[Resolved] First Flight Couriers — Consignment not delivered> No proper response from customer care | |||
I dispatched a courier from Bangalore, Karnataka to Muzaffarpur, Bihar on 21st Oct (F[protected]). Even after multiple rods of follow-up, my consignment has not been delivered. What's more bothering is the response from First Flight. A/c to Bangalore Customer Care, the consignment has reached Muzaffarpur on 25th Oct. However, the Muzaffarpur office claims that they never recieved this courier. The status on their portal says insufficient address, therefore, I call and confirm the address again along with the location (Surprisingly, First Flight has delivered many couriers on the same address and my consignment has PIN number and 3 contact numbers of the person to whom the courier is to be delievered). After multiple rounds of followup since morning, I get a call from First Flight, Bangalore that my courier would be delievered 26/10 by 2:30 and the courier is in fact out for delievery and I can confirm the same at Muzaffarpur office. To add to my worries, Muzaffarpur office still claims they don't have any such consignment with them and nothing could be done before Monday. I don't even know where my consignment is! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved First Flight Couriers customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
these companies are mostly operating illegal businesses using loopholes in the telegraph and postal acts.
in-fact, even their promoters have taken out as much money as dividends and profits overs the years that now
they care two pence about the business and hire people who work for much less than even a CSW (commercial sex worker)
so to expect First Flight employees' to respond is actually like expecting the stone age to return in present times
in-fact, even their promoters have taken out as much money as dividends and profits overs the years that now
they care two pence about the business and hire people who work for much less than even a CSW (commercial sex worker)
so to expect First Flight employees' to respond is actually like expecting the stone age to return in present times
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
18%
Complaints
3357
Pending
0
Resolved
611
+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
+91 80 3379 9999 [Bengaluru]
D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
in-fact, even their promoters have taken out as much money as dividends and profits overs the years that now
they care two pence about the business and hire people who work for much less than even a CSW (commercial sex worker)
so to expect First Flight employees' to respond is actually like expecting the stone age to return in present times