First Flight Couriers — Phone services only - very bad

Address:	Jammu, Jammu and Kashmir, 180010
Website:	www.firstflight.net

Dear Sir/Madam,

Myself prabhjeet singh from jammu.

On 31-May-2016 my pan card was dispatched by income tax department, Mumbai through First Flight Couriers Pvt. Ltd courier vide airway bill no. B[protected], at the communication address. It was received by the concerned office in jammu address 54/4, Nanak Nagar, Near Chandan Marble House, Shivaji Chowk, Jammuby 7th, June-2016 but nobody from the office courier the same at the mentioned address and only informed by phone that we have received your pan card and come and collect the same from our office. It was really a bad service given by the courier company and their staff that despite of searching and reaching at the concerned location they only call and orders us to collect the same. no efforts were put on to trace the home which is 8 to 9 kms from their office and when i reached at their office on 10th june-2016 they told me that we have returned back the same to income tax office Mumbai due to insufficient address without contact us about the matter, maybe the company dont pay the the staff mobile bills and office landline bill becoz nobody pick up the phone calls. Jammu its a small city and if it is difficult then to trace the locations and address then their office should be removed from jammu. Its very bad service given by them due to which my work is pending for more 10 to 15 days.

Between 7th to 10th nobody in the office informed us or contact us whether you are coming or not so we can send the document back.

Prabhjeet singh
jammu
[protected]