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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Didn't receive any book, but in tracking it is said that it is delivered

User
 AASHIQ MUHAMMED SADAR R on Apr 19, 2014
my name is aashiq muhammed sadar r .i have ordered for the scholarshipo book from buddy4study.com and made thepayment online.
but till date i have not received the book but when i enquired in the tracking section in the website of first flight it said that it was already delivered on 28 march 10.30. so kindly please help me get my book which is very essential for my future education...
Complaint comments Read comments Complaint category Education

First Flight Couriers - Consignment being sent back to sender multiple times without delivery attempt

User
 vinayskumar on Apr 15, 2014
Payback has tried sending me the payback card 3 times. It was sent back to sender first time saying No Such Consignee/Company. It was sent back second time saying party refused to accept the consignment It was again sent back third time saying Party No Such Consignee/Company. The address provided is correct, I have received my credit card, statements and other stuff on the same address from other couriers. My phone number was also provided along with the address, First flight doesn't bother to call or try to deliver, it conveniently returns the consignment to the sender. I had even called...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Return the Consignment without coming to the address

User
 Dr Mathew John on Apr 14, 2014
this is the second time my consignment is send back. Why, are only interested in Money?? Dr John Domestic Shipment Tracking Consignment Numbers Consignment Number Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Status Time/Reason Date B991Q7150048 18-Mar-2014 Mumbai Bangalore Return To Origin Party Not Available Consignment Number :B991Q7150048 Date Serving Location Status 18-Mar-2014 Mumbai Arrived At Origin HUB 18-Mar-2014 Mumbai Despatched From Origin HUB 22-Mar-2014 Bangalore Pending-PARTY NOT AVAILABLE 22-Mar-2014 Bangalore Return...
Complaint comments Read comments [1] Complaint category Insurance

First Flight Couriers - Not got the total delivered items

User
 mohit.carlos8899@gmail.com on Apr 10, 2014
I have made a courier from moradabad to kanpur which contained 4 pieces of branded t-shirts to my brother...When my brother received the courier, there were only 3 t-shirts in it...

The weight of the parcel during delivery == 844 gms

The weight of the parcel received by my brother == 642 gms...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - My important document delivered to some criminal/unknown elementsan in my absence

User
 painintheneck on Apr 9, 2014
I am out of town and my insurance policy document and receipt was sent through First Flight Courier service by the insurance company to my Mumbai residence bearing consignment No. B90400565431. The document status says it has been delivered to a person named "HOTEL" (mysterious) and the courier agency executives are giving vaguet answers. I had specifically instructed the courier service to return the document in case my house was locked and not deliver it to anyone else, since there are some criminal elements in the surrounding area who have been misuing documents. It is surprising that the courier...
Complaint comments Read comments Complaint category Insurance

First Flight Couriers Pvt. Ltd - Pan card not received

User
 pradeep shah on Apr 7, 2014
when we cheak our pancard stataswe see Our PAN card has been delivered on 13-Feb-2014 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B991Q5991523, at the address for communication* indicated by me in the application.but we are not find our pancard.
My mob.no. 09926743164...
Complaint comments Read comments Complaint category Education

First Flight Couriers - Delay Courier dispatch & no positive response

User
 ltmru on Apr 3, 2014
Dear Sir/Madam,
Last three days courier checked online. Courier already received at your office but officer not get any positive response & delay for courier dispatch.
G12100030885(COURIER RECEIPT NO)
Mr.D.P.Singh (officer)
Mob No-09358874926

Regards,
L&T
IOCL
MATHURA...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Asking me to get delivery

User
 Thiagu Subbarayan on Mar 31, 2014
Hello All,

I got my wife pan card from your courier service since I am in austria my wife & mom where alone in home. The courier got on 31st march 2014 in Paramathi velur which in namakkal dist tamilnadu but the people from courier ask us to come there.Is this is the rules?If you are not able to delivery the courier then why you are running this service. For what you are taking this tender from govt & private. we are paying money for all. I need the clear statement & replay for this. I wont get my pan card from there. If any thing will happen i will take this to higher...
Complaint comments Read comments Complaint category Other

First Flight Couriers - delivery issue

User
 Ramakrishnan Thevar on Mar 26, 2014
Dear Sir, I have 3 parcels coming from snapdeal and the parcels arrived your ambasamudram branch. your people are insisting to deliver my parcels, they are asking me to come and collect the parcel.This service is very bullshit. if u want customers please ask ur staff to go and deliver the products or else u will have loose ur existing customers and new customers....
Complaint comments Read comments [2] Complaint category Other

First Flight Couriers - Bad services Of First Flight Couriers and worst behavior of CCE

User
 preeti2106 on Mar 26, 2014
Hi this is Preeti Kumari, I live in Patna (Bihar) applied for my PAN card online. My PAN card has been dispatched on 14th of March 2014 and came to First Flight Couriers Con No# B991Q7028246 . Now its been 10 days i am trying to contact and get my PAN card from there but nobody is ready to help me, when i spoke to one of a center of First Flight Couriers in Patna (shop - No - 27, Ashiana Tower Exhibition Road, Patna BIHAR) on 0612-3207236 the guy answer the call he spoke in very vulgar and bad language. I am going to file a case against First Flight Couriers in consumer court as i have recorded...
Complaint comments Read comments Complaint category Tax Services

