Flipkart — Complaint Against not delivering an order

Address:

Hooghly, West Bengal

I have ordered A Frontech 20 Mega Pixel E-Camera Oval Webcam, order no. OD[protected] on 26th April and An HP 16GB pen drive, order no. OD[protected] on 11th May. In both cases the orders were not delivered due to un deliverable location, as explained by the company. But the courier man did not call me for the enquiry of my address although my mobile no was given. But I have given a mail from flip kart that the courier man didnot find my address. Not only that there was no obstruction at the time of selecting my payment option at my address. I have given a nice service from Flip kart earlier but in last two cases the service was totally disappointing. In this circumstances my advise is take an action so that these kind of mistakes do not occur .