First Flight Couriers — Courier guy signed on delivery sheet on behalf of me

Address:

Thane, Maharashtra, 421501

I am about to receive my vodafone refund cheque in the month of Sep-16 but till Nov-16 i haven't received any cheque. Regarding the same i contacted with vodafone and they told me that refund cheque is already deliver at my home, and receiver name is Anand Singh that means me. Than i ask vodafone for the copy of receiver sheet and they shared it with me and the courier guy write my name on the sheet as state it as a delivered. After this issue i make complaints on First Flight customer care.

After making my complaint I received a call from delivery boy who confess that the consignment still with them at ambarnath branch and all this call was recorded on my phone. Now same recording i forwarded to First Flight courier for further action but the reply is always same. All this incidence take almost 20 days but still they are saying like we are investigating on this concern.

They people dont have guts to face me that's why i am writing this mail for future if anybody interested to provide any opportunity to First Flight than please read my complaint first. Your consignment may be keep by themselves and stated that its already delivered.

if anybody want i can share all the mails and recording to proov my self.

Anand Singh [protected]