[Resolved] Flipkart — Battery Issue and Handset getting Hang

Dharani.PS

Address:

Chennai, Tamil Nadu

My Battery is getting heated, getting bad smell from my mobile. Charge is getting reduced enormously. I could not able to use my mobile due to bed smell. Am feeling harmful to my ears. 1. Daily am charging minimum 8 hours but still my battery is getting reduced by every minute. 2. Without am using my Wi-Fi, its getting reduced minute by minute. 3. Sometimes my mobile is getting hanged, the applications are not responding properly. I request you to treat this complaint with high priority. And i need quick action for this issue. Kindly request you to replace my mobile or else battery alone. Name: Dharani PS Order No. OD[protected] Product Name: Asus Zenfone 5 A501CG Mobile No: [protected], [protected]

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Complaint marked as Resolved

Verified Support

Jan 30, 2015

Flipkart Customer Care's response Dear Consumer Complaints, Greetings from Flipkart.com! Spoke to customer regarding the post he complains that he is facing multiple issues with his product. Apologized for the inconvenience caused and informed him that replacement is provided and the same will be delivered to the provided address by 01/02/2015. Thank you.