First Flight Couriers — Courier not reached

Address:560034
Website:firstflight.net:8081/single-web-tracking/singleTracking.do

Consignment number - u[protected]

My courier was dispatched on 25th may from hajipur, bihar to bangalore.
It is 3rd june. But till now i have not received my courier. When i checked it online, on 30th may only it reached to bae koramangala branch, bangalore. But till 3rd june, it is not delivered to it. I called customer care several times. But they are not receiving my call. I don't know what is the issue. The courier contains some important paper which i need.
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