Follow us
Log in        Register
     
 
First Flight Couriers Logo

First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
More...
 
Go to First Flight Couriers:    Facebook      

First Flight Couriers Complaints & Reviews

First Flight Couriers - Shipment not reached on promise date

User
 dutta arijit on Nov 1, 2014
Dear Sir/Madam, This is to inform you that I have two consignment numbers of First Flight Courier which are O99100431664 and O99100431569 suppose to receive on or before 30/10/2014. But today is 01/11/2014 and yet now I have not receive my consignment. I just want to know what is the reason behind this delay of delivery. Is it First Flight Courier customer service ?? What is the value of promise date. Please do the needful so that the consignment get delivers as soon as possible. Thanking You SANDHYA DUTTA Malda Westbengal...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - COURIER NOT DELIVERED AFTER 11 DAYS K92000050383

User
 tarunnit on Nov 1, 2014
Below mentioned consignment K92000050383 dated 22nd Oct'14 is not getting delivered in spite of urgency convey to your Jamshedpur, Chandigarh, Ambala hub unit. I am following up with your branches for deliver. Inspite of all this no one is able to convey the status and confirm about delivery. It is almost 11 days. PEOPLES are not responding to calls nor email. What kind of Courier service is this? If you cant deliver a courier in 11 days and can't even locate the courier, then why are you running a courier company and harassing people? This type of unprofessional approach is hampering our...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

First Flight Couriers - Regarding Courier No : W00200171960

User
 Manorma Dixit on Nov 1, 2014
Hi, This courier has been dispatched by ICICI bank to my address but I didnt receive it and on site it is showing that no such consignee there. I am trying to contact your customer service but nobody is responding there. Please tell me where is my courier. I will arrange the pick up myself....
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Courier Delay

User
 chapu1987 on Oct 31, 2014
Dear Sir, We are regularly booking and courieing our consignments through first flight from our Jaipur office to Mumbai office, But since last few days the courier service has gone drastically below par and there is no proper reply and communication given by their any of the staff in lower parel west and in NDS branch. I have booked one courier from my jaipur office to mumbai office on 29th october 2014 and the same has still not been delivered to my mumbai office which is in masjid bunder west, kindly look into the matter and reply us fast. Thanking & Regards: Sunny Mehta Navkar Trade...
Complaint comments Read comments Complaint category Other

First Flight Couriers - <Bad Delivery>Delivery Person is very rude

User
 Balamurugan_s01 on Oct 31, 2014
Hi FF, My Name is Balamurugan. Ph no. 9940253520. Chennai. I want to make a complaint on the delivery person . His name is Siva. His contact # 09841391727. My product :Huawei E173 3G data card Black Product code:- 4319554501 Courier ID #:-O991L157596 Delivery Address:- No. 21, Sri Lakshmi Avenue, Karasangal. Chennai-601301. He was not ready to give time even to sign the receipt. He did not even had pen with him. He urge my mother with high voice to search pen to sign and for the payment. when we question him to wait 2 minutes, he was very rude on us. He said to my mother...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - HDFC COURIER

User
 dinakarbabu on Oct 31, 2014
COURIER HAS BEEN SENT BY HDFC ON 18-OCT, WHEN CHECK WITH CUSTOMER CARE IT IS DELIVERED ON 28-OCT TO MY HOUSE ADDRESS, BUT PHYSICALLY NOT RCVD . K.DINAKAR BABU NO: 64, TCP LAYOUT, CHANDAPURA, BANGALORE -89 PH:9844938272 AWB : C991Q2438286...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Irresponsibility - Misplaced deliver

User
 Shiva j kumar on Oct 29, 2014
I am extremely disappointed with first flight service. My HDFC credit card ATM PIN was courier via First flight courier services. It was dispatched on 02-Oct-2014. I gave my residential address for dispatch. After waiting for a week on 10-Oct-2014. I checked the consignment details(C991Q2356628) on FirstFlight's Online tracking system. The status is Returned To Origin as address is insufficient. I did not receive any call from the courier guy. I have been living in the same address from past 1.5 years and have no problems in receiving the letters and couriers. Again, I called HDFC customer...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier Delivery issues ***Needed Response Asap****

User
 satishAPM on Oct 29, 2014
Hi, This is satish babu and my consignment number is :C991Q2460942 . i would like to bring your notice that above courier is not delivered to me and it s updated as delivered in the status and remaining values are incomplete.As a responsibility of courier services the primary rule is that need to call the customer and inform orelse have to take the id proof details of the reciever.it was shocking to see that all values are incomplete .need Action urgently on it .Please revert back immediately taking an action on first flight courier services chandigarh which is the pure negligence of the team. Thanks,...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - C90200051864 ..

User
 prasoonram on Oct 29, 2014
Dear My first flight docket no- C90200051864. still i didn't receive the courier and i paid more than the normal rate. you are making fool to customer. if the things will not improve.the company will be black listed.Ask your courier boy to send the courier as soon as possible. Thanks...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Not received document

User
 amitkumh on Oct 28, 2014
My father booked on 17 October 2014 from Kanpur To Trivandrum but we are not able to track my consignment and we tried so many phone number Mumbai, Coimbator, Delhi and Lucknow to track the status but no one picked the phone. Phone will be busy or ringing but no one pickup the phone. How is customer facility? I tried from SMS tracking and it shows in status as transist. I tried from website consignment and it shows only 17-Oct-2014 Kanpur Dispatched From Origin HUB but where is the courier. This is service we are getting from world wide courier service. If they are not able to provide the service...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

