First Flight Couriers — Delivery boy refuses to give the parcel.

Address:	831011
Website:	First Flight Courier

Parcel by first flight courier arrived at my residence on 27th sept 2016. The parcel was of cod in nature but the payment had already been media (Including shipping and delivery charges) to the dispatcher (Channing & bete, usa). The delivery man mr d d prasad was not able to explain the discrepancy and refused hand over that parcel and submitted to me the number of local office for further clarification. The sonari branch referred me to the bistupur branch where the customer services receptionist assured me to look into the matter. Unfortunately the matter is still not resolved, and worse the comment written by delivery man is "customer refused to accept parcel".

I expect an urgent solution to this problem since the parcel contains educational material.

Consignment no: b991l0443979