First Flight Couriers Customer Care

First Flight Couriers Customer Care

First Flight Couriers Ltd.

D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

Phone:
14
11
+91 17 2394 4444 [Chandigarh]
5
4
2
4
3
6
0
3
0
3
1
4
+91 65 7394 4444 [Jamshedpur]
0
4
1
5
0
5
+91 40 3944 4444 [Hyderabad]
2
9
+91 80 3944 4444 [Bengaluru]
1
8
+91 79 3944 4444 [Ahmedabad]
6
16
+91 80 3379 9999 [Bengaluru]
26
37
+91 22 3957 6666 [Corp. & Regd. Office]
9
21
F.A.Q.

Contact Details

Corporate & Registered Office

G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel: +91 80 3379 9999, +91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel: +91 44 4202 7788, +91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel: +91 11 3093 6666, +91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel: +91 36 1260 8547, +91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel: +91 48 4394 4444, +91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel: +91 42 7394 4444, +91 44 3379 9999, +91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel: +254 20 651 002, +254 20 651 004, +254 20 650 177, +254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel: +968 2481 0462, +968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...
Satisfactory Rating
1%
Complaints
1401
Responses
0
Resolved
14
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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First Flight Couriers Complaints & Reviews

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First Flight Couriers — B991b5717984 //delayed

 Satish11111 on Apr 29, 2016
B991b5717984, shpt is booked on 25th april and going on del every 29th april, why it being delayed. Company charged and say that all shpts are going vaya flight, but same shpt is to delayed, i think the same shpt had been sent via bus, i need a refund for same. I thin it is not first flight, it is last flight. You may call for any reference on mob 8796657657...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Document sent to hyderabad - t991b023949 consignment no

 sen6521 on Apr 29, 2016
We sent a document urgently to hyderabad through first flight courier on 20th of april 2016. Till today it is not been delivered to the consignee.

9 days to reach to hyderabad. I called customer care for more than 50 times but they haven't registered any complaint so far. The last answer i received is that there is some political issue in hyderabad that's why it got delayed. I dont know what kind of political issues in hyderabad now.

Totally an irresponsible system and its better they shut down the business and do some other business.

So far i haven't...
Complaint comments  Read comments Complaint category Products & Services

First Flight Couriers — Not delivered

 ManishKori on Apr 28, 2016
I ordered on 21st April from rajcomics.com . till this date it has not been delivered, that too within NCR ( Gurgaon ). Despite complaints to rajcomics and first flight, there is no response. They simply don't care about delivery. Nobody showed up at my house and they are showing house locked on website. The funny thing is that no one has tried contacting me on the given number. They are total fraud....
Complaint comments  Read comments Complaint category Magazines & Newspapers

First Flight Couriers — Unhappy with the service of first flight courier agency. pod (b991b5715106)

 H.Y on Apr 28, 2016
Dear team,

This is to highlight you that i have done courier from your first flight courier from mumbai nerul hub on 24th of this month i had paid 137 rs. They promised me that it will delivered this in 2 to 3 days but today is the 5th day still courier not deliver.

After that i spoken to the branch of chauri chaura on this (9116842198) they said the courier is not derived from gkp branch than i spoken to the gkp branch on this number (05512337038) they said please speak to tara mandal branch on this number (9125568917).

Here i spoken to mr ravi shankar...
Complaint comments  Read comments [1]Complaint category Other

First Flight Couriers — U94300101209 delay in delivery / not responding from higher authority also

 Mulesh on Apr 28, 2016
Greetings,
From first flight courier service, having tracking no. U94300101209 is still not delivered.
This is personal courier started from gaya, bihar on 19-apr-2016, it reaches to hyderabad on 21-apr-2016, but still not delivered (As on complaint date 28-apr-2016).
I already email to all authority as well as talk to them, but they won't respond to me properly.
So, i'd like to raise the complaint against first flight courier service.
(If required, i'll submit all the call's recording and email copy)
Thank you
— regards
Rishu raj
+91...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

First Flight Couriers Ltd. — Consignment is undelivered, company doesn't take responsibility nor provides accurate details of where the parcel is located.

 PankajAg on Apr 28, 2016
I do not have any idea where my parcel is. There is no whereabouts of the parcel after it reached Kolkata. The company officials are misbehaving upon me inquiring about it. The delay is too huge. It was supposed to reach the destination by 23rd April 2016 but I have no idea where it currently is. It was an urgent delivery. Earlier on one occasion too they had misplaced someone else parcel for over a month.

Consignment Number: F991B1262023...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

First Flight Couriers Limited — Delay in delivery of package

 aa6816 on Apr 27, 2016
I registered a package on 21st april 2016, the company dealer said that the courier shall get delivered in next 48 hours. I booked a courier from banda, up (Pin 210001) for ville parle, mumbai, maharastra. Today on 27th april, 2016, the order has still not been delivered. Apart from that, i have tried to call on the numbers specified on company's website but none of them has responded. The package was carrying demand drafts of rs. 3.7 lacs & 1.7 lacs respectively....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Regarding consinment M991B3513547

 Pritam Desarda on Apr 29, 2016
Regarding above consinment i am returned mobile phone through ur courier to merchant return .
till yet consinment not delivered at the day .
Consinment contains return mobile which is applicable dilivered on or before 2 may and i am booked return on date 22 april 2016 if it is not deliverd before 2 may then what can i do ?
please do needful urgent
Yours
Pritam Desarda
Cell no 09405066555...
Complaint comments  Read comments Complaint category Mobile Handsets

First Flight Couriers — I did not get the product back to the origin from which the product is sent

