First Flight Couriers Customer Care

First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
+91 22 3957 6666
+91 79 3944 4444
+91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
+91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA

View More Information...
Satisfactory Rating
1%
Complaints
1008
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Non responsible Company

User
 Karthik Selva Priyan on Jul 25, 2015
I never these kind of courier service in my life. The courier was send from Madurai to Bangalore on 22/07/2015, today is 25/07/2015. till now i am not received the courier. I called the Bangalore Branch and ask for it. They were telling that, the local branch is not came and pickup the same. Whether the customer has to call and tell the local branch to go pick my courier or what? Then why they are paid for it. This is my last consignment in First Flight Courier. Even i will tell everyone to don't go this courier company....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Courier - Package not delivered

User
 anmol18 on Jul 24, 2015
I booked my package for delivery from first flight on 16 july 2015. The package was containing medicine of a heart patient with attached prescription on its cover. The package was booked to deliver to my grand mothr living in "dehri on sone, bihar".
Its been 10 days and my package is still not delivered. There is no tracking information about the package available on their site and not even the company is taking any action on this matter. The docket number of packet is " w991m0458128"....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Courier - Non delivery of the consignment after 2 months

User
 B S Gurjar on Jul 23, 2015
My friend sent me a parcel from rudrapur to Gwalior on 8 may its consg no is w94100163170. And it is over 2and half months it not delivered to me when I check it through consignment no it is first showing that parcel sent to Bangalore instead of Gwalior and now when it comes back to origin it is showing that satellite schedule for next day delivery sir please help me getting my parcel as soon as possible I will pay extra courier charge for it.
My address is:-
Santosh gurjar
Mahaveer chikitsalaya near vicky factory tiraha Jhansi road Gwalior Madhya Pradesh
Pin-- 474001
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers Ltd - Pan card not recieved

User
 jatinpatel_india on Jul 23, 2015
Sir/Madam

My Consignment No.B991Z5137290.
I received mail from nsdl that my correction to PAN CARD is done.

"Your Pan Card has been dispatched on 07-Jul-2015 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B991Z5137290, at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 17-Jul-2015."

Now, I have Not received my pan card and I am worried about my credential.
Company is not answering my calls,
No Satisfactory resolution :- Customer Care and office...
Complaint comments Read comments [2] Complaint category Postal & Delivery Services

First Flight Couriers - Courier delivered to wrong address

User
 rakeshchetpally on Jul 22, 2015
Courier was PAN card, the details about PAN card are given below PAN CARD HOLDER: CHETPALLY RADHIKA FATHER NAME: CHETPALLY RAMESH Consignment no: B991Z4787431, Ref no: 1005497001033553111 Date Serving Location Status 02-Jul-2015 Nizamabad Consignment Delivered to - MOHAN RAO 02-Jul-2015 Nizamabad Out For Delivery 02-Jul-2015 Nizamabad Arrived at Nizamabad Branch 02-Jul-2015 Nizamabad Arrived At Nizamabad 26-Jun-2015 Mumbai Dispatch from Major Acc. HUB 25-Jun-2015 Mumbai Booking At Major Acc. HUB THE CORRECT ADDRESS IS: C.Radhika d/o C.Ramesh H.no:9-8-77, Gajulpet,...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - One Item went missing at destination.

User
 prateekratna on Jul 21, 2015
This is with respect to the consignment number J991M3078429 which was sent from Lucknow to Srinagar through your courier service but a pack of chocolate was missing from the packet when received at Srinagar. It was a 5$ worth of Hershey's chocolate which went missing. While it was getting packed at Lucknow I was informed that there is no problem with the contents in the consignment, nothing was contraband. And I was not even informed before it was opened on the way (if opened by first flight) Now I really don't expect such irresponsible and unprofessional behavior from First flight This is...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier Not Delivered-O991Q1423450

User
 Deepak.Dhiman on Jul 20, 2015
Dear First Flight, I have a complaint with your delivery services, One parcel is booked on 9-July-2015 and moved from Gurgaon on 13-July-2015 but there is no any information in your site, where is parcel, what is status, when I call local bases office no one pick call on first flight office no. 0135-3205333, once he picked call and replied, We are not responsible of delivery, Ask from your merchant . Dear First Flight Team, I will never suggest to anyone send courier from first flight because they are not professional in there field, Please don't take overload if you are not able do these task...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Consignment not received after 10 days

User
 r.a.v.i. on Jul 20, 2015
Dear sir,
Consignment no D991B4590245 on dated 11-07-2015, not received till now, which contain urgent medicine, what i do .After 9 days no location. your agent committed 4 days delivery period at time of dispatch.
please confirm
CONSIGNMENT NO D991B4590245...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Pending - Late Arrival Of C/Ment, Schedule For Next Day Delivery

User
 Ajeet Lohani on Jul 20, 2015
I document has been send through First Flight vide Consignment No. O05200107559 from Faridabad to Giridih, Jharkhand on 14.07.2015. The parcel reached on 17.07.2015 . The status is as below: Date Serving Location Status 20-Jul-2015 Giridih Pending - Late Arrival Of C/Ment, Schedule For Next Day Delivery 18-Jul-2015 Giridih Out For Delivery 17-Jul-2015 Giridih Pending - Late Arrival Of C/Ment, Schedule For Next Day Delivery 17-Jul-2015 Giridih Out For Delivery 17-Jul-2015 Giridih Arrived at Giridih Branch 17-Jul-2015 Giridih Arrived At Giridih 14-Jul-2015 Faridabad Dispatch from FAD D L F 14-Jul-2015 Faridabad Booking...
Complaint comments Read comments Complaint category Magazines & Newspapers

First Flight Couriers - The courier reached in a week!

