[Resolved] First Flight Couriers — Supposed to arrive 3 days ago | |
I live in Al Ain, but the package was delivered to Abu Dhabi. They call me on Thursday morning to find out where I lived in Dubai. I told them I lived in Al Ain. I told them the documents were very urgent. They said they had to send back to the Dubai flight courier office and I could pick up in Dubai on Thursday after 5 p.m. but before 8 p.m. I told them I would pick up in Dubai, but if I didn't pick up in Dubai on Thursday night then it would be delivered to my house on Saturday.
I stay home from a trip to receive the important documents on Saturday. I get a call from first flight on Saturday morning and they tell me the document is still in Abu Dhabi!!! So that tells me if I had driven to Dubai on Thursday evening I would have wasted my time because the document wasn't there like they said. Then on top of that when they call me on Saturday morning they tell me the VERY important documents I need will not be delivered until tomorrow (Sunday). This is 4 days from when you said I would get my documents!
I am livid! This is the worst company every! I will stick to using Aramex delivery. I ALWAYS get my documents on time. I was given a 2 tracking numbers by first flight and neither on works on the tracking form.
The worst, I will NEVER recommend this company for delivering anything. I will actually talk bad about their horrible service and wasting my time. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved First Flight Couriers customer support has been notified about the posted complaint. | |
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D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
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