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First Flight Couriers Customer Care

First Flight Couriers Ltd

D 58/12,A-7,TVS Building, Opposite Shaheed Udyan Singh Park, Sigra, Varanasi
India - 221010

Customer Care Phone Numbers and Contacts

Phone:+91 542 222 0741
 +91 22 3957 6666
 +91 79 3944 4444
 +91 80 3379 9999
Mobile:+91 9389407631
Fax:+91 22 3952 0803
 +91 427 246 9154
Corporate Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA

Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net

Registered Office:
505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA
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First Flight Couriers Complaints & Reviews

First Flight Courier - Item not yet delivered, it is almost 20 days over

User
 vinod agili on Apr 1, 2015
Hi Team, I have ordered an item from intiatimes shopping on 16th March 2015, India times shopping people are saying that on 17th they submitted this item to your courier. But still i have not received my item. I am trying to contact to Indiatimes customer care people but i did not get any response from them MY ORDER AWD NUMSBER IS : D991Q2306320 Regards Vinod...
Complaint comments Read comments Complaint category Other

First Flight Couriers - courier not received already has been more than 30 days

User
 gaurav_pareek on Mar 30, 2015
Hi, I got a courier from one of my friend whose tracking id is C991B1150621.it was sent around 20-30 days back but I have not received it yet. And when I am trying to contact Noida office people I didn't get any proper response. I never got any call from the delivery person. Request you to please have a look into it and have my courier deliver ASAP. Thanks in advance ....
Complaint comments Read comments Complaint category Other

First Flight Couriers - DESPATCH VERY LATE

User
 vikash gaur on Mar 28, 2015
DOCKET NO B07200106927 MUMBAI TO TINSUKIA TILL TIME DOCKET NOT RECHED TINSUKIA BELOW COURIER VERY IMPORTANT SO PLS DESPATCH COURIER URGENT BASIS THANKS & REGARDS VIKASH GAUR TCI FREIGHT TINSUKIA ASSAM 8254002546 8822420252...
Complaint comments Read comments Complaint category Other

First Flight Couriers - REF NO: F991Q1990282- IRRESPONSIBLE BEHAVIOR

User
 Sudheer Kumar Kotapati on Mar 28, 2015
Hi, With respect to the above reference number no one is contacting on my mobile number or not even trying to deliver at my addess.they are just updating the status as home locked. I tried mail them but I didnt get any response.this is completely irresponsible behavior from first flight courier....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - I dont receive my Consignment on time

User
 Raviraghu1992 on Mar 28, 2015
Everyday my consignment status Party not available, but i am on the same place for a long time. even i dont get a single call from the delivery people. Everyday I made a call to the customer care, they are saying, it will come today, but it wont, nearly 10 days crossed still i don't get my Consignment....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier didn't received

User
 Navaneethakrishnan Govindarajulu on Mar 27, 2015
Res Sir, My courier PO no is: PO No:A991b1610768. This month 12th march I sent an original document through your first flight (madhapur branch) from our company at&t chennai. But due to address insufficient, it didn't reached the destination. It came back to hyderabad HUB on 17th March. But till now i didn't recived that. If i enquire chennai office, they told it reached madhapur branch. When i asked madhapur branch, no one responsing properly. Please get back my original document.ThanksNavaneethakrishnan8886311551....
Complaint comments Read comments Complaint category Other

First Flight Couriers - FIRST FLIGHT COURIER NOT RESPONDING TO MISSING CONSIGNMENT

User
 nirmalchandra on Mar 27, 2015
Mar 26 at 10:22 PM WILL SOMEBODY IN FIRST FLIGHT COURIER PLEASE TELL ME WHEN MY CONSIGNMENT WILL REACH ITS RECIPIENT IN BANGALORE? I HAD SENT IT ON 21-03-2015 FROM DELHI./ NOIDA. STILL THE CONSIGNMENT IS SHOWN AS TRANSIT. WHERE IS IT? IS IT THE FIRST FLIGHT COURIER OR THE LAST FLIGHT COURIER? CONSIGNMENT NO.W991B1166714 SENDER: N.C.GURUNG, DELHI MOB:09650991892...
Complaint comments Read comments Complaint category Other

First Flight Couriers - Parcel opened and valuables stolen

User
 Kavitha Mary A on Mar 27, 2015
We mailed a parcel and my parcel has been opened somewhere in their chain and half of my valuables were stolen. Then it was repacked and given to the destination. As they didnt know what i sent, they got the parcel and thanked us. That's when we know something went wrong and we mailed customer care. 2 weeks are gone without a reply. So i guess they do it for every parcel. Please be careful with ur things. Dont ever trust First Flight Couriers....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - not picking up calls, taking calls but not speaking and balance goes.

User
 mohd irshad ansari on Mar 25, 2015
Delhi : 408, Vishal Bhavan, 95 Nehru Place, New Delhi - 110019 Ph: 011 - 30936666 / 39444444 Fax: 011 - 30946026. Email: deicsd@firstflight.net Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow - 226016 Ph: 0522 - 3944444 Fax: 0522 - 3981642 Email: upcsde@firstflight.net for Delhi they are not piking upcalss if they are taking cals not spaeknig, and for lucknow phone is in not in good order and they are also not piking the calls. i want to know status of my consignment no. d991q1601410 (projector), but i am not able to get detail from cutomenr...
Complaint comments Read comments Complaint category Cinema

