[Resolved]  Flipkart — Cheated by Flipkart

Address:

Mumbai City, Maharashtra

I ordered ( Order Id : OD[protected] One Plus One mobile for Rs. 16548 on 22nd June 15. This mobile received at chembur hub on 2nd Jul 15. On 3rd Jul I got a message from Flipkart that your mobile is out for delivery & will be delivered to you before 7pm. But I did not received my mobile and I got one more message at night from flipkart that your delivery has been rescheduled to 4th Jul 15. Again on next day 4th jul 15 in the morning I got a delivery message from flipkart and at night I received same delivery rescheduled message. Same thing happened on Monday 6th Jul 15. Since Friday 3rd Jul 15 I called at least 15-20 times to flipkart customer care to find out the reason behind undelivery of mobile and they was saying reason has not been mentioned by courier Dept. but we will again arrange delivery of your mobile and you will get you mobile in next 3 working days before 9th jul 15. But suddenly on 6th jul 15 at 11.55 PM I received a message saying despite of several attempts we could not reach you to deliver your order.We have cancelled your order and we request you to place your order again with correct details but in reality nobody from flipkart came for delivery to my place as there was always a family member present at home in my absence. I very sure that flipkart is lying to me if required I will check the CCTV footage of my bldg.Now customer executive are saying you will have to reorder your mobile with current price which is Rs.21998. Also I have received the charger of this mobile on 1st Jul 15 on same address so how can they couldn't reached to me while delivering the mobile. I request you to kindly deliver my mobile on same price Rs 16548.