First Flight Couriers Customer Care

First Flight Couriers Customer Care

First Flight Couriers Ltd.

D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
+91 52 2394 4444 [Lucknow]
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+91 33 3944 4444 [Kolkata]
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+91 48 4308 6666 [Kochi]
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+91 48 4394 4444 [Kochi]
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+91 65 7394 4444 [Jamshedpur]
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+91 16 1394 4444 [Ludhiana]
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+91 22 3954 6666 [Mumbai]
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+91 44 3379 9999 [Salem]
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+91 42 7304 8224 [Salem]
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+91 42 7394 4444 [Salem]
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+91 20 3944 4444 [Pune]
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+91 12 0394 4444 [Noida]
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+91 14 1394 4444 [Jaipur]
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+91 73 1394 4444 [Indore]
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+91 44 3379 9999 [Chennai]
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+91 44 4202 7788 [Chennai]
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+91 17 2394 4444 [Chandigarh]
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+91 11 3944 4444 [Delhi]
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+91 11 3093 6666 [Delhi]
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+91 12 4394 4444 [Gurgaon]
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+91 80 3944 4444 [Bengaluru]
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+91 36 1251 6152 [Guwahati]
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+91 36 1260 8547 [Guwahati]
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+91 40 3944 4444 [Hyderabad]
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+91 79 3944 4444 [Ahmedabad]
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+91 22 3957 6666 [Corp. & Regd. Office]
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+91 80 3379 9999 [Bengaluru]
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F.A.Q.

Contact Details

Corporate & Registered Office

G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
View More Information...
Satisfactory Rating
1%
Complaints
1285
Responses
0
Resolved
12
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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First Flight Couriers related photos (217)

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First Flight Couriers Customer Care related pictures (217)

First Flight Couriers Complaints & Reviews

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First Flight Couriers — Delivery delay for the consignment number c991m0071578

 parimal Sah on Feb 12, 2016
As the company "First Flight Couriers Ltd." says that the delivery on the next day 2PM, My consignment number C991M0071578 is delayed by 3 days....
Complaint comments  Read comments [1]Complaint category Business & Finances

First Flight Couriers — Pan card

 shaurya2011 on Feb 12, 2016
B991Z2221497 consi. no. kindly deliverd to my add - H.No. SA 17/78 11 E -A, krishna nagar colony, pahariya, varanasi - up 221007, ph. no. 9161839179...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Missing parcel

 Shoba Srikanth on Feb 11, 2016
A parcel was booked for me from jamshadpur through your courier service on 11/1/16 and the consignment no. Is U991Z0694727. Till today i didn't receive the parcel. Last week i enquired about this in your branch here at Madurai but your people said that it was redirected. Pls let me know abt the parcel and take suitable action to deliver it.
My contact no. is 9952411954.
Shoba srikanth
Madurai...
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — Courier not received

 raghu3 on Feb 11, 2016
Our Company Bharti axa gic.ltd Send one cover through your courier On 28-01-2016 on First Flight Courier POD No-A02100417239 Till Now The courier Has Not Received No body not answering me Actual Destination is Kurnool but the Cover Sended Bangloor And Then Warangal But Till now there no information for status immediately iwant the status Otherwise Iwill Proced legal....
Complaint comments  Read comments Complaint category Insurance

First Flight Couriers — Important documents couriered not reached the destination and irresponsible reply from the customer care.

 raghuinfun on Feb 9, 2016
I Raghu Veer Birada couriered very important documents through first flight office from kolkata (Action Area I, Mohishghote, Kolkata, West Bengal 700156) dated 03/02/16 to Amalapuram Andhra Pradesh. Prior to handing over the documents I have inquired the concerned first flights personnel for the possible date of delivery and they informed and confirmly told me that the documents to would reach by 05/02/16.

But till date the documents have not reached the destination.I have once again approached the First flight courier person to know the status but he informed that he is not responsible...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Consignment was wrongly packed and hence delivered to wrong address

 meenakshi89 on Feb 9, 2016
Hi,
I was supposed to receive a courier consignment number J991M4059730 from FIrst Flight from Varanasi to Pune .

