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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - 2 lost couriers

User
 Priyanka3114 on Mar 1, 2015
My consignment number for 2 couriers are : A991B1541624 and A991B1541623 These were dispatched on 23 February and have not been delivered till date. Due to this pathetic courier service both my packages are currently traceless. These were really important documents which are on the verge of being lost. I just need them to be delivered as soon as possible and in good condition....
Complaint comments Read comments Complaint category Products & Services

First Flight Couriers - NON DELIVERY OF PRODUCT

User
 Awaninder Khurmi on Feb 28, 2015
I HAVE OREDERED SOMETHING ON JABONG AND THEY SENT IT VIA FIRSTFLIGHT ON 18 FEB AND IT IS STILL IN TRANSIT .WHERE IT SHOULD NOT HAVE TAKEN MORE THAN 4 DAYS IT IS STILL IN TRANSIT FOR 10 DAYS. NOW WHEN I CALLED JABONG THEY SAID TO CALL FIRSTFLIGHT I CALLED FIRSTFLIGHT AND THEY ARE SAYING THAT IT IS NOT SHOWING BAG MEANS ITEM HAVE NOT SHIPPED STILL. THEN THEY TRANSFERRED MY CALL TO SOME OTHER REPRESENTATIVE AND THEN PHONE CUTS OFF. FIRSTFLIGHT IS NOT GOOD AT ALL.....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Parcel not delivered Airway no D991Q2843540

User
 nafeesuddin on Feb 28, 2015
Dear Team, I had requested for Hdfc bank cheque book for my account and my Dad account and my shipment for this was sent by Hdfc Bank through your esteem organization at my address. I received my dad account cheque book but mine was not delivered and on checking the status I found that it was returned back stating address insufficient whereas I have received at least 25 and more shipment through your esteem organization at my address. Also to my surprise no one even tried to call or contact me when my number was there on details. The Airway no is D991Q2843540 for my parcel. Request to resolve...
Complaint comments Read comments Complaint category Products & Services

First Flight Couriers - Non delivery of items from First Flight Couriers

User
 Tombi Singh Oinam on Feb 27, 2015
Items sent through First Flight with AWB No.:D991Q1503735 & F991Q1364958 is lying with First Flight Couriers since 20/02/15 for many days and is never delivered. I have never experienced any courier having such worse service. pl help in delivering the items....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Wrong Delivery-at Saidapet,Chennai-600015

User
 udayakumarm on Feb 26, 2015
Dear sir, I am M.Udayakumar residing, Chennai -600 015, Saidapet, and doing consultancy services at residence, my courier S91300019008 dt 09/01/2015 book at Pondichery Marico company (Cheque Rs26, 000) was not at all delivery to me so far.During Verification i cam to understand that it was delivered on 10/01/2015 .It is clear that they did mistake. Next cover A91300048082 booked at Kadapa, Ap, IOCL was redirected on 03/01/2015 and reached to IOCL, Kapada on 21/01/2015, accidentally i was there on 22/01/2015 client submitted that your address is correct or not. Then 14/02/2015 one cover parcel...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - my certificates are not reaching to collage it will spoil my 1 year education

User
 minsu on Feb 26, 2015
respected sir, I had booked my courier(J991M2377966) on 17 feb 2015 from jagdishpur to kochi. it contains my registration form, my marksheet and my photos. ist not reaching to kochi. till the date it was in lucknow hub. i had called many times to lucknow customer care number. bt they r not giving any response. at last i hd talked to its officer they r saying that they don't know about courier's current position.sir pls help me. it will effect my studies. i expecting a lot from u....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Courier - poor service by courier office

User
 ammu17071986 on Feb 26, 2015
my first flight Consignment No. is D991Q2175459. I called them .They are saying that item is not dispatched from delhi first flight courier office. why its going too late ..its so poor service .i request you please use post office for dispatched item. i think my item get by me so late.i am so sad . i booked my item on 13 feb and estimate deliverd date is 23feb 2015.very poor service by courier office i have already credit money their account...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Courier missed by the agency

User
 mampilly on Feb 26, 2015
Dear Sir,

Ref: Bill No:3012506/1014/(1), Bill Date: 31-10-2014.Customer Code:3012506.