User
 ankitpanwar on Jul 18, 2015
Consignment no.-O991B1803095 was dispatched from Faridabad to Coimbatore (Tamil Nadu) reached in a week! A normal mail would have reached less then the time taken. Had conversation with Ms.Gayatri (Coimbatore) on 16 July and she promised to deliver it the next day before the exam for which the books were send but it got delivered today on exam day!...
Complaint comments Read comments Complaint category Schools

First Flight Couriers - Consignment no:H90800024553

User
 Concare on Jul 16, 2015
Hi, Consignment No: H90800024553, this parcel despatched from Cherthala to Bangalore on 13th July 2015, when I tracked on 14th July it shown will reach on that day, but its not happened . On 15th July when i called them they said it was reached and delivered to Koramangala office but there is lack person to deliver this to our office address, I called up again and said that as it is an urgent courier, please make arrangement to deliver fastly. Today also i called the main branch Ph no. they again telling the same answer, my ques. is why are you keeping this in too much time, this is not fair....
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - deley in dispatch and transit

User
 r.a.v.i. on Jul 16, 2015
Dear sir, I have send a consignment No. B991B4590245 on dated 11-07-2015, which have some medical things.but when tracking on 14th july it is found that material dispached on 13th at present search shows it is in transit. please give reason that why it deleyed by two days in dispatch and when it reach destination....
Complaint comments Read comments Complaint category Business & Finances

First Flight Courier - Still pending my Shipments With no Expected delivery date

User
 hirakx3 on Jul 15, 2015
Hi Sir Mera Naam Hirak Das Hain Main Agartala Tripura Se Hoon Mera 2 Shipment Hain Jo First Flight Courier K Pass Pada Hain Abhi Tak Pending Hain Kuch Updates Nahi Hain In parcels ka yha tak expected Delivery Date Bhi Na Likha Hai Shipment ID: E991Q0534074 & E991Q0534909 YEH Dono mere Tracking Number Please Do something Itna Gatiya Service Kyun hain ise Acha Bluedart, xpressbees & GATI-kwe Tha :-( plzz Do somthing...
Complaint comments Read comments Complaint category Wedding services

First Flight Couriers - envelope recd in open condition

User
 Patil mukesh on Jul 15, 2015
Dear Sir We have recd envelope in open condition fist some one have open envelope with broken tape after that re stick can we understand why this happening how to we believe on you will post Currier safely i recd this Currier but you status are showing Out Of del Doc No B03200185391...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - courier is not delivered to destination

User
 akshita mehra on Jul 14, 2015
(Consignment No. : 0991B1802821) i had deposited my courier to the first fight courier service (Consignment No. : 0991B1802821) on 8th July 2015 an today its 14th July 2015, 7 days passed but my courier is not delivered to destination kolkata. The customer care operator didn't perform her job poor response. kindly deliver my courier to destination as fast as you can its already been 7 days, and i think the company must think of his reputation delay in courier is not a positive sign....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Consignment No. A991B1892819 - Arrogant behaviour - No delivery attempted

User
 Ghantasala Prasad on Jul 14, 2015
Due to an emergency, i sent a parcel through first flight courier from hyderabad to kakinada with the consignment no as a991b1892819.

The consignment reached kakinada on 12 - 07 - 2015. I repeatedly informed the kakinada first flight people that the consignment is most urgent and i need it to be delivered on 13 - 07 - 2015. They said that they have the consignment with them and they said that they shall deliver it on 13 - 07 - 2015.

On 13 - 07 - 2015 i repeatedly asked them if the consignment is delivered or not. They said that it is out for delivery. I asked the...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Delivery boy Not delivered my product

User
 lucky sindhupe on Jul 14, 2015
Hi, below is a Delivery boy no. 09975440515 Yesterday he call me around 12:45pm at a time of delivery not before 1-2 hr & at that time i was busy in meeting so he told me that he keep my parcel in letter box but actually he dont did that..when i came from office nothing was in letter box... Delivery Address- D-303/Shradha Heritage Pimple saudagar Pune I want your Resolution on Priority...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - My post not delivered

User
 Jasaram123 on Jul 13, 2015
Dear Sir /Ma'm My post was left from Mumbai on March 21, 2015. The delivery address was Baytu, Barmer. But it  was delivered somewhere in jodhpur. My Post No. B991Q8606733. I called at the office at Jaipur twice but they had not responded properly. Please look into the matter and do the needful. That consingment contain some document which i need urgenturgently. Thanking you          Regards         JASA RAM           (9660849091)...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Delay in consignment delivery

User
 agarwmukul on Jul 13, 2015
A consignment was booked from bhopal (Jp cement regional marketing office) to noida (Jp cement head office) through first flight courier (Thaddaram complex, zone - i, mp nagar, bhopal) on 8. 7. 15.

Against the assured delivery within 2 working days, embarrassingly, the consignment was delivered on 13. 7. 15. Due to above, we had to face huge problems in our crucial meeting conducted on 11. 7. 15 at noida office.

Besides imposing suitable penalty on the courier company, we also desire refund of minimum rs 25000 / - for the mental & professional harassment faced....
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - Delay in Deliveey of Consignment

User
 agarwmukul on Jul 17, 2015
A consignment was booked from JP cement, Regional marketing Office, Bhopal to JP Head office at Noida vide First flight courier (office at Thaddaram complex, Zone-I, MP nagar, Bhopal) POD no. P10400228333 on 8.7.15 and was advised for URGENT DELIVERY but embarrassingly, the same was delivered to the Consignee on 13.7.15 evening, due to which we had to face huge problem...
Complaint comments Read comments Complaint category Movement & Delivery

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