First Flight Couriers — Theft from consignment no M991B3878694

Address:

Nagpur, Maharashtra, 440011

This consignment was booked by me in Nagpur on 13 July 2016 with a promise to deliver the shipment in two days to New Delhi.
The box had 9 sarees and the copy of purchase receipt was enclosed with the shipment.
The shipment had to be picked from your location by us on 18th July ( today evening). Upon opening the box, it was found by receiver that one saree is missing.
I have picture of all 9 sarees which were sent and also the pictures of 8 saress received in Delhi.
I expect two actions from first flight:
1) Return my shipping charges of INR 2287.00 on account of much delayed delivery (We had to pick it up, it was NOT really DELIVERED)

2) Find me the missing Saree or else Pay me the cost of the saree plus expenses.

I have called many times the customer service no. but no answer.
Also have sent many emails to [protected]@firstflight.net. Again No response.