 Kalai7890 on Apr 26, 2016
My Consignment number : S91000013596

I have sent one product through first flight couriers to Flipkart. It is refused at the security gate of Flipkart . I don't know the reason for that, will deal with Flipkart and it can be ignored.
But the problem now is, i have provuded my product on 15-04-2016 to first flight, As the product is rejected in Flipkart, they have to reship me back the product(i.e origin or sender of the product). They didn't do anything. They just kept my product and till now I haven't received my product back.I have to give the product to Flipkart as soon...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Delivered to wrong address

 Mad Mo on Apr 26, 2016
The parcel was delivered after a week and that too delivered to a completely wrong address. It was not even nearer to the actual address. It was supposed to be delivered to Tamil Nadu but it went to Hyderabad. This is the worst experience ever with a courier company. It's again another week after complaining and they are still processing to send the parcel. Even now I'm not sure if they will deliver it....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

First Flight Couriers — First flight courier consignment not delivered (consignment number/ref. no: b90301826665)

 santoshdesai on Apr 26, 2016
Dear Sir,

This has reference to the above, First Flight Courier — Consignment not delivered (Consignment Number/Ref. No: B90301826665). Please find attached Consignment Tracking report from your site.

Secondly, I am residing on the same address since last 10 years and this is first time your courier agency reported that wrong address. When I am residing since last 10 years then how First Flight Courier updated wrong and return my consignment?


I have copied this email to First Flight Courier Manager and all Branches to know how First Flight...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Tracking#m96100004314

 wrrorf_sk@hotmail.com on Apr 25, 2016
I purchased an item from saistore.in in the middle of March. They dispatched it on 4th April and it reached First Flight Kanakpura Road Bangalore office (which is 1/2 km from my home) on 6th April. Today is 25th April 2016. Till date I have not received the item. I have been calling multiple times a day every day. First of all its really hard to connect to any representative but when it connects, I get same repeated message. They have escalated to head office it will be positively delivered by '7 pm today'. That 'today' has not happened yet. I have written email as well but no response. There is...
Complaint comments  Read comments Complaint category Movement & Delivery

First Flight Courier — Delay in delivery by courier service

 daseswar on Apr 25, 2016
I booked a courier through First flight from Allahabad vide Receipt No J991M4610811 on 20th April to Trivandrum, Kerala. On tracking, it is showing arrived at destination on 24th, but the receiver called up yto inform not yet delivered. With great difficulty got a contact number at Trivandrum. On contacting Mobile 9388592056 at Trivandrum, I am told that it has reached only at Chennai .
This seems to be quite improper. An article could not be delivered even after 5 day is highly objectionable. There is also no contact person to redress my difficulties at the central level....
Complaint comments  Read comments Complaint category Products & Services

First Flight Couriers — Courier not delivered still now

 RaviTeja58 on Apr 25, 2016
I have sent a courier through this courier service on 16th april 2015. At the time of booking i clearly mentioned that the courier should be delivered on 19th april 2015 because my sister birthday. But still there is no update from the courier service. I have visited the booking office and they simply said to contact the customer service. Daily i am contacting the customer service but they are saying tomorrow, tomorrow... Not even responding properly. Still now the courier is not delivered and also there is no update in the website(Tracking). Please help me in that i prepared that hand made greeting...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Courier — Courier not delivered but in website they are displaing it is delivered, and customer care team is not responding

 sumana.nanjundaswamy@gmail.com on Apr 23, 2016
Pls help me get my courier as it is a pan card firstflight courier docket number is B991Z3626548. immediately. Please help me to get my pancard...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Pan card not delivered dox tracking no. b90301323945

 santosh kumaar on Apr 23, 2016
Respected madam/sir,

This is to inform you that we have applied for the one pan cards 2 months before, pan card the details of which are as under -

Ack. No. 881010140347190
Pan no. :dakpp3227b
Pancard dispatched by nsdl 23.02.2016 from mumbai by first flight courrier dox tracking number is b90301323945 its showing by online tracking arrived at raipur hub on dated 25.02.2016 but till date i did not received pan card on my address, i call raipur first flight courier bu not answering my call,


Please do the needful, for which we will...
Complaint comments  Read comments Complaint category Tax Services

First Flight Couriers — Courier not reached in 5 days

 Prabha Vikram on Apr 22, 2016
We sent the courier on 18th april 2016 from lonavala. They were documents which were ṭi be urgently delivered, hence opted for firstflight for their reputation in the market. Our consignment number is m991b3506607 to be delivered to lalbaug, mumbai. The tracking details show the consignment has reached lower parel office on 19th april 2016. It has been out for delivery five times since then but always says pending - late arrival of c/ment, schedule for next day delivery. What does this exactly mean? And i don't see any reason for delay if the shkomenṭ has ṭo be delivered in same area. I need...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Misplaced the document

 Lalit s. Dubey on Apr 22, 2016
I have send a very important document on 16-04-2016 via first flight courier and consignment no (K 991b0310800) from ambala city to kolkata. When i asked about our documents delivery status in his office but no one replied properly so i have mantle harassment. If the documents misplaced i faced heavy loss around 35000/-...
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Did not delivered my consignment

 grosby on Apr 21, 2016
My tracking id is J991M4458160 they have not given my documents till now and from 18th April they are updating Party not available. They don't pick call in Pune location and head office which is Mumbai. They never called me once what should I do as I am unable to reach them and they are also not contacting me....
Complaint comments  Read comments Complaint category Postal & Delivery Services

First Flight Couriers — Consignment not revieved

 divsys on Apr 26, 2016
Hi,
i suppose to get my consignment B90302383190 from First Flights.But as per status it has been delivered.It contain my PAN card .
I don't know to whom they delivered the item .I tried to call their customer support multiple time but no body responded.I email them 3 times but they are not answering my email.
I am planning for officially logging a complain in consumer court....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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