[Resolved] Flipkart — Could not exchange a broken kettle

Manna Sharma

from Ernakulam, Kerala

Address:	842001
Website:	www.flipkart.com

I ordered a electric kettle in september. It reached muzaffarpur Bihar in broken state. When I tried to return, it was showing NOT DELIVERED. After 10 days it showed DELIVERED. When next day I tried to exchange, it said that the time has elapsed. I complaint in the customer care but nothing happened till date. This is the reason flipkart is not working as good as amazon.

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May 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

Flipkart Customer Care's response Spoke to customer and approved return request.

Dec 10, 2016

Updated by Manna Sharma I got one message from flipkart saying that the damaged product will be picked up. I waited but in evening a message came that YOU HAVE DECIDED TO KEEP THE PRODUCT.
When I called the number of delivery boy, he said that I could not come because of technical issues.
Please do see to it.