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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Couriers - Initiate stringent action -reg

User
 SUJOOOO on Jul 23, 2014
Dear Sir, i would like to bring your kind notice that, i had booked a bag from jabong.com tracking no 0991L1243579. Inspite of receiving materials they are not calling any customers simply they are sitting and timepassing in your madikeri branch, (karnataka). This is the second time they sent back the material. Even if we call two days before they are showing lazyness to search the item final day they are telling its gone back. In view of above i request you to kindly initiate stringent action at madikeri, karnataka branch.(contact no first flight madikeri 93 43 929117, 9379745023) regards CHETHAN.D...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Loss of dongle

User
 SPLENDIDVIKASH on Jul 22, 2014
Dear Sir/Madam,

I have send a consignment bearing Consignment no.U04700069666 from Patna to Chandigarh from your courier services.

The consignment having the material as follows:
1. Identity Card.
2. Dongle of Reliance with sim.

During delivery, Dongle were missing whereas we get I.Card in good condition.

Kindly do the neeful.

Vikash Verma

Kindly revert at the mail id. vikashpdverma@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

First Flight Couriers - Non-delivery of parcel

User
 BidishaKalita on Jul 21, 2014
my parcel (consignment ID: d991b1855610) was returned back due to "insufficiency of address". I had got a call from your side but couldn't answer as I was in a meeting. After the meeting I called back but there was no response. After 3 days when I inquired, I was told that the parcel was sent back because I didn't answer their call to confirm the address. What kind of service is this?? Why don't you guys answer the phone?? people might be busy when you call??...Honestly, I feel your's is the worst service. Before, this also I had bad experiences with this courier service. Once I received a parcel...
Complaint comments Read comments Complaint category Education

First Flight Couriers - My order

User
 atulthehunter on Jul 19, 2014
Order No. - O991L1169461 F991L0536914 F991L0430043 My order is very important...I buy some shoes from MYNATRA.COM... But first Flight Couriers Not Deliver Shoes YEt...Expected Delivery Date is 17th...Which is Expired... When is Call to mynatra.com the are says that the orders are returned...Please Deliver My order......
Complaint comments Read comments Complaint category Online Shopping

First Flight Couriers - Please stop the courier

User
 paramesh99 on Jul 18, 2014
some person registered at revenue workers website and they ordered the courier. But I didn't want that courier. I kept mails to worker team but they didn't respond and dispatched the courier to first flight...so please stop that courier... First flight tracking id: s991L0040955 destination : visakhapatnam, andhra pradesh, India...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Couriers - uncooperative and rude behaviour, delayed delivery

User
 doctorsharma on Jul 16, 2014
I am Dr. Shrutam Sharma from Kolkata and i was supposed to recieve a courier from gurgaon O991B0281300 on 14th of july 2014.. when i did not recieve it i called up ur lansdowne brach office in kolkata.. all i was told that the delivery person had come to my place but i wasnt available at the moment.. now all i want to ask is how would i know if they dont call me or inform me..i dint recieve any call whatsoever n i dont even know if the delivery person came at the correct address.. this drama has been going on since three days.. amidst this the person i talked to at ur office tells me that the policies...
Complaint comments Read comments Complaint category Doctors

First Flight Couriers - No one knows where is my parcel

User
 NIGEL99 on Jul 16, 2014
Sir,

I had sent a parcel from goa-india from your first flight office in quepem-goa on 4th july 2014 and the receipt was handed over to me on the same day.

But after 3-4 days when i entered the tracking number (M991m0085310) i got a message saying please contact customer service.As i went to the office to find out what was the problem.The girl at the office told me that she doesnt know where my parcel has reached.And she even told me that she has opened my parcel and that she is ready to pay me for the dress which was there inside.

I was shocked to hear...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Your Hyderabad team not delivering my package

User
 Ajith123 on Jul 15, 2014
My package ref no F00900032837 The package is lying in Hyderabad since 10th July The package is not getting delivered. I called your local contact 9951685227 and every time I call him he says it is on the way for delivery but nobody turns up. Your claim that party not available is totally false as there are more than 10 people living in my home and there is someone or other at home all the time. This is not the first time. Your courier has been pathetic every time. Rgds Ajith 9866006698...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Consignment No. A991B0828271 - 6 days - not yet delivered

User
 Judish Raj on Jul 15, 2014
From: Judish Raj [mailto:judish.raj@clearmedi.com] Sent: Tuesday, July 15, 2014 2:29 PM To: 'ffcl@firstflight.net'; 'concsd@firstflight.net'; 'mascsd@firstflight.net' Cc: 'hydcsd@firstflight.net'; 'judish.raj@gmail.com'; 'boycsd@firstflight.net'; 'opsaboo@firstflight.net' Subject: RE: My documents not delivered even after 5 days - Docket No. A991B0828271 Importance: High WHERE IS THIS COURIER?...
Complaint comments Read comments Complaint category Banks

First Flight Couriers - Non Delivery of Items

User
 ShivaShankar787 on Jul 14, 2014
I booked a consignment from First Cry Online Bookin vide order no 955367NKR8148649 to Mangalore and the
consginement is shipped via First Flight number F99101546636 .Upon verifying at first flight website
for the above shipment it says on 10th the "PARTY NOT AVAILABLE " status . I would
like to inform you that we were available at our residence for the entire week, this is not the first time that i have booked items from first cry for the same address. Item is booked to my in-laws Narasimha Rao, you may contact me : shivashankar787@gmail.com, 9880354051...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Delivered to wrong person

