First Flight Couriers Ltd. — Not yet delivered

Two percels of total weight 2 kg and consignment no. N[protected] were sent through First Flight Couriers Ltd. Tinsukia, Assam on 5th August 2015, to the address Mr. Kamakhya, Maruti Nagar, Bangalore - 68, not yet delivered till the date 30.08.15. I enquired it on 17th August in the Tinsukia office and the manager of the office Mr. R.Gogoi could not say anything about the percels and told me to inform in the evening of the same day.But he did not inform me and when I started ringing him, on the first attempt, ringing sound was there and after that till 11 o'clock next day morning it was in the mode of 'All routs are busy'.After that he received the phone, but failed to say anything about the percels.Then I told him to take it seriously, after 3 hours he rang me up and told me some problem was there and he made it correct.Next day on 19th in the status I found 'Arrived at BAE Thanisandra HUB'. On 20th I found in the status 'Pending - address Insufficient'. I informed Mr. Kamakhya(receipent) about the insufficient address and he went to the regional office of the First Flight courier on 24th and given his address and mobile no. to the concerned person there.From the office they told to Mr.Kamakhya that percels were not available at that time in their office and they would deliver it on that day itself but they could not do it. After two days of it Banglore courier person talked over phone with Mr. Kamakhya and told again that tey will deliver it on the same day, but till date it is not delivered. So it is my kind request to take the necessary action as the receipent can get his very very urgent percels with your early best. By Subimal Das from Tinsukia, Assam. Sender : Subimal Das from Tinsukia. Mobile : [protected]. Receipent : Mr. Kamakhya in Banglore.Mobile : [protected].