[Resolved]  First Flight Couriers — Courier not delivered at destination, at amingaon guwahati

Address:

Kamrup Metropolitan, Assam, 781029

Dear Sir/Ma'm,

As per the subject matter I ordered for one cheque books at HDFC bank which was sent thru First Flight vide ref no.E991Q1689930, but it was not delivered till date. When I checked the status it is showing returned to origin. I again ordered for another cheque book where the same case happened. The ref no. is E991Q1931351, which is also not delivered till date. When I checked the status it is showing pendng.

So I called up the office and I came to know that they don't have delivery agreement at Amingaon, Guwahati-781031, which I least bother. Being a ciustomer, I am not concerned whether they have their delivery agreement at the address. When they accepted the courier they must deliver it.

I also agree that if they could not deliver it they could have called me, as the phone number would definitely be there in the envelope, as they wont accept courier without phone number. But without delivering both the courier how they could returned it. The bank has already charged me cheque book charges twice, but till now I have not received any cheque book. This is not the first time I am fining difficulty with the First Flight Courier Courier. If they could not deliver they should not accept the courier at the origin or they dont have any co-oridination between their branch.

I expect a favourable reply when can I get the courier

Regards

Arunav Dutta
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