First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 1%
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First Flight Couriers Customer Care

First Flight Couriers Ltd.

D 58/12, A-7, TVS Building, Sigra
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

+91 65 7394 4444
+91 17 2394 4444
+91 22 3957 6666
[Corp. & Regd. Office]

Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Piali Phukan Road, Rehabari, Guwahati
+91 36 1260 8547
+91 36 1251 6152

1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

XL/986, T.D. Rd., Cochin 682011
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers related photos (317)

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First Flight Couriers Customer Care related pictures (317)

First Flight Couriers Complaints & Reviews

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First Flight Couriers — Pan card return without inform.

 Kunal nair on Oct 26, 2016
This is kunal nair from surat. My pan card id not deliver and also from your side there is no communication with coustmer.whrn I visit your adjan branch(surat) they said we are not responsible to deliver pan cards.. We get many pan cards per day how can we deliver all. So if you are not able to serve why you taking this responsibility. B903Q1062741 my docket number.. If you not able to inform on call why you are running this serious business....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — Docket no.W14500255058 dt.18.10.2016

 Anand-Hosur on Oct 22, 2016
Courier booked on 18.10.2016 updated in system on 20.10.2016
even 22.10.2016 not yet showing any result and consignment is not delivered...
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — Regarding non delivery of courier and rudeless behaviour of branch manglapuri/ palam

 Akhtar Raja on Oct 22, 2016
The service of first flight branch manglapuri/ palam new delhi 110045 is pooorer than the poor. They dont want to listen your complaint even dont want to reply. Courier boy named sunil who came to deliver the courier refuse to give it to family members and also refuse to visit again. They dont want to give service which is required. I will also let this matter to some higher level...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — Booked document on 04/10/2016 but not delivered yet.

 Icon International on Oct 21, 2016
I booked an envelop contain Form 38 (Road Permit) to my customer for Raxaul (Bihar) having Ref No' J991M4706433 on 04/10/2016 but till now i.e. 21/10/2016 it was not delivered and from last four days I am running to first flight office and daily they are giving me reply that 'today it be delivered surely' but nothing happen.

My goods are loaded on the truck at Raxaul but due late I have to bear the truck rent without any use.

Will first flight will that amount for this delay.
I send the document through first flight by keeping in mind the document will be delivered...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Pan card did not deliver

 Chatur Kumar on Oct 20, 2016
Dear sir


I am chatur kumar from faridabad, my pan card had dispatched for delivery oct 14, 2016 but the courier boy did not call me and not to deliver me courier at my address.

When i checked the status on ffcl website then status i am shocked my pan card is returned to origin - mumbai, why? i want to know that when my deliver date is oct 20, 2016 then why are you sending back to origin. i am very disappointed with ffcl its really very poor service. you have to responsible to contact the customer and inform him before send back to origin. after...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

First Flight Couriers — First flight coimbatore - package not delivered for 12 days

 BaskarD on Oct 19, 2016
Look at the worst service by COIMBATORE first flight delivery system.

Nobody ever out of station in our home. Nobody contacted us. But reason is "FAR OFF AREA". WORST service.

Consignment No. A991B2753636

07-Oct-2016 Hyderabad Coimbatore Pending

Date Serving Location Status
15-Oct-2016 Coimbatore Pending - Schedule For Next Day Delivery
14-Oct-2016 Coimbatore Out for Delivery
14-Oct-2016 Coimbatore Pending - Far Off Area
13-Oct-2016 Coimbatore Out for Delivery
12-Oct-2016 Coimbatore Pending - Far Off...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

First Flight Couriers — Still parcel not delivered-ref no : f991b1841111

 Nagareddy on Oct 17, 2016
HI Team,
I have couriered on 3rd oct from Bangalore bommannahalli branch to Hyderabad, Telangana.
Ref No : F991B1841111
I am asking and calling no reply from your end.
It is the worst courier in india, if you are not maintaining properly, please close the service, why your people wasting my time.
Bommannahalli branch people also not responding
Who will provide my amount.

Complaint comments  Read comments Complaint category Other

First Flight Couriers — Unknown

 Arindam2016 on Oct 17, 2016
Please note that one consignment holding cn - c991q7925872 is pending for delivery in my residential address from 13/10/16. every day i am receiving a sms in my mobile no.9831056532 that the shipment could not deliver due to insufficient address & contact to 0332011015. but unfortunately the courrier person did not contact me over phone. even the phone number & address of courrier center is invalid when i searched physically. so please contact me in my mobile so that the shipment can be deliver urgently.

Arindam biswas
44/1 choudhury para road, barasat
Complaint comments  Read comments Complaint category Business & Finances

First Flight Couriers — Status update

 kundan7018 on Oct 18, 2016
Sir booked no. I90900173088 hai jo maine fazilka se book kiya tha dt. 07/10/2016 ko lekin parsal party ko deliver nahi hua aaj 9 days ho gaya hai main customer care call kar ke puchha but koi reply nahi de rahe hai please my matter very soon close
Complaint comments  Read comments Complaint category Online Shopping

First Flight Couriers — Courier Not Delivered for 10 days

 santy1206 on Oct 16, 2016
I had registered a courier from Hyderabad on 7th Oct and was told that it will be delivered in 3-4 . It has been 10 days and I don't know where it is . When I contact GS Reddy and Sachin one of them keeps giving numbers which are not working and the other tells I am on leave . They don't even have a good customer .

