First Flight Couriers — Trolley bag sent through First Flight has been damaged

Address:New Delhi, Delhi

I had sent the trolley school bag to Hyderabad through Consignment No. D[protected] on 9.4.2015 and the same was delivered on 13.4.2015. The packet delivered was torn from the ends and the bag was torn and plastic attachments were broken. The recipient shared the pictures of the same with me that I have sent to the courier company. yet the attitude of the staff at First Flight is very casual towards it. I am really disappointed with the services and overall experience of handling the customer grievance, that too when we have corporate tie up with them.. Not at all recommended for future!
Was this information helpful?
No (0)
Yes (0)
First Flight Couriers customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    First Flight Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    3357
    Pending
    0
    Resolved
    611
    First Flight Couriers Phone
    +91 52 2394 4444 [Lucknow]
    +91 40 3944 4444 [Hyderabad]
    +91 80 3379 9999 [Bengaluru]
    First Flight Couriers Address
    D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
    View all First Flight Couriers contact information