First Flight Couriers — Pathetic service from first flight couriers | |||||
This is to draw your attention to the unsatisfactory courier service by your company. I had ordered a product in yepme.com and the product delivery was facilitated from first flight couriers. I received a text message to my personal number with the courier consignment number as "d991x0251399" in the month of august. However now it is almost end of september i haven't received the parcel till date, no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your courier service. For your information last two days back i had received a call from one of your bangalore branch asking for the confirmation of delivery, however i explained her the scenario. I was been promised by her stating this would be escalated and i would be recieving my parcel within 24 hours of tat. Now its almost more than 48 hours i tried calling that number back, there was no reply and i am litteraly pissed off with this kind of service to customer. Please look into this mater and help us get my product at the earliest and also take necessary action on the concerned person (Neeshad - +91-80-[protected] this is the number which i received a call from). I hope you will take a serious notice of this complaint immediately in order to ensure that parcel is delivered to me. If you would like to contact me, email me at avi. [protected]@gmail.com — Thanks, Avinash Was this information helpful? | |||||
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First Flight Couriers customer support has been notified about the posted complaint. | |||||
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+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
+91 80 3379 9999 [Bengaluru]
D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
The above mentioned consignment no has delivered on 14/9/2016 from ranchi to hyderabad but still we haven't received my courier till date . In ranchi office staffs are not not taking action against on it .Please do the needful action against it