[Resolved]  Fit N Twist — Money not refunded

Address:

New Delhi, Delhi

My compliant is against one of the fitness institute Fit and twist, 85/13, shastri park main road chander nagar, del-51 ph [protected] which did not provide me the services even after taking my money 4000/- for the months 6th Nov 2013 to 6th feb 2014. i had joined the institute on 6th Nov and from the beginning the trainer ( who was not certified) was even did not know about fitness and also was taking so much leaves i had made several complaints to the institute then he changed other one . he was also not certified teacher and even he was also taking much leaves.then again a person came for a single day.The days were going in waste and i was not getting any benefit. then in Dec last i had asked to the owner to quit and to make my money refund for left two months. But he directly refused that once you have given the fees i will not refund.this is our rule . then i asked do you have any government recognized letter that you will take peoples money and will not give them back if services not given. i would request you to please look into and arrange for my money refund. or if can not do please suggest how can i lodge into consumer forum