[Resolved]  Flipkart — Bad mobile delivered

Address:Kolkata, West Bengal, 700028
Website:flipkart.com

Order ID: OD[protected]
Product : Lenovo VIBE P1m
Reference ID : IN[protected]

I had purchased a mobile set product of Lenevo given above on 19 Dec 2015. The said mobile was not working. so I informed to filpkart about the mobile on 16 Jan 2016. They instructed first to show the mobile Lenovo authorized service center. The mobile was shown to the Lenovo authorized service cente which was located at Bagauhati in kolkata 700059. They checked and declared it has some problem. I reported to flipkart about all this things. I requested to replace it according to their promise. Now they are not agreed to replace it. Directly they denied.

I would like to replace it not refund according to their selling agreement.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2016
Flipkart Customer Care's response
Issue has been escalated, Awaiting an update.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46545
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information