First Flight Couriers — Stuff removed from Shipment to USA - FJ0105262

preeti11

Address:

Jhansi, Uttar Pradesh

Hello, I am so regretful and frustrated to send this message to you. I have sent 5 KG worth of shipment from Jhansi UP to Irvine, California USA. I just now received this package. To my surprise, there is only 2.27 KG stuff in there. Someone has removed rest of the stuff without my consent. Please see picture below from FedEx which says it had only 2.27KG worth of stuff. I paid Rs4959/- for sending 5 KG worth things to USA. I need refund on the damage first flight has done to me. I would never recommend this courier service for international shipping. This is very frustrating. Please refund my money back. Please see attached my original receipt from Jhansi, I paid $4959/- for 5 KG worth of shipment. Please take action as soon as possible. thanks, Preeti.

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First Flight Couriers customer support has been notified about the posted complaint.

Sep 08, 2015

Updated by preeti11 My parents informed me yesterday that FirstFlight Delhi has sent them back 18 days old ROTTEN sweets back. I do not understand why you would do that. What is the point of sending it back? I need my money back for 2.25KG sweets which was removed. Please ask you Jhansi center to give Rs2000/- back to my parents. This is ridiculous. I am going to file a case against it. This is not at all professional. I need my money Rs2000/- back. Please send a Money order to the following address.

I cannot find a single logic to send back the rotten mithai.

I have filed a complaint with consumer forum and plan on filing the case. I feel that Airflight has to think about their customer and provide better service.

I need resolution as soon as possible.

thanks.