Firstcry.com — Cashback coupon not delivered

Address:	Pune, Maharashtra, 411028
Website:	www.firstcry.com

There was cashbcak offer on Sep 22nd 2015 at 11PM for 11 min and I made a purchase with this offer which got delivered on Sep 23rd. As per the initial intimation, cashback was supposed to be delivered to my Email ID winthin 10 days post delivery. But till now it has not been delivered. Every time I contact, customer support guy keeps telling me that it would get delivered in 24-48 hours but nothing happen after that. Every time I contact, it's the same old story stating that there was some problem in generating the code. Today I received call from support team twice after I sent an email about the status and each time they said that it would be emailed to me in 5 mins. But nothing happens even after waiting for couple of hours.