First Flight Couriers - dak nahi mil payi

User
 pankaj.151282 on Oct 28, 2014
Your PAN card has been delivered on 14-Oct-2014 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B991Q3047303, at the address for communication* indicated by you in the application. YAH DAK IS PATE PAR PAHUCHANA THI NAME&ADDRESS- PRADEEP PATIDAR S/O SUKHADEV PATIDAR VILL-BADWEL, TEH-MAHESHWAR, DIST-KHARGONE (MADHYA PRADESH) PIN CODE-451224...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Non delivery POD NO.W991M0364580

User
 Jyotidoon on Oct 27, 2014
Hi, We booked a courier with your company on 27th September but till date there is no update of the courier, even there is nothing updated on the site. Request, you to track and update else consumer court is the next option left. Regards, Jyoti Pandey 8755665694...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - NOT YET RECEIVE MY COURIER 10 DAYS OVER NO RESPONSE OF CUSTOMER CARE

User
 harsha v on Oct 27, 2014
Hi this is harsha, my friend had sent a courier from Chennai to rajistan to me. That time they said like it will reach with in 2 to 3 days but 10 days got over till now I didn't get. Wen I call customer service they said like " you will get today", 3 days before they said like this. When I tried for complients no response they r hesitating....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Parcel not delivered

User
 pratheebap on Oct 27, 2014
I have sent a courier from Vellore to Jodhpur, Rajastan on 17th October, 2014. They said it will be delivered within two working days. But 10days has been passed. but it is not yet delivered.i called to their customer centre and gave complaint. They are not responding and caring about this....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Parcel has not been delivered yet and No Customer care support

User
 jigirshah on Oct 27, 2014
Hi, My Tracking number is D90400732185. This item has not been delivered yet. It had been sent about 10-12 days ago. There is no tracking information available further. I can see my parcel has been shipped from Delhi to pune on 19th, but, still I have not received. No one is picking up my call at customer care or any of the office of First Flight. It is seriously the worst service, I have ever been faced. I would need my parcel ASAP....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - parcel not received

User
 Roshan88 on Oct 27, 2014
This is with deep concern. I need to bring to first flight notice that the service offered by them is pathetic. The contact number to get in touch is always not getting through.I got a call on 22nd Oct regarding my parcel but it is not yet delivered to me while I checked in the website today i.e 27th Oct its showing reason as insufficient address but the reason is lack of effort taken by first flight delivery guy. The parcel was from one of the reputed bank and I am going to take this matter with the bank consignment no is F991Q0659284...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Not Received the Consignment Yet

User
 tushar.agarwal0806 on Oct 26, 2014
Consignment number : O991B0777393 Booking Date : 20-Oct-2014 Origin : Gurgaon Destination : Bhubaneshwar They promised to deliver the consignment before diwali. But the consignment is not received yet also they are not picking any calls. No consumer support. Please check the consignment number for all the proofs. Contact number: 7377692090...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Consignment not received till date Consignment No.R 91600145633

User
 hasrat0276 on Oct 25, 2014
Dear Sir, Its been a very disappointing customer service that i have received from first flight. I have booked Original certificate on 13 Oct 14 at Jaisalmer to MD Shahab uddin Bhagalpuri Mohalla Zero mile PO . Dist Arariya (Katihar) PIN 854311 . First Flight courier Jaisalmer committed to deliver on 17 or 18 Oct 14 So I choose this service and I not booked through speed post. Which requires at Araria on 25 Oct for the admission of my sister. I received a confirmation of dispatch of order on 14 Oct 14. I tried tracking the order online but its not providing enough information. After waiting for...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Unsatisfactory support and service

User
 Awan Ahmad on Oct 25, 2014
Dear Sir, Its been a very disappointing customer service that i have received from first flight. I have booked a phone via the mobile store on 21st Oct. I received a confirmation of dispatch of order on 22 Oct. I tried tracking the order online but its not providing enough information. After waiting for a while i called the New Delhi Office in the morning where they committed to deliver the order before lunch on 25 Oct. Unable to receive the consignment on the promised time I tried calling them 10 times most of the time they didn't pick up the call or have cut the line in the middle of the conversation....
Complaint comments Read comments Complaint category Mobile Handsets

First Flight Couriers - LACK OF INFORMATION

User
 barnalisingha on Oct 25, 2014
SIR, I HAVE SEND A GIFT TO GUWAHATI ON 19 OF OCT ON THE EVE OF DIPAWALI AND THE DEALER TOLD ME IT WILL REACH BY 21OCT BUT THE ITEM HAVE NOT YET REACHED. THE DEALER WAS NOT GIVING ME THE PROPER INFORMATION ABOUT THE ITEM WHEN IT WILL REACH, WHEN I ASKED HIM ON 22. ON 23OCT HE TOLD ME THEY SEND IT BY ROAD BUT THEY TOLD ME ARLIER IT WILL BE SENT BY AIR. AND SIR TODAY IS 25, BUT AS I AM CHECKING AGAIN AND AGAIN I COULDNT FIND ANY INFRMATION ABOUT IT. SIR PLEASE TAKE ACTION AGAINST THE DEALER SINCE ITS ILLEGAL . HOPE YOU WILL TAKE ACTION AGAINST IT....
Complaint comments Read comments Complaint category Airlines

Share this page with others

  
  

Recently Discussed
3 hours 3 minutes ago
First Flight Courier
THIS IS A COURIER COMPANY WHICH NEEDS TO BE PENALISED BY GOI FOR ITS THIRD RATED LEVEL OF SERVICE
6 hours 55 minutes ago
First Flight Courier
Delivery Status
2 days ago
First Flight Couriers
Not Received the Consignment Yet
3 days ago
First Flight Couriers
Courier Delivery issues ***Needed Response Asap****
3 days ago
First Flight Couriers
Not received document