First Flight Couriers — Delayed service of Important documents

Address:Bhopal, Madhya Pradesh

My consignment was dispatched on May 22, 2015 (Friday) from Jaipur, Rajasthan, India for Bhopal, Madhya Pradesh, India. It is understandable that the courier might not have been received in the Bhopal on the next day. But, as of today May 25, 2015 (Monday), 5:00pm IST the courier hasn't been delivered. It contains very important documents to be delivered to my attorney today for further process, but mostly government attorney offices close by 5pm. I have tried calling first flight bhopal office multiple times, only been able to talk to a person named Aziz, a couple of times. He was ignorant of the fact that the courier should be delivered at the earliest time. He blames me for not informing him early morning to make him known the fact that the packet should be delivered the earliest. Moreover, when asked about the contact of the person incharge of delivering the packet, he boldly states that that person does not carry a cellphone and hence, cannot be contacted. I should wait. When I lost my patience upon waiting all day for my packet, which technically should be delivered soonest, he started yelling and shouting and arguing on phone with me saying if you want to complain, go ahead! I am really dissatisfied with FIRST FLIGHT service and I will always recommend people to not go for this courier. I will go to consumers court if my packet is not delivered the earliest as this will prove a great deal of hiatus for my business and future activity!
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