Firstcry.com — My refund.

Address:

Baramulla, Jammu and Kashmir

Order no, 1807611NU41018018 dated 28/11/2014. Order was partially shipped by firstcry.com, and then they themselves cancelled same order and informed that they will refund. But after few weeks I was informed by by courier service to collect a torn and ruptured cartoon having partial items of said order. In addition few items from shipped items were missing too. Earlier Reason for cancellation was mentioned by firstcry than only few of ordered items have been shipped, so they have cancelled it. Now from few weeks I am requesting them through mail and phone to refund my remaining amount, but they are in no way replying to my mails. Please help in refund of my remaining money. Regards.