First Flight Couriers — Consignment returned to sender without delivering to consignee

Address:Sagar, Madhya Pradesh, 470002
Website:www.firstflight.net

ICICI Bank Ltd booked a consignment for me from Indore vide consignment No. P991Q0346462 dated 15/09/2016 . The consignment reached the destination on 17/09/2016 by 10 AM. The consignment was out for delivery on 20/09/2016 by courier company. I do not understand why the courier company local office had kept the consignment for 3 days with them .I was at my home till 13.45 hours of 19/09/2016. The courier company had returned the consignment to sender on 22/09/2016 instead delivering it to me from 17th sept to 19 th sept, 2016. This is a sheer negligence on the part of courier company which caused lot of inconvinience to me.
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We have booked the parcel from Delhi to Mumbai on 14.09.16 and till now we haven't received the parcel.

In first flight courier no one is giving proper feedback for the parcel.

It's a worst service I have ever seen.

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