First Flight Couriers — Too much delay in delivering the product

Address:

560025

I have booked a courier on 1st of February from Bangalore to Hyderabad.
In the courier they told that the courier will be reaching Hyderabad in a day or two. Its 6 days but no update in the website. I have contacted the customer care morethan 10 times but no proper response. Every time they say that they don't have information on this.

If the service provider itself doesn't have any information then who will have the information?

Sending a courier is taking morethan 6 days from CITY to city is really ridiculous.
Very careless customer care executives. Executives speaks very rudely. They say that wait until it delivers to the person.

I suggest not to prefer this courier service. Instead send it through Speed Post or Professional courier service. They are much more better than First Flight.

I have given 1 rating to this courier because there is no other option lesser than 1.