[Resolved] Flipkart — complaint regarding suitcase

rrenu

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

hi, i placed an order for a suitcase (NOVEX PCZ25424BLUE Check-in Luggage - 24). Unfortunately flipkart sent me bad quality stuff. which is not even worth Rs 3800. I have sent email to them to change it on 14/06/2015. They excepted my refund request. They picked that suitcase on 15/06/2015 BUT THEY HAVE NOT REFUND MY MONEY YET . As per there mail refund supposed to happen on 22/06/2015. I really feel cheated as a consumer. This is not the first time that I have ordered something online. But i am aghast at this irresponsible behavior of FLIPKART. I would like to get a full refund AS SOON As possible..

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Complaint marked as Resolved

Verified Support

Jun 24, 2015

Flipkart Customer Care's response Spoke to customer and got to know that RVP is done and also informed her that we have already refunded Rs.3,800/- back to source. Customer agreed to check and also requested her to send an e-mail with the bank statement( PDF ) if refund is not reflecting. So closing the case.