Flaberry.com Complaints & Reviews

I have order for white & pink bouquet which shows white and pink roses on display picture over website. However flowers delivered were normal flowers not roses. I have selected option of delivery at midnight and paid 300₹ extra for that, still they delivered it by 8 p.m. Worst service and product....

Hello Customer Support,

It was very sad to inform you that order was not delivered. There was no communication to the Sender too. It was a very very bad service.. you guys have charged 399 extra for delivery service too,
request you to please refund the money back.

Order #[protected]

Thanks,
Nag...

Order ID: [protected]
Order placed: 14 Aug, 11 am
It has been more than 24 hours and the order still shows as processing. The whole idea of ordering was for delivery on the same day as the website claimed.
Flaberry customer care is not reachable. I have already submitted contact us request form on their website 2 times and no one has responded still.
This is very unprofessional. Please refund the amount to source...

Issue : Cheated me with - Order [protected]

I still have an issue to be addressed.
What you website imagine promised was all PINK flowers ...
20pink roses and 5 pink tulips

What I received were MAROON roses an white lilys ( lily you told me but at least send pink lily)

I feel horribly cheated... I paid 2, 700/- rupees for bloody maroon roses, white lily and a broken vase... br...

Very disheartening experience with you.
I received an entirely different and cheap product instead of my chocolate truffle cake.
Neither the card I ordered had my wording.
Entirely wrong product
Very very bad...

I have done online payment gor gift delivery, after the payment there is no response from the website whether it is confirmed or not and they have taken the money...

Please Register a complaint as flaberry is not responding over email or on WhatsApp and they are not even responding over the call...if they cant deliver the cake why are they stealing money from customers...

Order id: [protected]
Was ordered for midnight delivery on 19/0/2021
They charged for the order but no product confirmation received nor the product got delivered.
No message yet from the website...

Please do not order anything from them. Worst service. No respect. I ordered some flowers, cake and chocolates. But they said that they did not have flowers and sent chocolates instead without consulting me. After wasting so much of my time, they agreed to refund the money for the flowers only. This happened on 9th February and haven't received my refund yet. No response after sending emails as well.

Such a fraud company...

I had a death in my family and as i could not make it for the funeral i wanted to order something nice to send to my family home. Flaberry advertises fancy things on their website and charge such exorbitant rates but do not deliver what they promise or what you order.
I paid rs1300 for a glass vase with lilies and roses.in the end the product that reached my family was such an embarrassment i feel ashamed to throw it in the garbage...

FRAUDULENT COMPANY. I had placed an order on the 14th February with delivery upcharge to get it delivered the same day. It hasn't been delivered even after 2 days. There's no response whatsoever. I have been writing mails and getting no response....

I had ordered a bouquet of 24 roses and a half Kg Chocolate Cake combo on flaberry.com on 10th January to be delivered on 20th january 2021 via order no #[protected] for Rs 1697/- paid through Google Pay. Today, the flowers delivered were very different from what I ordered from their catalog and were low grade mix flower garland and not even a bouquet. Please file my complaint and expedite the process for refund and action as per law....

Worst Service...do not order from Flaberry very bad service, I Placed my order of mix roses bouquet 2 days ago. Online while ordering i paid price included shipping, after payment i receive email next day to pay additional Rs.200 for just delivery. Still my order not deliver. They don't respond at all and if they do, they dont want to refund money to bank account instead, they just email you they have credited your Flabery account which never...

Hi, my order no [protected] hasn’t been delivered and I haven’t received any communication from the company. They are not replying to my messages on email and support chat as well.

Please look into the matter. I want a refund of my hard earned money...

I placed an order for a birthday cake on 11th December 2020. Cake did not get delivered and no information is sent me about the delay or cancelation. I am not able to contact anyone from the website. All I want is my money back. Amount has not been refunded....

I had ordered tulips from my wife for her bday and they emailed saying they don't have tulips and will send lilies instead. I emailed them saying wouldn't want lilies and process the refund. Even after several follow ups no refund has been initiated. My order I'd is[protected]...

My ORDER #[protected] which was placed on flaberry on 23rd Oct 2020, I did not receive the order and now I have not received a refund as well and there is no response to any of the tickets that were raised concerning this order. Very bad customer service and overall very bad service...

Hello Team,

I had ordered a flower combo on 10 Oct but still it's not delivered till yet .I have registered so many queries on flaberry site but still it's not resolved .

order id - [protected]

Name- Parteek Goel...

I had ordered flower bouquet from flaberry.com on October 6 2020 as i didn’t receive any kinda confirmation message and product also not received to the address But my amount had been deducted and still not refunded .order number:[protected]. please solve this issue.
Thank you....

Hello,
I ordered a couple of things from Flaberry for a friend but the most costliest item on the list which was a plant didn’t get delivered despite this I received an email telling the order was delivered. Since then they haven’t replied to any of my emails or WhatsApp messages or the tickets I have raised. It’s extremely unprofessional....