[Resolved]  Flipkart — complain

Address:

Dehradun, Uttarakhand

Hello, Sir my name is akshay sindhwal.i have ordered two product on 20th, feb2015. 1-order id OD[protected]chevron premium back cover case with hd screen guard and headphone) was delivered on 23th, feb successfully. 2-order[protected]huawei honor holly mobile amounting 6999) . I want clarification about my second product, the expected delivery date was 28th, feb this is why i wait for the product . today i could not receive 2 calls on 10:40 and 10:41(by number [protected])from your employe, but as a seen the calls i call back in the noon he ask me my name and told me that he will call back after checking the product detail but i did not get any call after 2 or 3 hour i call him back again and again he said that he is checking the system and just calling me back but this time i did not get ant calls till 5 pm finally i call him and asked about the information of product but he just said “ abe yar “ and cut the call. After this rude behavior of the employe i call your customer care at 7:39 and i told everything about this problem . when i ask the reason of not delivering the product they have told me that the service Ecom cant delivered the product at my address .but on 24th, feb at 11:52 AM i have got a message from Ecom that “ YOUR SHIPMENT[protected] WILL BE DELIVERED BY Ecom EXPRESS TODAY”. Then how can you say that Ecom cant delivered the product even no information is send to me by you/Ecom. I am not a fool okay that i am waiting for the product since 8 days with hope. And this information of out of reach delivery, i got with my efforts otherwise you will enjoy making fun of me to put on hold for the product . i don’t think you care about your customer ( especially whose shopping amount is low). I want justification or i will look for the strict complain about flipkart.com and the employe who made me call today .