Sub: Rectification of Old Bill & Issuing a New Bill for the month of October 2014.


The Bill for the month of October 2014 with the Serial No: 21, Doc No: T00300034879 & Date: 16-10-2014 is issued from our Company (Mampilly Polymer Colours) through your branch (First Flight Couriers Ltd) (incharge Mr.Saravanan) to the Party named Thai Plastics in Madurai. But the Party not Received the Courier after the Due date on 25-10-2014.We Received the Courier Bill...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Item missing from parcel

User
 Richabakshi on Feb 23, 2015
I had couriered a parcelled box from faridabad to dehradun on 9-feb-2015, the parcelled box was delieverd to dehradun on 17-feb. There were 5 items but 1 item was missing from that box. In that box, I had wrapped 2 kurtis in grey coloured jabong packet but when the whole box was delieverd to dehradun, 1 kurti was mising and another was in transparemt plastic packet Instead of that grey packet of jabong and all the items were not like the way i had placed them in the box. Plz help me in this cncern as soon as possible. No details were there on reciept except tracking number- O991B0928114...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - FIRST FLIGHT COURIER - ITEM NOT DELIVERED EVEN AFTER ONE MONTH FROM CHENNAI TO BANGALORE

User
 RICH RAJKUMAR on Feb 23, 2015
DEAR SIR, I HAVE BOOKED A PARCEL TO BANGALORE ON 23/01/2015 AT VILLIVAKKAM, CHENNAI, FOR WHICH I HAVE ATTACHED THE RECEIPT. FOR THE FOLLOWING ADDRESS. The COD no. is C991b1087028 REVATHI ASHOKKUMAR, NO.3, GROUNDFLOOR, I ST MAIN ANJENAYA SWAMY LAYOUT VIDYARANYAPURA POST THINDLU BANGALORE, KAR - 560097. PHONE NUMBER. 9742800457 BUT TILL DATE THE PARCEL IS NOT DELIVERED. I HAVE CONTACTED THE LOCAL OFFICE ALMOST DAILY. THEY ARE NOT ABLE TO SOLVE THE ISSUE AND NO ONE IS ABLE TO GIVE RIGHT INFORMATION DESPITE REPEATED ENQUIRES. I HVE ENCOUNTERED ONE OF THE WORST EVER CUSTOMER SERVICE EVER. THE...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - A Great Loss by Delaying too Much and Misguiding.

User
 Kaushik Tiwari 1981 on Feb 23, 2015
Sir, I have sent Parcel of saree to Surat addressed: To, Shriji Saree, 69/ gayartinatar Society, Opp: Pragna School, Dabholi Rd, Dabholi Cross Rd, Ved Rd, Katar Gaam, Surat. Contact No. 9426185293 (Mukeshbhai). And I have been told that the parcel would be reached by Thursday, 19 Feb, 2015. I have no news yet regarding the same though contacted at your office at Balrampur and Lucknow. I have bear a great loss as it was order of sarees to be prepared within a week. Unfortunately I have trusted your service that paid 3 times more than Indian Speedpost and get worst service ever. Kaushik...
Complaint comments Read comments Complaint category Other

First Flight Couriers - no delivery from the courier guy

User
 dipam6 on Feb 23, 2015
Hi, I ordered a product from Rediff shopping in Bangalore. which I was supposed to receive on 21 Feb by first flight courier .But the courier guy called me to some place I am not aware of.When I asked him to come to the prementioned delivery location.He disconnected the call.Then I called him again and agreed to go to his place. but he spoke in a different language and switched off the phone till now.I am tensed.Please help me out.The courier guy's phone no. Is 8197036875....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Regarding Consignment Status

