[Resolved]  Flipkart — Cancellation of orders without valid reasons

Address:

Kozhikode, Kerala

Sir, i had bought 3 mobiles (Moto g 16 gb) from flipkart by order
(Od[protected], od[protected], od[protected] on 6th, 7th & 15th
February 2014). Moto g was launched on 6th feb by the website with
Offers like cashback, discount on ebooks, covers and clothing on placing
Orders on the launch day.I recieved the confirmation of these offers on
Placing the order through mail.I got the discount on ebooks and covers
By order od[protected], od[protected] on 7th and 15th feb
Respectively.After this all my orders for books and dress were cancelled
Witout specific reason by the site (Od[protected], od[protected] on 23
And 27 of feb). On contacting the customer care executive i was told it
Was some technical issue and he asked me to send mail to them which i
Did on 27feb. I recieved a mail from them quoting the no
;-[incident:[protected]].I didnt recieve any call from them till
Now.On 7th of this month thinking the technical issued must had been
Solved from their part i placed an order od[protected] which also was
Cancelled with no specific reasons.On contacting the customer executive i
Was given a diffrent reason for cancellation of all the orders.The
Executive told that all my orders were being cancelled because i had
Bought 3 mobiles and they think i am a reseller. I had brought the
Mobiles for one of my friend who's location didn't had bluedart courier
Service at his location and 2 for my family members who didn had a
Flipkart id. All my oders were done wit my same email id
[protected]@yahoo.Co.In and place of delivery was the same each time. I am
Being denied to get my 1000 rs discount on clothing (Ends by march 31)
Coz of such accusasition with no real proof by them. I am willing to
Submit proof of my job and the address of people whom i hav given the
Mobile phones if needed.I am a being denied of my rights as a consumer
By the with no clear evidence with them.They had never contacted me
Before making such an accusasition.I had purchased about a dozen books
From them but they never cancelled the other orders branding me as a
Bookseller.I am attaching proof of my orders and the mail i recieved
After filing complaint with them.

Yours faithfully

Sachindev k p
[protected]
Address:-sbi ramanattukara, ramanattukara p o, calicut, kerala
Email:[protected]@yahoo.Co.In