First Flight Couriers - Shipment no traceable

User
 Sunny Rcks on Mar 25, 2015
I have booked a courier vide #F99102123040 on 20th March at 3 PM ( Friday) for delivery from Bangalore to Hyderabad at your booking agency in Koramangala and was assured that the shipment would be delivered by 23rd March ( Monday) by Noon. However, As I am write today on 25th March, looks like your operations team does not have any idea where is the shipment. Here is the chronology of events and how I have been running from Pillar to Post 1. Booked the courier on 20th March at 3 PM ( Friday) for delivery from Bangalore to Hyderabad – Assured delivery by Monday Noon as 21st March was...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Huge delay in delivery and No response on calls

User
 Anoop Gopinathan on Mar 24, 2015
Hi, My client had send me a courier on 16th March viz Tracking number H92200093269, but till now I haven't received the package. So irresponsible courier service. Yesterday, after 7 days I received a call from the First Flight Thanisandra hub asking my address..and the lady promised me the delivery on 23rd in between 2pm to 4pm. But I did not receive it.I tried calling back the same number but no one answered the call, moreover they were disconnecting the line. Now tell me will you wait for a courier which contains important documents for 8 days??? As no option is left I am still waiting...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Charged extra amount for guaranteed delivery before 2PM but could not deliver

User
 Desh Deepak Tripathi on Mar 23, 2015
I sent a packet through first flight couriers from Hyderabad to Delhi with tracking no as A991P0004199 and paid extra amount for next guaranteed delivery before 2 PM. They claimed that packet will be definately delivered next day before 2 PM. This packet was very urgently to be delivered before 2PM to get my work on the same day. I waited till 4 PM and then called to first flight office and then the delivered the packet after 4PM. If this was the case then why did they charged extra amount from me. Because of them my work got delayed for one more day....
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Did not receive parcel of Consignmen No:T93400183240

User
 Kumarjit Hazra on Mar 22, 2015
Dear Sir/Mam, Below mentioned consignment no is showing delivered at Hitec City Branch office(Hyderabad) at 21st Feb as per first flight tracking. But still I did not receive the parcel in my hand. Consignment No:T93400183240 Tried to know whether the parcel received by anyone on behalf of me, by sending mail to Hyderabad first flight courier mail id-hydcsd@firstflight.net. As well tried to reach out via customer care 2 times. but bot the cases I did not receive any response. Please resolve this issue...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

First Flight Couriers - Courier booked and sent but returned back

User
 karthik23 on Mar 18, 2015
I have booked courier from sankari, tamilnadu 637302 and consignment number is S991B0033989. They checked address and booked the courier and after 10 days they had returned the courier back to us. They were telling the destination address is remote and it will not reach.but as far as i know That address is having first flight service. Now they are not returning the money too. because of it I had lost 3000 rupees. I am completely regretting this courier service and i will not send again....
Complaint comments Read comments Complaint category Other

First Flight Couriers - Not delivering the courier since 4 days

User
 Jayanna Hallur on Mar 18, 2015
Hi A courier is sent to me from Hyderabad on March 13th and today the date is 18th March. Even today I have not received the courier and have not got the phone call from them why there is delay in delivering. I'm total dissatified about your service. A Courier from hyderbad to Bangalore taking more than 1 week??? common... are you using bicycles to deliver the couriers?...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - package not delivered and represents no status

User
 namdev biradar on Mar 17, 2015
pacakage was booked at pune kothrud office on 11-03-2015 since it was promised that it will deliver with in three days and yet after 6 days there is any status if the pacakage is registered. i have made many calls to customercare but i remains with no status of my package package consignment no-M991B1497708 please help me out with this issue......
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Courier neither delivered nor returned

User
 Bhajan Sadhukhan on Mar 15, 2015
Dear Sir, Docket No. U991M0589045 sent on 11/3/15 from Jamshedpur to Kolkata. Till the same has not been delivered even it is not returned. Showing reached at Kolkata hub. Please look into the mater. Regards, Bhajan Sadhukhan M:07770940818...
Complaint comments Read comments Complaint category Business & Finances

First Flight Couriers - Delaying Courier at destination [Resolved]

User
 TamilR on Mar 14, 2015
Dear Sir/Mam, Our main mother plant located in Faridabad, we are using First flight courier Faridabad to Chennai Sriperumbudur, we are usually getting our consignment after 4 to 5 days at destination. This happens for all consignment, please take necessary action to correct this else we have to shift to other courier service. From Address Century Metal Recycling, Village Tatarpur, Palwal-121102 To address CMR Toyotsu Aluminium India pvt ltd, No. A4 & A5, Sipcot industrial Park, pillaipakkam, Sriperumbudur, kancheepura-602105 Example, try this recent track no. O991B1259231...
Complaint comments Read comments Complaint category Postal & Delivery Services

First Flight Couriers - Worst courier service in the country

User
 Nijanthanmech on Mar 14, 2015
I'm from Thiruvarur, Tamilnadu. I applied a pan card through online and Pan card was allotted for me. NSDL have sent my Pan card through First flight courier(Docket No. B991Q7996824). They have booked the courier on 21st Feb-15 from Mumbai to Thiruvarur. When I tracked the courier in the first flight website, the information is not updated properly, It still shows the same till date. Then I enquired in their customer care telephone No(044-337999). They have given me some contact No's to track the courier. I phoned all No's and there was no proper response. I have no words to express, I'm totally...
Complaint comments Read comments Complaint category Movement & Delivery

First Flight Courier - document not received

User
 mustafa123 on Mar 13, 2015
Dear sirThis is for your information that document was sent to me by SBI GENERAL INSURANCE COMPANY LTD on 09.03.2015. The document no is B02500302356.


I visited several times to guwahati office but document is not received by guwahati office till now.


Kindly give me the status on urgent basis and due to which I am incurring huge loss and I demand compansation for the same.


Thanks and regards
MD MUSTAFA
+919864203137...
Complaint comments Read comments Complaint category Insurance

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