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First Flight Couriers

First Flight Couriers — Courier not delivered still now

Address:600097
Website:firstflight.net:8081/single-web-tracking/singleTracking.do

I have sent a courier through this courier service on 16th april 2015. At the time of booking i clearly mentioned that the courier should be delivered on 19th april 2015 because my sister birthday. But still there is no update from the courier service. I have visited the booking office and they simply said to contact the customer service. Daily i am contacting the customer service but they are saying tomorrow, tomorrow... Not even responding properly. Still now the courier is not delivered and also there is no update in the website(Tracking). Please help me in that i prepared that hand made greeting for 15 days. And the tracking number is "c991b1860351".
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    +91 52 2394 4444 [Lucknow]
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    D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
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