I got a call from Bajaj Allianz Pune that it was being delivered to them in a wrong packet. Now my courier is with Admin of Bajaj and they cannot issue the courier till First flight gives them Proof of delivery and schedule a reverse pick up.
I am struggling as First Flight not helping me and the tracking status is still in transit .

Please help me to get a safe delivery and also I want to place a consumer case as they are harassing me to...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Missing parcel with my original passport via docket # p10500053880

 adishbisarya on Feb 7, 2016
First flight courier representative picked my Parcel with Original passport on 27th August 2016 via Docket # P10500053880 from our vendor DHL's office. My Parcel has clear decleration of "Passport Inside" on the face of Envelope.

My Travel agent (Thomas Cook) had booked my return ticket for Egypt for issuance of Visa. When after 1 week my Travel agency did not recieve my parcel, i called up First flight to check its status. They acknowledged that my parcel along with another 150+ parcels has got misplaced & they are actively searching for this. I has to cancel my Air tickets due to...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — Undelivered of parcel sent to guwahati on 1st feb, awb - e01300057387

 gupta prem on Feb 6, 2016
I have sent one consignment to Guwahati from Kolkata on 1st Feb'16 but till 6th evening the parcel hasn't delivered and there is no proper customer care of First Flight.

Guwahati person is saying they can't find where the parcel is whereas as per the website the parcel reached Guwahati.

Please ask to give claim amount of 10000 from First flight courier.

and several times i have asked them that its a very URGENT parcel.

AWB - E01300057387 dtd 1/2/16...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Too much delay in delivering the product

 yeswanth reddy on Feb 6, 2016
I have booked a courier on 1st of February from Bangalore to Hyderabad.
In the courier they told that the courier will be reaching Hyderabad in a day or two. Its 6 days but no update in the website. I have contacted the customer care morethan 10 times but no proper response. Every time they say that they don't have information on this.

If the service provider itself doesn't have any information then who will have the information?

Sending a courier is taking morethan 6 days from CITY to city is really ridiculous.
Very careless customer care executives....
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Denial to issue proof of delivery.

 J.P. Shah on Feb 6, 2016
We had sent two documents on 23rd. Jan. 2016, through First Flight Couriers one to Larsen & Toubro Ltd, New Delhi vide docket no.B991M0457671 and second one to Larsen & Toubro Ltd, Chennai.Now the concerned person in New Delhi has denied the receipt of the same. So, we requested First Flight Couriers to send us the copy of Proof of Delivery. But they are refusing to so, as that is not in there
practice.
So Please advice us what should be line of action to sort out the problem, as the document contains important papers which can not be reissued by the concerned authorities which please...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — My package not reached at all - helpless!!

 Ranjith Krishnan on Feb 6, 2016
My package (C991B1737851) has been booked by First Flight, Chennai by my cousin as on 2nd Feb 2016. Courier costs was lesser than Rs100/- which means smaller package and destination location is Bangalore. I am posting this review after 3 days ( by 6th Feb 2016 ) of the above booking but sill awaiting for my package. I had dropped email to all concerned First Flight people about this but no action has been taken. Many of those email are undelivered due to message box full (so no one is accessing those emails) and phone numbers are not valid. I am helpless how to get my package and when they will...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Courier not reached at all ...

 prasang12 on Feb 5, 2016
I have sent a courier on 1sr Feb, 2016 with some important bank documents from Chennai to Hyderabad. No. C991B1697479. It has still not delivered. Also, after multiple followups with customer care, they say they are not sure where it is exactly and will arrange for return.

This is too sensitive and the dont care of anything about the importance of the parcel and the waiting customer.

