till now, but updated status as 'delivered on 10th sep 2014' in internet

User
 bhalajhie on Sep 13, 2014
Dear Sir / Madam, I am Balaji from Salem, Tamilnadu. My consignment no. is C991Q2090183. It should have been delivered 9th or 10th Sep'2014 to my Salem address. It was booked in Chennai to deliver my Salem address. Booked on 6th Sep'2014 at Chennai in the name of Balaji.S. Today : 13th Sep'2014. But I didn't receive till now. But you people have updated the status as 'Delivered on 10th Sep'2014' in your website in tracking field. Its very shocking to me. Without receiver's signature how is it possible? I don't know. So I called your local delivery office numbers. 9345336424, 9345336422. They...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Courier is not Delivered

User
 Sakthivel S on Sep 12, 2014
I have booked a courier on 08-Sep-14 in First Flight Couriers. But they transferred that docs to ST courier without any information. And after 4 days also not delivered it. When am checking with First Flight Couriers they not sure about the status. And also she informed like its because of lack of employees in that courier service. If this is a case they should not register the courier....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - S991M0027676

User
 Gurumohan on Sep 11, 2014
Hello first flight couriers, i have booked a cover in first flight coueriers on 05.09.2014 which contain travel bills from all south zone employees, value comes around Rs.250000/- Consignment copy showing there is no name with such consignment and asking to contact customer care, i am worried where this cover actually gone? kindly find that cover and give me back if u are not able to deliver, dont worry i will not ask you the courier amount of Rs.175/- which u are charged me. hope you will take this issue seriously and find my cover as sooon as possible or deliver the same in another 2 days....
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - S991M0027676

User
 Gurumohan on Sep 11, 2014
Hello first flight courier, I have booked a cover which contains travel bills of whole south zone team value of around Rs.250000/- on 05.09.2014 to Modipuram, Meerut-250110. but tracking is showing contact customer care, i want to know where my cover has been gone? i have booked from your puducherrry 100 feet road branch, POD No is "S991M0027676", hope you are good in service of customers, if so kindly find my cover and give back me if u are not able to service, i dont want even courier charges which u charged from me Rs.175/-. i am sure i can earn that 175 some where. hope my cover will find...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - worst customer care and worst courier service

User
 aksar on Sep 9, 2014
I have been calling to all the customer care no but they are completely unable to track my ATM card pin . Also when i am asking them to give a reminder call they are failed to do so. One should not use first flight courier. MY courier tracking no is B991Q1859541. Their customer care behavior is too worst....
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Consignment Not Delivered & Getting Tracked

User
 Kharaj Ram Chouhan on Sep 9, 2014
Consignment No. C41300036215 was couriered on 03-09-2014 from Chennai to be delivered at following Barmer address: To, M/s Kheraj Ram Chouhan Near Railway Overbridge, Ambedkar Colony, Mahaveer Nagar, Barmer Distt- Barmer Rajasthan- 344001 (India) Ph. - +91 8696928801 / +91 9649592121 E-mail: kharajramchouhan@gmail.com Now its destination is showing at Udaipur & after that date (03-09-2014) it is not being tressed & delivered further, Please provide solution at the earliest...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Recieved damaged product

User
 Yasmin sultana on Sep 8, 2014
I sent two canvas painting through first flight courier from Delhi to banglore on 2nd sep. 2014 and received on 4th sep. But both the paintings were badly damaged. My consignment no. Is W991B0775914 and W991B0775915. When I complaint to the manager, he said, " this was happened because of your bad luck". Now what to do? Please tell me....
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - home shop 18 product not deliver

User
 anshikasingh on Sep 8, 2014
My pud F99returns product booking date 25/08address is abhishek kumar sIngh Harpur nai basti ballia pin no 277001 but courier boy not intrect myself and my Any family member as well as call my number. So i ask how Can he return my courier Any resin...
Complaint comments Read comments Complaint category Online Shopping

First Flight Couriers - Regarding non delivery of my Snapdeal Order: 2718453862

User
 Rohiton on Sep 4, 2014
R/Sir
My Order Details are as follows:

Huawei E173 3G Data Card
Delivery: Standard Delivery
3691096327


My consignment no. is
O991L1507567
as i know this is dispatched by first flight courier.
I am a regular user of internet shopping. and my courier are most of the time delievered by First flight courier. Everytime while my parcel comes they informed me by phone. but this time they did not do the same. second thing when they come to the office the courier boy did not stop for 1 minute as this is my official address....
Complaint comments Read comments Complaint category Online Shopping

First Flight Couriers - Courier Not Delivered - B991L0099311

User
 starsathish on Sep 4, 2014
Hello, I have been ordered the electronic item called as hard drive(Seagate 1TB Desktop Internal Sata Drive (ST1000DM003)) on 8th Aug. It has been dispatched on 12th Aug. I have been received a call from first flight to come and collect the parcel. I went to Gobi and they said, we are trying to find your item and please come and collect tomorrow. I went there on very next day and they said, it has been missed. Please order another one and it is not going to be delivered. But the delivery status is showing as delivered on 25th Aug in first flight online website and attached the screen...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Over Promise Under delivery - Consignment No. M991B0889664

User
 Ashok Bairwa on Sep 4, 2014
It was told that my Consignment No - M991B0889664 from Pune on 3rd Sept (Morning) will reach to Faridabad (Pin 121006) by 4th Sept or definitely by 5th Sept Morning. But when I contacted customer care, they told me that it will reach by 6 Sept. Even when I am trying to track it on Internet, it is not showing anything.

Pathetic service. What kind of service is this????? Even Speed post is far better than your service.

Please speed up my consignment.

- Ashok (ashok.bairwa@gmail.com)...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - Regarding Courier not Recd - POD Number - F01800093323

User
 Nidhib on Sep 4, 2014
Dear Team I have not recd the courier with POD Number - F01800093323 And there is no status in POD Tracking .The courier has to be delivered in Meerut but destination updated is Muzaffarnagar Please help and arrange delivery . Waiting for an early response. My Address where courier needs to be delivered:- Nidhi Bhasin Tata Teleservices Ltd 501 Mangal Pandey Nagar, Pooja Building. Main University Road Meerut M# 9045099336/ 9897216601...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Wrong delivery of consignment

User
 bsrenu on Sep 3, 2014
Please be informed that, nsdl sent my pan card vide consignment number b991q1597060. But till date it is not reached me. When check on consignment tracking, it shows result as consignment has been delivered on 30th august itself to mr. Ram.

It clearly shows how bad your service is. Your delivery boy does not have a minimum knowledge of delivering such important documents. Now its been reached to wrong person & you are responsible for this. When the document has been addressed to one person, how he can delivered to wrong person.

Please arrange to collect the same...
Complaint comments Read comments Complaint category Tax Services

First Flight Courier - Consignment not delivered.

User
 anoop reshama on Sep 3, 2014
Sir/madam, I have booked a consignmnet from lucknow to Thiruvalla on 29th of Aug-2014.Conginment still not delivered and it is not showing in their system.I t was an urgent consignmnet and i lost approx Rs.35000 due to this incident .No body is responding from First Flight courier .I did a complaint through mail and over phone Docket Number:- J991M1687009 dtd 29.08.2014 Regards Anoop Kumar 9919001010...
Complaint comments Read comments Complaint category Mobile Handsets

First Flight Couriers - Material not received

User
 Ramesh Ratha on Sep 1, 2014
Till date we have not received the material at our end, but in tracking show the material has been delivered my consignment no is. C991B0692750, please inform us whose company receive the material & who receive the material please inform us the receiver name & contact no....
Complaint comments Read comments Complaint category Airlines

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