They charged 160 Rs to deliver a courier and this is the service I get .


15-Oct-2016 Cuttack Out for Delivery
14-Oct-2016 Cuttack Arrived at Cuttack Branch
14-Oct-2016 Cuttack Arrived at Cuttack
08-Oct-2016 Hyderabad Despatched...
Complaint comments  Read comments [1]Complaint category Other

First Flight Couriers — My Document courier(D03300475669) is neither arrive nor any update on portal

 Anish Sonu on Oct 16, 2016
Docket no-d03300475669
this courier dispatched on 12 october but i did not received it yet.
It is very urgent for me.

Also no any update on your portal so please help me.

Complaint comments  Read comments Complaint category Passport Services

First Flight Couriers — R/s my PAN card no. letter not reach to my home address.

 satish464 on Oct 13, 2016
R/s Myself manju bala my PAN No. Card Issued by income tax department dispatched on dated 26/09/2016 by first flight courier. Courier reached on dated 30/09/2016 to Sonipat Centre after then no response getting. Which tracking Id is B903Q0661912 and reference no. Is 2114097000184953111 and my address is H. No. 626/29, Vikash Nager Kakroi Road, Gali No. 01, Sonipat (Hry.)- 131001 Mobile No. 9728115025 .please solve my problem as soon as possible. Thanks. Regards Manju Bala...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Not delivered courier after 15 days

 vinay$123 on Oct 13, 2016
When I have checked the status of consignement.It is shown as out of delivery on 07-oct.But I did not receive the courier even on 13-Oct.I called Nizampet branch and they are not responding properly.Worst service....
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Couriers — The consignment NO- A991B2721979 tracking is not available and for Not delivering the consignment till date

 Venakteshwara Reddy on Oct 13, 2016
Whomsoever It May Concern,

The consignment NO- A991B2721979 was booked by my wife Dr. Ashwini on 30th Sep for EMCON 2016 at first flight courier near clock tower secundrabad, Telangana office (Tel No. 9247155433, 9248055433), to be sent to Institute of Emergency Medicine, Meenakshi Mission Hospital & Research Centre, Lake Area, Madurai- 625107 conference and till date the tracking is showing as arrived at destination as below without any date of Delivery and receiver signature and when personally enquired they tell me it is stuck at Salem office.. also we checked with...
Complaint comments  Read comments Complaint category Other

First Flight Couriers — Courier not delivered till date

 Mahendra@sharma on Oct 12, 2016
I have courier my bills on 4th oct. But still my courier not deliver. Should i claim from first flight.@47000.
Con. No. R92500214192
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Pen card

 898 on Oct 12, 2016
My pen card
Name Mamta Devi
Bill no. B903Q0167988,...
Complaint comments  Read comments Complaint category Neighbours

First Flight Couriers — Where is my courier. tracking number is b903Q0675092

 karun aggarwal on Oct 12, 2016
Where is my courier
tracking number is b903Q0675092

Why you accept the courier if you can't deliver the courier
please deliver my courier immideately
my contact no. 9671352658, 9992183995...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers Ltd — Not delivering the consignment

 Badmash on Oct 11, 2016
The insurance renewal papers of my two wheeler. Insurance renewed on 30 aug 2016 by icici lombard. The insurance agency sent consignment by first flight courier ltd. Detail as under:
Consignment no-b90305256337, ref no-6086848, dt of delivery-01-sep-2016 mumbai - rewari status - returned to origin.
The courier agency fail to deliver the consignment.
Request the consignment be delivered at the earliest and not to accept the consignment, if not possible to deliver by your agency....
Complaint comments  Read comments Complaint category Insurance

First Flight Couriers — Worst service first flight courier address: b-26, sec-64, noida, noida - 201301

 Sunil Kumar on Oct 10, 2016
Please note that your courier boy (number: 7827267678) which told me that my courier is available at first flight courier address: b-26, sec-64, noida, noida - 201301 and you have to pick your courier from this address. kindly note that if your service is not available at my address then why your company is taking the couriers. kindly trained your courier boys because they are using slang language with your customers. even your courier boy was talking in a disrespectful manner.

Worst service, bad manner and slang language courier boys, staff is using bad language on phone....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Consignment received in completely damaged condition

 dines24 on Oct 10, 2016
I had booked my article from vadodara to jaipur consignment no : g991b0689773 from first flight courier

But consignment was delivered in completely damaged conditions. I have informed to customer support ahmedabad facility. With photo of damaged consignment, even after sending many mails and calling many times they are not replying at all

First flight courier people at vadodara location and also at ahmedabad locationa are behaving in very irresponsible way.

Its a huge loss to me.

Dinesh dubey
Complaint comments  Read comments Complaint category Other

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