User
 abhi6986 on Feb 21, 2015
Hi, I have purchased a item from ebay.in on 13-02-2015 and ebay seller shipped the item on 14-02-2015. He then inform me that the item has been shipped to me and will reach on/before 18-02-2015. However I still not received the item. It look like the item stocked somewhere on your transit office. The ebay seller provide me the courier consignment no and its D991B3458217. I also visited several time to my local firstflight office here at Muzaffarpur ( BIHAR ) and they told me that the item still in Delhi hub and not reach Patna. They didn't even told me the approximate transit time for this consignment....
Complaint comments Read comments Complaint category Other

First Flight Couriers - consignment no. J991M2417004 not delivered yet

User
 anujapandey11 on Feb 20, 2015
My consignment no.J991M2417004 has been shipped on 7th feb fromf lko has been reached to banglore branch on 10 feb but till date they r not been able to deliver it to destination, from past 5 days I'm frequently calling to there call center but there executive mr .khan and mr, srinivas keep on repeting the same dialogue that It will be delivered within 24 hr and when i asked the reason behind the delay They have no answer. This type of behaviour is totaly Not acceptable They don't even bother about the inconvenience faced by there customer....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Parcel with way bill no. W991B1124090 not delivered

User
 naman.chhatwal on Feb 20, 2015
The parcel has been courired from noida on 12 feburary 2015 and till now the parcel is not delivered to bangalore. As the customer care is saying this will be received today or tommorow from the past 5 days as the address and phone no. given on the parcel is correct for the receiver and the company is saying as there is no one receiving it on the destination address. Please do something...
Complaint comments Read comments [1] Complaint category Other

First Flight Couriers - couriers not received

User
 Balasub on Feb 20, 2015
Dear sir / madam, This is my C.N No A79866438. I have sent couriers from Narayangarh in Nepal on 15.2.2015. Till the date i can not track my couriers and not received the couriers. I was sent courier more time in your service, that time do not take several time. But this time your courier service is very bad. I can not received my courier and can not track my courier. So please do fast service....
Complaint comments Read comments Complaint category Airlines

First Flight Couriers - improper delivery

User
 aathavan m on Feb 20, 2015
Dear sir/madam, Courier not received on my consignment No: B991Q7744638 but your web site shows delivered. When I try to contact your Coimbatore branch the land line number was engaged and mobile also switched off. It was an urgent consignment containing some important documents. Please contact us as soon as possible. Delivery Man should be delivered that to similar addressed name or company. Consignment # : B991Q7744638 ---------------------------------------------- Booking Date : 10-Feb-2015 Origin : Mumbai Destination : Coimbatore Status : Delivered Receiver Name : Co.Seal &...
Complaint comments Read comments Complaint category Tax Services

First Flight Courier - Consignment Misrouted by First Flight and unable to locate.

User
 adityabundela86 on Feb 19, 2015
Dear Sir/Madam, This is regarding one of my material sent by an online seller to me through First flight Couriers Ltd. from Mumbai to Raigarh, Chhattisgarh. The consignment no. for the same is B991Q7711347. I have been tracking down the First Flight website regularly but the status still remains the same as it was on 14th of Feb (dispatched from Mumbai-marol hub). I was expecting First Flight to make the delivery of the consignment latest by 17.02.2015 but still I have not received my item. I have called up their customer care who told me the material has been dispatched from Raipur to Raigarh...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Non receipt of documents

User
 visheshjain on Feb 18, 2015
We had sent a courier to gurgaon under consignment no. D991B3100653 dated Feb 9, 2015 in wife's name of Namrata Jain. The courier was not delivered and was returned back to origin. However, despite regular follow up, we are unable to get the original documents back. It has been 10 days and we are unable to get the documents....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Worst Courier Service Ever

User
 green.road221 on Feb 18, 2015
Flight Courier is the worst courier service ever. Their employees are lazy and unsupportive. They will not receive your call. Rather they will keep talking to their loved ones from office landline phone. If you visit their office, to every query, their answer will be 'Server Down hai'. Pathetic service. This Courier service should not be used by anyone. My consignment is 20 days late. It was an urgent consignment containing some documents. But it was too late for me to use those documents as the date where I had to submit the documents had already passed. I urge people not to use this courier service....
Complaint comments Read comments Complaint category Other

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