User
 kritikasri on Jul 14, 2014
My consignment number is J991M1179761. I sent my courier on 9th July 2014 from Allahabad to Gurgaon. When i checked its status online it says delivered to some other person in Gurgaon only on 12th July 2014.But it has not been delivered to the person to whom i have sent.Please look into the matter carefully and make sure that it reaches the right address as early as possible.....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Courier number C991B0334575

User
 Ayesha Saifi on Jul 14, 2014
Hi, I had sent the courier number 'C991B0334575' on 2nd July from Chennai to Noida. But it is not yet delivered. Every time I am calling customer care they are saying by today evening it wil be delivered. No body is looking into this. It has some important documents in it. Its been 10 days daily I am calling customer care and everyday they are making fool out of us. I have also raised a case but now they are saying your courier is already delivered. But the receiver Mr.Aakil Mohammad has not received any courier from First Flight Service. Please look into this. Everyday it is very harassing...
Complaint comments Read comments Complaint category Other

First Flight Couriers - local shipment not delivered and it's more than a month

User
 Indianrockstar on Jul 13, 2014
I service is really bad and no proper response is being provided. The customer service takes request for re-issue of consignment but nothing happens. Multiple follow up on call and email has been done but no response yet. I wonder why it takes more than a month to deliver a local consignment. In online when I track I notice wrong information has been updated. Complain Ref. No:2221641 hope I get some aid by placing a complaint here....
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Service not provided at proper time

User
 bsingh56 on Jul 13, 2014
I am very disappointed with the service of first flight, my Consignment tracking numbers: J991M0929710 Dated:26-Jun-2014. I send my document from Gorakhpur to Noida but it din't deliver to destination, even I din't get back this in case if it not delivered till the date of mail (13-July-2014). Source(Send by) and destination(send to) both number was mention. I suffer a lot as this document is very important for me....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Consignment # D991M0147804; Delivery guy didn't call and returned to origin

User
 Yogesh Joshi on Jul 12, 2014
I had courier consignment # D991M0147804 from Delhi to Bangalore. Delivery guy didn't call when he came for delivery. Now my package is returned to origin and it had some important documents which I wanted by Monday (14th July). Called First Flight they don't where the package and saying sender has to take the package back and courier it again. Screwed up service ....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Courier Not delivered with misleading information about courier delivery.

User
 PoojaMishra74 on Jul 10, 2014
I tried to send a courier to my hometown Rajnandgaon (Chhattisgarh) from Bangalore on 28th June 2014 saturday from the 'BTM 2nd Stage First flight courier service' and the customer executive who accepted my package told it would take a maximum of 3-4 days to deliver it. But till now (10th July 2014) the parcel has not reached the destination and whenever I enquire about the status of this courier, he responded me back with 1 day 2 days excuse and now they are not even responding my calls. I told the representative to either give my package back with total refund or deliver the courier as soon as...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Wrong delivery of Important Packet

User
 SU Pumps on Jul 10, 2014
The HDFC Bank sent the cheque books to us as per our requirements. The cheque books were regularly delivered on the given address but this time the delivery boy delivered the packet at nearby petrol pump against docket number D99100495621. The cheque books were although handed over by the petrol pump owners but the wrong delivery may result into any misuse . This is a serious lapse on your part and must be looked into to avoid such instance in future....
Complaint comments Read comments Complaint category Banks

First Flight Couriers - No delivery at home

User
 Anas Tarique on Jul 8, 2014
First Flight does not deliver at my home they always says to come at our courier office... they know my house
my name everything but they always says to come...And when product come from snapdeal or flipkart they dont notify me...when they have to return product just one day before they call me ...there talking sense also very bad...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Reg. My courier

User
 LAKHAN LAL PATEL on Jul 7, 2014
Sir I sent a courier no A991B0680863 from Yanam pundchari to Katni MP on 02/07/2014 and Fast service charge 100/- from First Flight. But it is still not delivered to the destination as 7 days are gone. very bad service. Sir I am regular customer of First Flight Courier Services and I do not expect Such a big delay from your side as this courier contains some importent docs of mine. Hope you resolve the issue immediately Thanks Lakhan Lal Patel 09893249518 Complaint comments...
Complaint comments Read comments Complaint category Schools

First Flight Couriers - Courier not delivered and showing delivered

User
 KUMAR YELLA on Jul 6, 2014
There was one courier with a tracking number E991B0377760 and From Kolkatta To Guntur Which Needs To Be Delivered On July 4th And The Same Has Not Been Delivered Yet And The Tracking Shows It Is Delivered To Mahesh.

Please Note That There Is Some Fault Or Sham Going On Here As We Don't Have Anybody In Our House Name With Mahesh And The Courier Agency Either Delivered On Wrong Address Or The Agency In Guntur Kept The Courier With Them as it was high value item.

This Is Highly Disappointing To See That A Company Like You Can Do These Sort Of Things And I Would...
Complaint comments Read comments Complaint category Products & Services

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