First Flight Couriers - pan card not received

User
 vickyroy on Mar 25, 2014
I have not received my pan card that was sent via airway bill no B991Q3958242. Tracking shows, it has been delivered to purnea i.e at the wrong address. please send it. my adress is 95-circular road, anand bazaar, danapur cantt, patna - 801503, bihar...
Complaint comments Read comments Complaint category Insurance

First Flight Courier Service - Product not delivered

User
 nidhiRaghav on Mar 23, 2014
I have ordered a product online from JABONG, it was dispatched by FIrst Flight Courier on 7th March from Guragon. Assignment no is o99100227778. I have not recieved the product, I have checked the status online but it's showing In Transit only. I have even called up the customer care, but they only misleaded me by telling to call this office or that office to check. The Gurgaon officials told me it should have been delivered, HOW IS IT POSSIBLE WHEN I HAVE NOT RECIEVED IT AND I CHECKED WITH THE BHILAI BRANCH ALSO AND THEY HAVE NOT RECIEVED IT EITHER. I am really disappointed the First Flight...
Complaint comments Read comments [1] Complaint category Cosmetics

First Flight Couriers - No suitable reply

User
 pintu kumar99 on Mar 20, 2014
We had despatched Courier form Gurgaon to

Kirendra kumar Dewangan
Gurukul Managment Market Ltd,
at Vibhaw laxmi vastralay panjabi market pp road
Buxar (Bihar) pin.802101.

on dat 13 March 2014. Urgent important document we have received inform from courier centre gurgaon that your courier delivery yours address on dt 15.03.14 but yet not delivery as on dt.20.03.14 (evening time). we had called & Email too much turn contact but i have a not sutaible statisfy reply though your customer care.

Thanking you
Regards
Pintu...
Complaint comments Read comments Complaint category Other

First Flight Couriers - No response for non delivery of consignment

User
 cuttingedge on Mar 19, 2014
This is to inform you hat we had sent two envelope on 14.3.14 bearing airway bill no. G 10700040554 and g10700040555 but till date it has not reached. We tried to call baroda office but no solution has come out pl takeimmediate action as it very important document...
Complaint comments Read comments [1] Complaint category Business & Finances

First Flight Couriers - Courier not yet delivered

User
 T sureshkumar on Mar 15, 2014
My parcel containing the original PAN CARD was dispatched through First Flight Courier on 1st March 2014 from Mumbai to Tirunelveli. But it is not yet delivered to me. We asked the First Flight Courier in Tirunelveli. They told that they have not received the parcel yet. The Parcel is very important to me. Please take action immediately. The Consignment Number is B991Q6562086. Regards T Suresh Kumar tsureshkumar83@ymail.com 9892832256...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - courier booked on p2 didn't reached on time

User
 khandelwal ayush on Mar 9, 2014
This is to inform you that I have booked a courier ( rcpt no. J991P0001949) on 7.3.2014 before 2.00pm on P 2 . It didn't reached the destination on time that was given on next day at 6 pm for which your officials charged rs. 307.00. On website the status is not updated till now. It was so important and I suffered a loss because the courier is not delivered. So now I need my courier and my money back. If they are not returned, I shall never depend on such type of courier service again. Thanks Ayush Mob no. 9935440720...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Is not reached courier at designation

User
 vikram singh on Mar 8, 2014
Consignment number booking date origin destination number delivery status

Xj0122573 4-mar-2014 ballia aligarh 8192007026 na


Is not reached courier on date- 08-03-2014 how many take a time please confirm do needfull....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - About your service

User
 Ispat on Mar 7, 2014
Hi we would like to inform that we sent a courier on 4.3.2014, consignment no: F01300026396 destination - Bangalore to Faridabad. Branch office - city market Bangalore, Branch Manager - Bhaskar. But we had one problem in that courier so we immediately mailed and asked the courier branch to stop the delivery and pls return the parcel but we are not satisfied with your service and we got Rs.30000.00 loss because of the delivery. please make a settlement whatever we lost. we attached the documents along with this complaint...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Consignments are being stolen by First flight Courier team

User
 MANOJ GOPI K on Mar 5, 2014
I have booked a consignment on 27th Feb 2014. When we check the status in the Web it showing as the item got despatched from chennai. Consignment Number :C90500122417 Date Serving Location Status 27-Feb-2014 Chennai Arrived At Origin HUB 27-Feb-2014 Chennai Despatched From Origin HUB But after that no updates. When i tried reaching the customer service they are least bothered about the package. From three days i am continously following with Customer support. Each time a stupid answers i get. All are asking for my number but no one calls back. The worst ever customer support i experienced...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Consignment not delivered till date

User
 SCPURNEA on Mar 3, 2014
The said consignment not delivered till date . I have contacted the destination where the consignment will be delivered . I found that the services of courier is one of worst in india . They told i have no time to search yr consignment . The general post
Better than you ....
Complaint comments Read comments Complaint category Business & Finances

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