First Flight Couriers — Delay in delivery for 15 days

Address:

Patna, Bihar, 800014

My consignment no D991M0436980 for Rakshabandhan was despatched from New Delhi on 12 Aug 2016 but delivered on 26 Aug 2016 after 15 days when day was over. On tracking, it came to my knowledge that the consignment reached on 14th Aug but not delivered on the name of insufficient address but again delivered on 26th with same address. This is hight of callousnes of delivery branch of Rajabazar Patna. My house is located from 100 to 150 metres from First flight office of Raza Bazar on main Ashiana Digha Road. On 25th Aug 2016 at around 12 AM, staff of Raja Bazar off contactef me to collect the consignment but I told them to deliver at address but it was done on 26th even after explaining the details of location. When contacted today for delay, the office staff at 4 PM today behaved in ill and discourteous manner. I made a note on delivery report for Rs 50000/- compensation and kept a photo copy. Such office staff of delivery branch should be removed and I should be compensatef for harassment as mentioned

K R Singh IFS