Pls do not use this service at all ......
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Important documents not delivered and not return since last 13 days

 Anuidea on Feb 4, 2016
I have sent some important documents and Bills through First Flight with no. D991B6005528
Addressed to Bangalore on 21st Jan
But due to worst services if first flight neither it reached the destination nor it came back
This is really annoying and frustrating
It was very confidential and important documents with some important Bills
I just want the package back with compensation or I will file a complaint in hard copies and also will ensure that no one in my circle and in india sends package through First flight...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Courier Ltd — Had sent a document by first flight on 30th january 2016 to hyderabad, however the documents have still not received there

 Sunny Boats Water sports on Feb 3, 2016
Documents was sent through First Flight Couriers ltd, R.H.O 427-428, Gultekdi industrial estate, nr. prabha printing press, Pune to Telangana state tourism development corp, Hyderabad.
Consignment no: M991M0562636 on 30th January 2016
However the document have still not received Hyderabad till 3rd February 2016 and is still awaiting it.
Customer service representatives are not giving proper solution also.

Please do the needful...
Complaint comments  Read comments Complaint category Travel & Vacations

First Flight Courier — No update and customer service number no response

 Blessy Robin on Feb 2, 2016
My Cheque book was couriered from Delhi on 29th Jan 2016 and the status of the tracking number shows it reached Jaipur on 30th Jan 2016 and the same is still not been delivered to me.

AWB: D991Q8088104...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Gift item

 alok singhania on Feb 1, 2016
I m alok from Begusarai bihar .maine 27/01/2016 ko gift parcel kiya tha kota Rajasthan me jo ki aaj damage deliver hua please help me &refund me.my tracking no: is U991M0894809....
Complaint comments  Read comments [2]Complaint category Family & Relationships

First Flight Couriers — Non-delivery of courier

 Aditya Kr. Garodia on Jan 28, 2016
Non delivery of courier, receipt enclosed, weight 5kgs, total worth ₹50000, were forced to put only 5000 on the receipt, no response from company despite regular complaints and follow -up. Pathetic service and we are facing continue harassment due to them. Kindly help. Over one month delay....
Complaint comments  Read comments [2]Complaint category Products & Services

First Flight Couriers — Booked a courier for non serviceable area and charged me for it

 drjitu1 on Jan 28, 2016
I had booked a courier (Cloths wt- 500gms), from Jalna, Maharashtra ( 431203) for Dhamtari, Chattisgarh ( 493773) on 8 Jan 2016. Docket No.: M991B2997067 and was Charged Rs. 220/-. The manager of Firstflight at Jalna center told that it can be sent and will be delivered in 3-4 days, He assured me by saying that he has previously delivered at same Pin and city.
But the courier didn't get delivered for next 15 days, n courier was returned to me on 23 Jan 2016, with no refund. When claimed for refund he did not give any. Then I made complaint to Firstflight Corporate office by email, they too...
Complaint comments  Read comments [2]Complaint category Other

First Flight Couriers — Consignment pending

 sandy111178 on Jan 28, 2016
A consignment was delivered from our office(PPG ASIAN PAINTS PVT. LTD. C/O Nilachal Tea Storage. Near International Hospital. G S Road. Guwahati-5.Assam) through First Flight currier on 9/01/2016 (doc. No. N90100161621) for Mankachar in the name of Goodwill hardware but it was not delivered till now. Please arrange to deliver the consignment as soon as possible. It is already around 20 days & the material was urgent. My mail ID sandiproy.appg@gmail.com & sandeep.roy@ppgasianpaints.com...
Complaint comments  Read comments [1]Complaint category Business & Finances

First Flight Courier Delivery — Pan card

 Srujankumar Ch on Jan 28, 2016
One month ago iam applied to Pan Card, my nearby first flight courier office revived at 23 December, they did not deliver to me in status it received by someone, first flight courier irresponsible at delivery, so many times I did calls to them and I complained. And they are irresponsible. I went to office and again iam complained. This is the work your doing. Don't do this job. B991Z0439557 this is consignment no. My name is srujankumar, srujan.srg008@gmail.com my email. 9177779193 my contact....
Complaint comments  Read comments Complaint category Other

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